Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Stay clear Still under dispute Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025 You get the same message over and over... Leggi di più

Valutata 1 stelle su 5

Ordered and paid instantly through PayPal. Order accepted on 09/05/2014. After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardl... Leggi di più

Valutata 1 stelle su 5

I have been scammed from those people!!! bought sunniest wich supposed to be 2.. but only arrived 1. contact them and they replied that the second pair is on the way, a month passed by and n... Leggi di più

Valutata 5 stelle su 5

Surprisingly easy process, went online, chose my frames, in went my prescription (much easier than expected), and a few days later, i'm wearing them as I type. Superb. Definitely coming back, nee... Leggi di più

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Centro oculistico
  3. Centro spa

Informazioni fornite da varie fonti esterne

Vision Eyewear is a UK based company that is one of the leading retailers of prescription and non-prescription glasses, as well as sunglasses online. We also feature one of the largest collections of non-designer frames. Our goal is to provide customers with a cheaper alternative to the more expensive high street opticians. The low price never compromises the quality of eyewear and the service to consumers, in-fact we consider that to be our top priority. Our aim is to focus on value and service by providing excellent customer service, high quality prescription glasses/sunglasses and most of all huge savings!


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

40 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Stay clear

Stay clear
Still under dispute
Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025

You get the same message over and over again after the first one which says on way, then you get ‘how was your experience’ then you get there’s a slight delay, after 6 messages being exactly the same I sent a PayPal dispute. I am now being asked to close a dispute but they cannot provide tracking,as per below still not tracking number and no refund.

We sincerely apologize for any inconvenience caused.

Please note that your order has been slightly delayed. There is no need to worry—our team is making every effort to ensure your order arrives as soon as possible.

We kindly ask for your patience and request you to please close the dispute. If you have any questions or need further assistance, feel free to contact us.

Thank you for your understanding and support.

Best regards,
Luke – Team Visions

19 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I have been scammed from those…

I have been scammed from those people!!!

bought sunniest wich supposed to be 2.. but only arrived 1.

contact them and they replied that the second pair is on the way, a month passed by and no sunglas, and they stop reply to emails.

Also I mentioned that I wanted to return the first pair and they never come up with instructions to do so

very POOR SERVICE AND CUSTOMER SERVICE!!

8 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute waste of time!!!

Ordered and paid instantly through PayPal. Order accepted on 09/05/2014.
After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardless of
what time of day, it was permantly on auto response. Sent email, no reply! Just checked tracking and order had been closed! Then checked PayPal and it reads that money to be refunded by 30th May! If no response from Vision eyewear, I will be contacting PayPal and Trading Standards!

22 maggio 2014
Non scritta su invito
Valutata 5 stelle su 5

Easy site to navigate.

Easy to navigate website and to order online.
Progress update available.
Received spectacles within 3 weeks.
Excellent value for money.
Specs look great!

24 dicembre 2013
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Ordering was so easy,just tap in your prescription details chose the frames you want and make your payment,Huge range of frames to choose from.affordable prices.
Will deffinatly recommend to friends and family

10 settembre 2013
Non scritta su invito
Valutata 5 stelle su 5

Excellent service, incredible value.

Excellent service, incredible value, a pair of high quality varifocals in excellent frames for a third of the price my optician wanted to put new lenses in my existing frames. I thoroughly recommend Visioneyewear.co.uk, I certainly won't be buying glasses from an optician any time soon.

24 marzo 2013
Non scritta su invito
Valutata 5 stelle su 5

Great service, great glasses and even better prices!

Vision Eyewear was a great find. Both the glasses and the prices were amazing! Definitely worth a shot. I paid almost half the price of my previous glasses, and my new glasses from Vision Eyewear are a lot more sturdier and stylish. The delivery service was great and I didn't experience any problems with this. Another great feature of this company is the ability to re-glaze the glasses. Although I haven't done this myself yet, the prices are definitely afforadable and practical. Thank you VE :)

10 febbraio 2013
Non scritta su invito
Valutata 5 stelle su 5

very pleased

Very pleased with the website, the range of designs, the prices, the time it took for delivery, the communication, and the glasses which fit comfortably and are nice to wear. Thank you for providing this service.

19 novembre 2012
Non scritta su invito
Valutata 4 stelle su 5

Satisfactory product, fair price, delivery could have been a little faster.

Headline says it all really, delivery was a few days longer than I'd hoped but not a big issue.
Website is unfriendly if you want to order more than one pair, seems you have to start from scratch again but I had problems getting the revised prescription back for the second pair and ended up ordering by phone.

23 ottobre 2012
Non scritta su invito
Logo di VisionEyewear.co.uk

Risposta di VisionEyewear.co.uk

Hi Michael,

We at Vision Eyewear take customer feedback very seriously and I can assure you that our web development team are working on this issue and should be resolved in the coming weeks.

Valutata 3 stelle su 5

Better to buy at Opticians

Quality was Ok but I can't see as clearly as in my usual glasses. I think I would go to the opticians and pay the extra next time.

23 ottobre 2012
Non scritta su invito
Logo di VisionEyewear.co.uk

Risposta di VisionEyewear.co.uk

Vision Eyewear is dedicated to providing our esteemed customers with top quality products and service, and our excellent reviews say it all. Kindly note, we processed your order as per the prescription provided by you. If for any reason at all, you were not 100% satisfied, you should get in touch with us and we would have resolved the problem or offer a refund if not resolved amicably. We appreciate your feedback and always ensure our esteemed customers are happy with our products.

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