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3,0
15 recensioni
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I just never got paid in general they'll come up with some time type of excuse for some sorts every single day
Risposta di Voltage Bet
Sorry to hear this, that’s not the experience we aim for.
Delays are usually due to verification or wagering checks, not withheld payments. Please contact live chat with your details so we can review and resolve this for you quickly.
- The Voltage Bet team
If I could give neg stars I would I like 3reel games I don’t wanna pay if they don’t have slots I wanna play but the customer service AI chat is very very old and bad didn’t understand and when I asked how to contact someone to find out they hung up I’m glad I chatted before I made a deposited I’ll give a better casino my money
Risposta di Voltage Bet
We’re really sorry to hear about your experience, especially with support, as that’s not the impression we want to give.
VoltageBet offers a wide variety of slot games, including classic 3-reel options, so it’s disappointing to hear you weren’t able to find what you were looking for or get the help you needed. We’d really appreciate the chance to turn this around, if you’re open to it, please reach out again and request a live agent, or contact us via email so we can personally assist you and help you find the games you enjoy.
The website is fine. I had some problems with it. Sometimes the pages took a time to load. This made it really annoying to use the website. I also tried to get in touch with the support team at the website. I was waiting for a response from the support team at the website, for a long time and it took longer than I thought it would.
Risposta di Voltage Bet
Thank you for your feedback. We’re glad to hear you find the website overall good to use. That said, we’re sorry to hear about the slow loading times and the delay you experienced when reaching out to support. That’s definitely not the experience we aim to provide. If you’re still experiencing any issues, please feel free to reach out again so we can assist you as quickly as possible.
Thank you for your patience and for sharing your experience.
— The VoltageBet Team
What a cool place different bonus each month this month there's an egg hunt and the slots are truly high RTP I play for hours here never changing my online choice it's always gunna be voltage bet for slot games, I haven't even done sports bet yet but I'm excited.
Risposta di Voltage Bet
Thank you so much for your awesome review!
We’re thrilled to hear you’re enjoying the variety of monthly bonuses, our Egg Hunt promo has been a lot of fun this month 🥚⚡ It’s also great to know you’re loving the slot experience and spending quality time on the platform.
Whenever you’re ready to explore sports betting, we’ll be here to make that experience just as exciting!
If you ever need any help or have questions, don’t hesitate to reach out.
Best regards,
The VoltageBet Team
Great company. Everyone is so nice and the interface is very user friendly. I just told my friends about this great company!!
Risposta di Voltage Bet
Thank you so much for the amazing review! We’re thrilled to hear that you’re enjoying the interface and had a positive experience with our team.
It means a lot that you’ve recommended us to your friends, your support truly helps us grow. If there’s ever anything you need, we’re always here to help! 🚀
Risposta di Voltage Bet
Thank you for your feedback! We’re glad you found the experience interesting. If there’s anything specific you enjoyed or think we could improve, we’d love to hear more.
Hope to see you back again soon! 😊
Read the fine line. With the 100% you have to wager over a thousand dollars. Ridiculous. Even with a deposit of $30, to even withdraw anything you have to wager over a thousand dollars.
Not only that, they take forever to verify documents. I guess their intentions are that the longer they make you wait the more you'll play back your money. It's been 4 days and I'm still not verified. Business days.
Do not play here. You cannot win. It is impossible.
This app is something else I turned 200 into 7500 requested 2500 per they guidelines and was only approved for a thousand I’m not addicted to gambling I vow to never play again until I get my cash because I’m bordering on this place being a scam I will follow up with updates to see if I get paid.
Games don't load. When I asked customer support for help, they gave me a copy/paste answer about clearing my cache, which is nonsense and never works(ive tried probably 100s of times at this point). The support was very abrupt, borderline rude but not quite. I was a bit unhappy that I wasted $30 thinking I was going to get to play certain games that were advertised, only to have ONLY those games unavailable to play. Suspect, and grounds for the poor review. Do better in all sense of the word Voltage.
