Victory Curtains and Blinds Recensioni 

Friendly 'Front Desk' rep made the acceptance and payment process easy.

Installers were great and helpful. Left our home tidy and clean.

Great customer service from the start to finish

Product, delivery and installation were on point. No hesitation in using again.

Remote operated roller shutter, excellent styling, very quiet motor. Very good fit to profile of bricks.
Installers were very professional & made sure I understood operation & charging, plus that I was happy with final product

Smooth and stress free experience. Love my new blinds !!!! They look divine and are easy to operate. From first consult to installation, friendly and professional service . So happy I finally got this done ✔

Consultant Ken in Bundoora was an amazing help in the process of us trying to muddle our way through deciding on roller shutters and curtains. He was knowledgeable and extremely helpful in answering any questions or concerns we had, and put in a great effort in helping us making decisions about what we needed.

One of our motorised roller shutters, previously installed by Victory, developed a fault which prevented operation.
Repairers arrived as per appointment and the repair was completed promptly. great service.

Friendly people, great work

We are very happy with the end result . We had a great experience with the initial consultant and his help with understanding our quote and what we were receiving. All our interactions with company representatives have been courteous and helpful . We would definitely recommend 👌

Great communication at each stage - initial visit and quote, second visit for exact measuring, then final installation. On time!

You need much better customer service, and make sure the product is suitable for people with arthritis in hands.

I ordered my blinds in mid January and its now April 20th. No blinds! I have been told instillation will be 6th May
They require full payment before install -they hold your deposit to ransom and will not install till you pay the full amount. Very poor service.

the only reason they’re getting one star is because Menka who measured and quoted was thorough and professional. ordered 2 x timber venetian blinds for pair of windows. installed ok then realised after installer left that the tilt cord on one of the venetians was 5cm shorter than the other so i couldn’t reach without a step stool - i’m 158cm tall - and then the pelmet fell off. it’s taken six months to get the blind fixed. victory has not once rung me once to fix this problem. i’ve had repeated emails go unanswered by service and i have to call them, often waiting on hold, to find out what’s happening. their story kept changing: new venetian blind’s been ordered as they can’t replace the cord; parts have been ordered to fix the cord; parts ordered from a different place to fix the problem. 2 technicians in April 2026 failed to turn up at agreed times. i have to call Victory to find out why, Today Pascal, a subcontractor, fixed the venetian in 10 minutes without needing any alleged spare parts. Don’t risk having same substandard experience. Find a company that employs their own service staff. and can answer an email or pick up the phone to resolve an issue. i’ve remained through gritted teeth polite at all times despite being stuffed around. Thanks to Pascal for resolving the issue and for his great communication.

Good advice
Good explanations
Accurate measurements
Nice people
Accurate estimate of timing

Very helpful in every aspect of the experience, from the initial visit for our quote, to the chap checking/confirming measurements, to the chap installing our new drapes. Everyone involved were absolutely pleasant and professional. Have no hesitation in recommending this service to everyone.

Our whole experience was flawless from start to finish.
Our consultant Jim was very friendly and easy to deal with.
Will definitely deal with him again for future purchases.
Thank you for out lovely curtains and blinds.

We did not like that we had to pay prior to the work being carried out, and it took some time for the appointment to acknowledged.

Wait time for one sheer curtains over 5 months , no communication, customer support very difficult to contact, and when you do they are dismissive and can’t give any information on installation dates you just have to wait wait wait for a text message telling you you date giving just 3 days notice , if the date doesn’t suit , a further wait of at least another 3 weeks !!!!

Excellent quality with professional experienced staff.

I ordered blinds and curtain sheers. Throughout this process I was the one chasing Victory for my product. When I first called chasing up my blinds, I was advised they had been in the workshop for 1 week, why was I not contacted on their arrival?. On installment, the blinds had lifted my window board off the wall as they didn’t use a big enough screw. Reporting damage, I didn’t hear back for weeks. Again, I had to be the one chasing Victory. I called chasing up my sheer curtains, again to be told they had been in the workshop for 1 week. The day of instalment, I hadn’t heard from the technician with a time of arrival, it was midday by this point. I called once again and chased this up. Technician arrived by 2:30pm, of which he advised me that Victory were unable to locate the correct brackets. So it was not installed on this day. He told me Victory rescheduled for the following week, I was not made aware of this new date - no communication from Victory! Very disappointing, poor customer service, poor communication.