I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus an... Leggi di più
L'azienda ha risposto
Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous... Leggi di più
L'azienda ha risposto
I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Your wellness shop, offering Pure, Green, Safe & Fair ethically-sourced health & beauty care. Vegan, cruelty free beauty, healthy snacks, cosmetics, supplements & aromatherapy. FREE Shipping to Canada and US on all orders under 3 kg.
Informazioni di contatto
Bay Street 161, M5J 2S1, Toronto, Stati Uniti
- vitarock.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service is the key
I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed Vitarock and still no reply after 12 days. I called the only phone number provided and never got through to anyone. I did leave a message and no callback. Very disappointing customer service.
UPDATE: I have received a call regarding my order and the error has been resolved. Thank you for rectifying the situation.
The customer service at this business…
The customer service at this business is second to none. The management was very helpful and friendly, she made sure I knew what my options were for getting the job done right!
Vitarock and Elizabeth at Vitarock are caring and wonderful!
Elizabeth R. Is amazing! She worked with me patiently and well giving me good tips to fill a difficult order and I received the products perfectly and in a very quick shipment! I will use vitarock now for all my needs of this product and probably others! I do not live in Canada where the company is based so even more impressive.0
It seems quite a trustworthy company with what appears to be good ethics.
Julie
Very good experience shopping on this…
Very good experience shopping on this website.

Risposta di Vitarock
Great selection and super fast shipping
Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous orders. It takes me five minutes to make an order on here.

Risposta di Vitarock
Excellent products and Great Service
Excellent products and great service, enjoy your points rewards also.
Regards,
NWTGuy

Risposta di Vitarock
Equazen
My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus and concentration has greatly improved!! She's always been anxious in class but not as much anymore. Thank you for a great product! Fixing to order another bottle!

Risposta di Vitarock
#1 VITAMIN SHOP!!!
Fast Shipping..gr8 Sales! Gr8 selection for all natural products!!! I will continue to shop with VITAROCK!!!

Risposta di Vitarock
Small quanity misleading picture
I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the size of what I get somewhere else, and the price was not half! Ounces were not listed or that would have been a red flag.

Risposta di Vitarock
No complaints
No complaints, everything came exactly as expected!

Risposta di Vitarock
i brought spatone iron water and it …
i brought spatone iron water and it made me SICK i returned it to them cuz it said money back guaranteed i tried calling them theres no number that works i payed postage they said i would get money back and i never heard a thing about it im sooo annyoed it costed me a nice amont of money cuz they r in canda it is one of ur sells so u should let them know and maybe they should contact me

Risposta di Vitarock
I haven't even received my order and …
I haven't even received my order and your asking for a review. Really? I placed my order on 11/6/17 and it's now been 10 days.
Do you wait until the 15 days are up and then ship it so that you can charge me a full price, even though you have already taken the money out of my checking account? I will be calling tomorrow to cancel my order. UP DATE. I did call the next day and cancelled. The woman kept me on the phone for about 20 minutes arguing with me about the order already being shipped. Finally I said stop I just want to cancel the order. I did get a cancellation notice but I have a suspension that they will charge my account the full amount. If they do I will try to let you know. I still haven't received my order. Was it really already sent?

Risposta di Vitarock
Overpriced and misleadingly priced
Overpriced and misleadingly priced. I had previously been getting Genesis 32 oz. Acai Juice for $25. They charged $25 for 16 oz. And they wouldn't give me a mailing label to return the product.

Risposta di Vitarock

Risposta di Vitarock
Excellent choices and delivery was on …
Excellent choices and delivery was on time

Risposta di Vitarock
Great selection
Great selection, excellent website, quick shipping. Very happy with everything!

Risposta di Vitarock
My experience with this company is …Great
My experience with this company is limited but the service I needed was easy,friendly and complete...

Risposta di Vitarock

Risposta di Vitarock
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







