I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... Leggi di più
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Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... Leggi di più
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Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... Leggi di più
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Dettagli dell'azienda
- Negozio di scarpe
- anche in
- Negozio di abbigliamento
- Negozio di abbigliamento activewear
- Negozio di abbigliamento donna
- Negozio di abbigliamento sportivo
Scritti dall'azienda
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Informazioni di contatto
Regno Unito
- help@vgan-life.com
- vgan-life.com
4,6
Eccellente
197 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great products, great customer service
I have bought several items from this site. Customer service is brilliant, easy to get hold of people and quick to reply. Products are very good quality too.
13 gennaio 2026
Non scritta su invito
Risposta di V.GAN
I really appreciate the kind review Jamie.
Great Vegan shoes!
Really happy with my Women’s Taro shoes- super comfy on the first couple wears. They arrived quickly and packaged nicely.
I’ve already recommended them to a friend who had bought a pair too!
8 gennaio 2026
Non scritta su invito
Risposta di V.GAN
Great to hear!
Such lovely boots!
Really good quality, comfortable boots.
Thank you!
10 gennaio 2026
Non scritta su invito
Risposta di V.GAN
Our pleasure
Excellent customer service by Sharmane
Excellent customer service by Sharmane! She was very friendly and helped solve my issue. Quick email responses.
1 gennaio 2026
Non scritta su invito
Risposta di V.GAN
Good to hear.
Lost return and won't refund
Bought some mule type shoes from them in September, when they arrived they were too small, sent back using the enclosed returns label via Royal Mail tracked delivery, V.GAN are saying they never received them and Royal Mail are saying they delivered them. Neither will take responsibility or give me my money back so I am down £50 plus the cost of the tracked return! I have to say I'm not impressed and won't be buying from them again
7 gennaio 2026
Non scritta su invito
Look great and packaged beautifully
Received my shoes today and they look great, seem comfortable (but haven't really worn them yet) and they were packaged beautifully.
2 gennaio 2026
Non scritta su invito
Risposta di V.GAN
Nice to hear. Thank you.
Great style in every detail
Great style, they look terrific in every detail including the beautiful lining. Solid design with practical soles for walking and gripping.
21 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Super pleased you're happy.
Shoes are beautiful and very comfy
Shoes are beautiful and very comfy.
I would have appreciated a notice during checkout that I would have to pay import taxes (they were quite high). But not a big deal
26 dicembre 2025
Non scritta su invito
Risposta di V.GAN
I've noted your observation
Far too small.
23 dicembre 2025
Non scritta su invito
Good quality
Good quality, lets see how long they last. The previous pair was flimsy, soles broke within a few months of use. I returned them and received a refund, which I feel was fair.
19 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Thank you for the 4 star review.
Fantastic quality products
Fantastic quality products, well packaged and delivered quickly. Highly recommended!
18 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Thank you Vicki for your kind review.
Luxurious and Animal Friendly
I love the range of what V.GAN has curated. So many lovely things that align with my values. And the service level is great - excellent shipping and customer service. Definitely my new go to webstore for 2026!
12 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Really pleased to see you're so happy with what we're doing. Thank you.
The order arrived very quickly but the…
The order arrived very quickly but the shoes are not comfortable and rub against my ankles causing soreness and injury.
15 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Sorry to hear this.
Fantastic boots
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty
7 dicembre 2025
Non scritta su invito
Risposta di V.GAN
That's the mission we're on.
Lovely looking shoes
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased
11 dicembre 2025
Non scritta su invito
Risposta di V.GAN
I'm sure they will be Julie.
I love my new slippers
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌
7 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Thank you Alison for the kind review.
Very well made, comfortable boots
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.
9 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Thank you Phil for the kind review.
The boots look great and fit even better
8 dicembre 2025
Non scritta su invito
Risposta di V.GAN
What's not to like about this review.
Very easy to order
Very easy to order. Arrived nice and quickly.
4 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Great to hear.
Quick delivery and perfect product
Quick delivery and perfect product. Keep up the good work
1 dicembre 2025
Non scritta su invito
Risposta di V.GAN
Super pleased you're happy with your purchase.
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