Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda

  1. Negozio di prodotti per capelli

Scritti dall'azienda

Vividreamore is a next-generation beauty tech brand on a mission to revolutionize hair care through innovation and intelligent design. We develop smart hair dryers and styling tools that go beyond aesthetics—they are powered by advanced features like gravity sensors, heat-sensing technology, and brushless high-speed motors to deliver salon-quality results with minimal heat damage. At the heart of our design process is real user feedback. Every product is created to solve genuine, everyday pain points—from frizz control to hands-free drying—and tailored for modern lifestyles, whether at home, on the go, or at the gym. We believe in Tech for All—making cutting-edge beauty technology accessible and affordable without compromising on performance. Sustainability is part of our mission: our packaging is eco-conscious, and we plan to introduce trade-in and recycling programs to reduce electronic waste. At Vividreamore, innovation isn’t just about features—it’s about empowering confidence, enhancing routines, and creating thoughtful solutions for diverse hair types and individuals.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Overall

Overall, it performs well, but the maximum heat setting feels a bit too strong for my liking.

11 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Charged for Cancelling an Order

I purchased two of the hairdryers, but did not realize just how much they would be charging to ship and add a Safe Trak charge on the price. I immediately contacted them and told them to cancel my order. I received this response:
Thank you for your request to cancel order #.
We can process your cancellation as it was made within 24 hours of your order date. According to our policy, cancellations within 24 hours are subject to a 15% cancellation fee on the product price.
Based on your order details, here is the breakdown of your refund:
Description
Amount
Refundable Amount
Notes
Velo Essential Hairdryers
$110.00
$93.50
(85% of product price: $110.00 × 0.85)
Safe Trak (Service/Add-on)
$11.00
Non-refundable
Fees for additional services are non-refundable upon cancellation.
Shipping Fee
$27.00
Non-refundable
Non-refundable as per policy.
Round Up
-$0.02
Non-refundable
Fee adjustment non-refundable.
Total Refund to You
$93.50
Important notes:
Only the product price ($110.00) is eligible for the 85% refund. Other fees (Safe Trak, shipping, adjustments) are non-refundable upon cancellation.
If your cancellation is confirmed, $93.50 will be refunded to your original payment method within 30 business days.
Please reply to this email to confirm:
✅ "Yes, please cancel my order #251240 and issue a refund of $93.50."
Once we receive your confirmation, we will proceed immediately.
Thank you for your understanding.
Best regards,
Vividreamore Customer Support

They basically told me because I cancelled my order they would be charging me $54.48! They were the ones to check the green box....
How many other people have been charged for cancelling? I received no product and the items weren't even sent, but they charge me, FOR WHAT!!!

13 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

This time, blow-drying my hair gave it

This time, blow-drying my hair gave it an amazing lift at the roots without any mousse or teasing. Unlike usual, it didn't look flat at all - I love how naturally full and voluminous it feels.

29 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I purchased the hair dryer but

I purchased the hair dryer but personally did not care for it. I reached out to customer service. They responded asked me for more explanation. I told them it simply wasn’t for me. They will not respond now to give return authorization. Do not purchase from this company. They advertise they are happy to accept returns but won’t respond. I am shipping it back anyway to the address it came from and hopefully they will do the right thing and issue a refund.

8 settembre 2025
Non scritta su invito
Logo di Vividreamore

Risposta di Vividreamore

Dear Debra,

We are very sorry for the delay in getting back to you. Our standard is to reply within 24–48 hours, and we regret falling short this time.

At Vividreamore, every customer’s feedback is important to us. As a special case, we have arranged for you to keep your dryer and still receive a refund. We sincerely hope this shows our commitment to customer satisfaction.

Your feedback will help us improve, and we truly thank you for giving us the chance to learn from your experience.

— The Vividreamore Team

Valutata 5 stelle su 5

Good hair dryer

Bought this originally for myself, but now my husband keeps using it too! He has short hair and uses the regular nozzle, while I use the diffuser for my curls. It heats up in seconds, feels really solid in hand, and looks great on the counter. We’ve had zero issues and both love the results. Might have to get a second one just to avoid the morning battle!

16 luglio 2025

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