Ordered in April, undelivered until June. Wrong item shipped. Returned. Almost July still undelivered.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great... Leggi di più
L'azienda ha risposto
Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in... Leggi di più
L'azienda ha risposto
Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partia... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su VOLTAGE COFFEE SUPPLY™
Scritti dall'azienda
WELCOME
Voltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.
Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.
WE ONLY SELL THE BEST
We’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.
EXPLORE OUR POPULAR COLLECTIONS:
Informazioni di contatto
851 E Hwy 224, A03, 80229, Denver, Stati Uniti
- 1-800-269-0051
- service@voltagesupply.com
- voltagerestaurantsupply.com
4,0
Molto buono
603 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bad communication and follow through
I ordered and paid for two items on September 23rd and was notified they were out of stock. On October 5th I contacted the company and they said that they would be shipped October 28th. I hadn't heard anything so I emailed the company again on November 15th. They said that they still had not shipped and though they did offer a replacement, I should not have to contact them about items that still hadn't shipped. How long would they have waited if I had not contacted them?
17 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Hi Amie,
Thank you for your feedback. While our small team is working hard to keep our customers informed of stock, supply chain, and shipping delays. Occasionally updates may take longer than anticipated. For this, we sincerely apologize. As a courtesy, we have refunded your order in full for the inconvenience and you are welcome to keep your items free of charge.
Feel free to reach out to us if there is anything else we can do to assist.
Thank you for your understanding.
Kelsey
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
Great customer service!
So responsive, patient, and easy to work with. They were able to help answer all my questions! If you're a new business or an existing one, I highly suggest working with Voltage Coffee Supply for all your coffee shop needs!
16 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
GREAT SERVICE WITH LIGHTNING FAST…
GREAT SERVICE WITH LIGHTNING FAST SHIPPING. aaa+++
15 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Wow, thanks!
Risposta di VOLTAGE COFFEE SUPPLY™
Wow, thanks!
Very knowledgeable
Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great single origin pour over. Worth recommending and customer loyalty.
12 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Wow, thanks!
Risposta di VOLTAGE COFFEE SUPPLY™
Wow, thanks, Rachel!
My new go-to for coffee supplies
After a bad experience with another company when trying to purchase a machine, Voltage was a breath of fresh air. Super helpful and quick to respond. Definitely sticking with them for the future :) Thank you Voltage & Matt for your help.
11 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you! Glad we could help - we look forward to serving you again in the future. :)
Happy customer
Website was easy to use and they had the items that I needed. It would be nice if you could filter espresso machine parts by brand, but other than that no complaints.
9 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
Shipping is way too slow
Shipping is way too slow. I called ahead of my order to make sure the item was in stock and ready to ship, I was told it was available and would ship next day. 4 days later the item had not shipped so I had to call them again. Had to wait the entire weekend and they finally shipped it next Monday. I planned on ordering most of my new shop equipment with Voltage but I am having second thoughts after this experience. Other than that, customer service was very prompt and professional, and their items are great quality.
2 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Hi Mateo,
Thank you for your feedback! We sincerely apologize we did not meet your expectations. It looks like the grinder took 7 business days to reach you. While this is certainly not what we strive for, it is within the 10 business day timeline for free shipping.
Please contact us if you decide to give us another shot and we will work with you to ensure everything goes smoothly.
Thanks again,
Kelsey
Perfect service
Perfect service. When the cofounder of the company responds immediately to a customer question you KNOW there is an authentic caring for people and process. This is the type of company I want to do business with always.
2 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
Customer service immediately responded…
Customer service immediately responded to my request for info. Thanks Matt!
1 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
Great communication throughout the process.
Great communication, so far so good, delivery scheduled for next week.
1 novembre 2021
Risposta di VOLTAGE COFFEE SUPPLY™
Thank you!
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