Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as des... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I'm surprised to receive a request for a review when I've sent two requests to receive a RMA for a defective VHS-C cassette adapter and as yet gotten a reply from customer service (?) or anyone. Is... Leggi di più

Valutata 5 stelle su 5

The people at Video Camera Center really care about their customers, and go above and beyond to make sure that customers are happy with the service provided. Good pricing and great communication was t... Leggi di più

Valutata 5 stelle su 5

Great experience with Video Camera Centre! Easy communication, quick delivery, and top-notch products. 5 stars!

Dettagli dell'azienda

  1. Negozio di foto/videocamere
  2. Negozio di elettronica

Scritti dall'azienda

Video Camera Center is a family-run business with over 30 years of experience in the camera accessory industry. We carry essential gear whether you are taking photos in the studio, or on the road. We treat every order with the care and urgency you deserve!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

56 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Received my order

My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as described!

3 agosto 2025
Logo di Video Camera Center

Risposta di Video Camera Center

Hey Frances, Im not sure if you received my email. It looks like the original package got lost somehow. I reshipped the item to correct this issue and sent you an updated tracking number image. The item is in transit. I am very sorry for the inconvenience caused.
9400 1301 0935 5098 9272 38

Valutata 1 stelle su 5

No item received until today ( 1 month…

No item received until today ( 1 month after paying it). Parcel number is wrong. Tried to connect with e-mail - no answer.

18 settembre 2024
Logo di Video Camera Center

Risposta di Video Camera Center

Dear Michael,

I’m truly sorry to hear about your negative experience. Please know that I did everything possible to fulfill your order promptly, shipping it out within one business day after your purchase, and providing free shipping across the globe. While I regret that things didn’t go as smoothly as either of us would have hoped, I’m relieved to hear that the item has now arrived.

Unfortunately, I did not receive any previous emails regarding this issue, which may have ended up in spam. Regardless, I sincerely apologize for any inconvenience caused.

Thank you for your understanding, and I appreciate your patience throughout this process.

Best regards,
Jacob

Valutata 1 stelle su 5

Confusion

Thos order is not showing up on account. no communication either. have no idea whats going on. the order before this was cancelled by the company no explanation.

7 settembre 2024
Valutata 5 stelle su 5

Fast shipping

I got my order within 2 days of ordering, when i called and asked about the tracking number the person on the phone was very helpful.

Overall very happy with my experience

5 febbraio 2024
Non scritta su invito
Valutata 4 stelle su 5

You cancelled my order days after it…

You cancelled my order days after it was placed with no other communication.

Edit: seller reached out after my review to explain the mixup. I appreciate they took the time to explain in the end.

8 gennaio 2024
Logo di Video Camera Center

Risposta di Video Camera Center

Dear valued customer
I’m sorry I just fixed an inventory issue on our website that resulted in cancelations.
Our stock levels should be up to date.
I should have an email notification when cancelation are made. I will double check
We are closed over the weekend is why it took a few days for cancelation
My sincere apologies
Jacob

Valutata 4 stelle su 5

Worth waiting for

I Have tried for a long time to get a head cleaner for my mini disc player, lens cleaners yes,but not head cleaners. I got both from the Video camera center in the. United states it only took 4 weeks and the price was very good, Thank you video camera center. David Rutter

13 agosto 2023
Valutata 1 stelle su 5

Never received the headshells

Never received the headshells. No response to two emails and a phone call. I’ll have to open a case with PayPal. Not good.

10 maggio 2023
Logo di Video Camera Center

Risposta di Video Camera Center

Dear valued customer
I’m not sure if you received my previous email.
I have been out sick I will have a tracking number for you tomorrow
My apologies
Jacob


Shipped May 25th
9400111206218474617080
My sincere apologies we have been experiencing integration issues.

Valutata 1 stelle su 5

Very poor customer service

Very poor customer service. My order did not arrive, contacted the customer service, they said they have opened a case with UPS and now it has been 2 weeks since, and I have emailed Jacob, the customer service person, 3 times after than but got no reply. UPS called me on phone and spoke to me 4 business days ago but this company does not answer and I am still waitiing for my refund. Very poor customer service.

28 febbraio 2023

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