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VIP Chauffeur Service is one of the best and unique chauffeured car hire services, offering an extensive range of catalogue across the United Kingdom. We provide chauffeur-driven top-class cars for corporate and business transfers, special events, festivals and concerts, leisure trips, sightseeing, and premium transportation for weddings, private jets, and regular airport transfers in London and all over the UK. With the most punctual, trustworthy, knowledgeable chauffeurs trained rigorously in detailed driving skills, traffic regulation, and detailed on-road vehicle rules, and codes of conduct ensure your complete safety. We proudly take full responsibility to ensure you a reliable ride and cater to the best feeling of a VIP chauffeur service in London and around the UK. Enjoy every bit of your road trip, be it airport or event transfers, business or leisure trips with us, and cherish the bespoke journey experience for the end of time.
2nd Floor, W1J 6BD, London, Regno Unito
3,5
5 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Florin was so polite and professional. He went above and beyond when collecting my mom from Heathrow and bringing her to Chelsea. Such a smooth service, so much better than any other car or taxi service I've booked before.
Very Unprofessional and rude. Don't recommend 👎
Risposta di VIP Chauffeurs Service London
Dear Cioran (cioban) Octavian-Adrian,
Thank you for your review.
We have carefully checked our booking system and records, and we cannot identify you as a customer of VIP Chauffeurs Service. We have no record of any booking, enquiry, or service provided under your name.
As you appear to be connected to the chauffeur industry yourself, we are disappointed to see a review posted on our page without any genuine customer experience. We take all feedback seriously, but reviews should be based on a real service provided.
If you believe this is incorrect, please kindly contact us directly with your booking reference, date of travel, and passenger details so we can investigate properly.
If no genuine booking information can be provided, we will have no choice but to treat this review as misleading and report it to Trustpilot for verification.
Kind regards,
VIP Chauffeurs Service
★☆☆☆☆ Absolutely unacceptable and deeply disturbing experience
I rarely leave negative reviews, but after the experience I had with VIP Chauffeurs London, I genuinely feel obligated to warn other customers so nobody else has to go through what we experienced.
From the start, the service was far below the standards you would expect from a company advertising itself as a premium chauffeur service. The driver assigned to us, behaved in an extremely unpleasant and unprofessional manner throughout the journey. His attitude was rude, impatient, aggressive, and at times openly hostile, making the entire ride very uncomfortable.
What turned an already bad experience into something truly unacceptable happened during a stop at a gas station. To our surprise and discomfort, the driver entered the women’s restroom area, which was completely inappropriate behavior and honestly shocking to witness. At that point, it became very clear that this individual had no understanding of professionalism, personal boundaries, or basic respect toward passengers.
When customers pay for a private chauffeur service, especially one positioned as a premium company, they expect safety, courtesy, discretion, and professionalism. Unfortunately, this company delivered the exact opposite.
I am writing this review because I sincerely hope management takes responsibility, but more importantly, I want future customers to be aware before trusting this company with their transportation.
A truly terrible from start to finish.
Risposta di VIP Chauffeurs Service London
Thank you very much for your kind review.
We are delighted to hear that you had a truly Executive MPV experience with us. Our team takes great pride in delivering professional chauffeur service, luxury vehicles, and attention to every detail.
We sincerely appreciate your feedback and look forward to welcoming you again soon.
Kind regards,
VIP Chauffeurs Service®️
A truly first-class experience. From the professionalism of the chauffeur to the comfort and presentation of the vehicle, every detail reflected premium service quality.
Risposta di VIP Chauffeurs Service London
Thank you very much for your kind review.
We are delighted to hear that you had a truly first-class experience with us. Our team takes great pride in delivering professional chauffeur service, luxury vehicles, and attention to every detail.
We sincerely appreciate your feedback and look forward to welcoming you again soon.
Kind regards,
VIP Chauffeurs Service®️
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