Volte Recensioni 234

I went to rent a dress for a cocktail evening, I rented a dress two weeks in advance... two days later I got a text from The Volte saying that the dress was unavailable to which they gave me a discount code to rent another dress.... I emailed to enquire about a refund and even chatted with their website chat bot and nothing... there was a lack of communication and horrific customer service!! With as many dress rental services as there out today, you'd like to think The Volte would at least prioritise customer service as they do taking your money.....

I am honestly so disappointed and do not recommend renting from them ever! trust me and listen to the reviews because I didn't.

I have an event to go to tomorrow and placed an order back in September which was confirmed. Just found out today the lender no longer has the dress and I'm now without an outfit and will be waiting 5-10 days for a refund. Only found out because I emailed The Volte and the lender asking for a tracking number. Terrible service.

Wish I’d have read these reviews. I ordered 2 weeks early and just found out my dress is not coming. No apology at all. Shocking customer service.
Left without a dress 2 days before my event.
Disappointed and will only use Glam Corner or Designer ex from now on.

Do not use this company. Its fine if things work but hopeless when they don't. Dress never arrived. Useless support. How can you run a marketplace with no systems and customer service? Its all you have going for you. Maybe use some of the $4m you raised from VCs to implement systems to track dresses, hold lenders accountable and actually provide customer service. There is no real time chat function just a bot who emails the off shore Zendesk. All I got after 24 hours was a response that lender hasn't replied and no response when I asked for refund.

Accueil parfait sur le salon, conseils, aide au choix.
Très bonne expérience.
Les produits sont superbes et de qualité.

Tapis trop fin .et erreur sur broderie nom cheval erreur

À Equita très beau stand avec des nouveautés sympa ( sacs banane ) et des couleurs douces . Les vendeuses sont charmantes et attentionnées .

I did not receive my dress at all, it was never even posted. The lender was unresponsive and the customer service was poor and would take almost a day to respond. They also don’t have a phone number so the o my way you can contact them is through a chat to a robot that only has automated responses for lenders or an unmonitored email address.

Stand durant évènement équestre
Un accueil irréprochable et très chaleureux rien à redire!
Des produits qualitatifs et qui changent des collections concurrentes
Bémol sur le prix forcément acheter français coûte cher et là est tout le paradoxe

accueil souriant, conseils avisés, produits de qualité
contente de mon cache oreilles pour cet hiver (2€ reversés à la lutte contre le cancer)

Produit parfait. Très bonne communication avec la dirigeante. Je recommande.

Received a dress rental and the quality of the dress is so poor. When you’re spending close to $100 for a dress you won’t even own and simply hire for an event it is so disappointing to find the quality coming through as it did. The inside lining of the dress was coming apart so the wiring was stabbing into my chest. In addition to this, the outside stitching of the dress has come apart from sections. When I contacted the lender, she never replied and when I contacted the volt to query either a credit to use on another dress or a refund they wouldn’t help me as they said it is dependent on whether the lender approves the request. Absolutely poor service in my opinion. Now I’m down ~$90 with no dress for my event. Would not recommend!!!

Magnifique concept que de fabriquer tout en France avec des tissus de qualité, des coutures de qualité et de la broderie de qualité.
Bravo!!

Pantalon fabriqué en France et possibilité de personnalisation

Très salissant, le tapis fait un pli une fois mis sous la selle malgré le bon positionnement de celui-ci. Et plusieurs personnes qui l’ont acheté sont confrontés au problème. Au vue du prix du tapis je trouve ça fortement dommage.

Never again would I contemplate using The Volte. It’s a great concept but you have despicable people that do not honour the terms and conditions of the contract. I have spoken to other people and they have had the same experience as me - dress did not arrive. I hired this dress for my sons 21st. So disappointed ☹️

Au top du top ! Une équipe parfaite ! Merci !

Un super accueil
Toujours le sourire et disponible
Des articles d'une super qualité
Une marque et une créatrice au top

Excellent service clients et excellents produits !!