Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Leggi di più
L'azienda ha risposto
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Leggi di più
L'azienda ha risposto
I bought the Soho sneaker in white because I loved the crisp leather look and wanted something easy to maintain. The fact that they’re waterproof is such a huge bonus! They were a little snug at fi... Leggi di più
L'azienda ha risposto
Advertised as easy return process. Not so. Took a while to get the shoes which were supposed to be excellent for walking with plantar fasciitis. Not true. Unbelievably stiff and painful. Return proces... Leggi di più
L'azienda ha risposto
1085 Homer St, V6B 2X5, Vancouver, Canada
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canadian company. Best part is they are waterproof!!!

Risposta di Vessi
This brand are amazing and planning to buy more products soon.

Risposta di Vessi
Always a great experience shopping with Vessi. Shipping is quick and the quality of their shoes is fantastic.

Risposta di Vessi
Upfront and honest. Good communication, what else to say? Great product and company.

Risposta di Vessi
I had some problems with my first pair of their Pacific shoes, but customer care was very quick and resolved my issues. Definitely recommend these shoes!

Risposta di Vessi
Website is user friendly and order arrives qickly.... vessi footwear is amazing! I have 4 different pairs and they are true to size and are truly waterproof.... can't wait to order more

Risposta di Vessi
Great customer service, reliable product, good price point. I love wearing my shoes and my hat.

Risposta di Vessi
The shoes were easy to order and came in a timely fashion, well-packed and looking exactly as they were pictured online. I will deal with this company again.

Risposta di Vessi
It was easy to view the selection on-line, the sizing guide was accurate, shipping was great and communication (via AI and re:shipping) was excellent. Lovey Vessis!

Risposta di Vessi
This was my first pair of Vessi shoes and I find them so comfortable. They're so easy to get on and off. I ordered the wrong size first time but the exchange was quick and easy.

Risposta di Vessi
These shoes from Vessi are awesome! Not only are they super comfortable and lightweight but theyre also waterproof! These make them great as an everyday, any weather shoe, plus one I am glad to be able to wear at work. Shipping from the Vessi website was quick and they showed up at my house in under a week!

Risposta di Vessi

Risposta di Vessi
I bought the Soho sneaker in white because I loved the crisp leather look and wanted something easy to maintain. The fact that they’re waterproof is such a huge bonus! They were a little snug at first and had a slight squeak—which I think was just the tongue rubbing—but once they broke in, the noise disappeared and they conformed perfectly to my feet.
They are extremely comfortable and wipe clean easily. I loved them so much I actually bought a second pair in Asphalt Black.
Full disclosure: Vessi sent the wrong shoe the second time, but the return process was seamless. They even followed up after I received the correct pair to make sure I was happy. That level of customer service is amazing, and I’ll definitely be recommending Vessi to everyone!

Risposta di Vessi
Vessi’s boots are comfortable, keep you dry and warm. If you like the picture of the product, when you receive it, it’s exactly the same! Their product did not degrade.
Also, the website is user friendly.

Risposta di Vessi
We've bought from Vessi before so were OK with the concept of the long shipping time, but we were sent the wrong product. Their AI chat bot told us an exchange is easy but the thing we were sent is not what is on the receipt and the AI did not even remotely address my question except to say I can't exchange in store which seems to contradict their policy. I tried emailing support but, surprise, it's another AI chat bot. They said I am able to request a person who can get back to me in 3 to 5 business days. So all in all it will take minimum two and a half weeks from shipping to even answer my question about the exchange and make sure it will be accepted and that we wont be out 200 dollars.
EDITED:
Vessi representative contacted me after AI kept routing me, and was very helpful and addressed all my concerns and figured out a good solution. I really appreciate it. That said, relying on AI for customer support and then only intervening when things are going very wrong is bonkers. The AI outright told me wrong things. If you are encountering a problem with this company, it is really important to repeatedly demand support. We are lucky that we live nearby the only US retail store otherwise this would have been another issue. When you actually get a human the support is great.

Risposta di Vessi
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and long story short I now own 4different pairs of shoes and a costal hoodie. And I tell everyone who will listen how awesome they are and compliment everyone I see wearing vessi gear.

Risposta di Vessi
The customer service was outstanding. I ordered the wrong size and it was very easy to get an exchange completed. Very satisfied.

Risposta di Vessi
The product is completely waterproof unlike other major brands. I have the boots, socks, gloves and rain jacket and they keep me completely dry. Very reasonable pricing for such a great product.

Risposta di Vessi
I have two pair of Vessi shoes and one pair of their winter boots. The products are well made and comfortable for all day wear.
The purchase and shipping experience was also 5 star. Very easy to purchase through Shop and I received the orders in a couple days.

Risposta di Vessi
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