Risposta di Voltage Bet
Thank you for taking the time to share your experience—we’re really sorry to hear about the frustration you’ve had. That’s definitely not the experience we want for our users.
We understand how frustrating that must be. We also apologize if our previous support response felt unhelpful or abrupt, that’s not the level of service we aim to provide.
We’d really like the chance to make this right. Could you please reach out to us again with your account details and the specific games you’re having trouble with? We’ll make sure your case is reviewed more thoroughly and work toward a proper solution.
Your feedback is taken seriously, and we’ll use it to improve both our platform and support experience.
Best regards,
The Voltage Team
I deposited $45, "won" $5 from promo spins, and they set my turnover to $2000. So shady.
Risposta di Voltage Bet
Hi there,
Thank you for taking the time to share your feedback, we’re sorry to hear about your frustration.
Our goal is to be transparent, not misleading. If you’re unsure how your $2,000 wagering requirement was calculated, we’d really like the opportunity to review your account and explain it clearly.
Please reach out to our support team with your account details so we can look into this for you.
We appreciate your feedback and hope to resolve this for you quickly.
Best regards,
The Voltage Bet Team
Great sport book. The customer service team is very helpful and the overall website is very user friendly I would reccomend to all my friends
Risposta di Voltage Bet
Thank you for the awesome feedback!
We’re so glad you’re enjoying the sportsbook and finding the site user-friendly. It’s great to hear our customer service team has been helpful as well.
We truly appreciate the recommendation and your support of Voltage Bet!
The overall experience was easy, create is simple and the customer service is courteous, understandable, and quick. It is a great site to play if you are using a computer. A 10 out 10 experience.
Risposta di Voltage Bet
Hi there,
Thank you so much for the fantastic review!
We’re thrilled to hear that you found the sign-up process simple and the overall experience easy to navigate. It’s especially great to know our customer support team made a positive impression by being courteous, clear, and quick, we’ll be sure to pass along the kind words.
We’re glad you’re enjoying playing on Voltage Bet, particularly on desktop. Providing a smooth and enjoyable experience is always our goal, so a 10 out of 10 truly means a lot to us.
We appreciate you taking the time to share your experience and look forward to seeing you back on the site!
NEVER PLAY HERE. WON $10,000 and can only withdraw in $2,500 increments that take 5 DAYS 5 F'ING DAYS PER WITHDRAW MEANING IT WOULD TAKE 20 DAYS to get my money. Led tome playing it all back and losing. sickening. would never put a dollar in here as a high roller
Risposta di Voltage Bet
Hi there,
We’re really sorry to hear about your experience and understand how frustrating that must have felt, especially after a big win.
First, congratulations on hitting $10,000. That’s an exciting moment, and we never want the withdrawal process to take away from that.
We do want to clarify that withdrawal limits are not hidden. On our banking page (https://voltagebet.com/banking), we clearly outline the maximum withdrawal amounts and processing timeframes per payment method so players can review them in advance. The $2,500 per-transaction limit and standard processing timeframe are part of those published terms.
Processing times can vary depending on the selected method and required verification checks, but they are in place to ensure security and compliance for all players. If you’d like, please reach out to our support team so we can review your account and discuss your experience directly.
We appreciate your feedback and take concerns like this seriously as we continue improving the player experience at Voltage Bet.
Best regards,
The Voltage Bet Team
voltage bet is a great experience. I highly recommend customer use this platform. They are very nice on customer service and give you good compensation. I strongly recommend using this.
Risposta di Voltage Bet
Thank you so much for your 5-star review! ⭐
We’re thrilled to hear that you’re having a great experience with Voltage Bet. Providing excellent customer service and fair, rewarding promotions is something we truly prioritize, so your recommendation means a lot to us.
If there’s ever anything we can do to make your experience even better, our team is always here to help. Thanks again for being part of the Voltage Bet community!
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