Bought a lovely black Symbioz today from Vertu Renault Plymouth. Leo Millman was very helpful and knowledgeable about everything and really went above and beyond to help us. We needed a new car before... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Bought a lovely black Symbioz today from Vertu Renault Plymouth. Leo Millman was very helpful and knowledgeable about everything and really went above and beyond to help us. We needed a new car before... Leggi di più
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It was a perfect purchase. Renault Plymouth were extremely helpful and informative. Leo in particular should get more stars than what is on offer. Enthusiastic, polite, helpful and informative. He exp... Leggi di più
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Chloe was fantastic. She made the experience easy. Always called me back, kept me updated and explained all features of the new car upon collection. Never felt rushed or under pressure. Great custome... Leggi di più
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From organising a test drive of a Renault 5 E-Tech, discussing vehicle options and finance to the handover of my new car, great service was provided by the team Vertu Motors - Renault Plymouth. Leo Mi... Leggi di più
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Scritti dall'azienda
20 Valley Road, Plympton, PL7 1RF, Plymouth, Devon, Regno Unito
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I had booked in for my Renault for a service today , I was called and messaged left day before stating my service was at 8.30 and not 1pm , I called to check and was told it’s still for 1pm , on arrival I was then told it’s at 1.30 and would take just over two hrs . Not the best experience , unfortunately this was no good to me especially as when I called I was told it would take around a hour. Cancelled appointment . Waste of 3 hours of my time and money . Avoid them .

Risposta di Vertu Motors - Renault Plymouth
Purchase of renault 5 went very smoothly, Leo was very helpful, especially in explaining the car functions to a complete ev novice. A good experience!

Risposta di Vertu Motors - Renault Plymouth
Bought a lovely black Symbioz today from Vertu Renault Plymouth. Leo Millman was very helpful and knowledgeable about everything and really went above and beyond to help us. We needed a new car before our holiday and he made sure everything went smoothly. Very professional and efficient. Would highly recommend and will be back next time we are looking for a car.

Risposta di Vertu Motors - Renault Plymouth
It was a perfect purchase. Renault Plymouth were extremely helpful and informative. Leo in particular should get more stars than what is on offer. Enthusiastic, polite, helpful and informative. He explained everything about the car and all its systems extremely well, and invited me to come back if I wasn’t sure about anything. Thank you Leo and Howard for being so helpful and courteous!!

Risposta di Vertu Motors - Renault Plymouth
I was looked after throughout the process by a very pleasant and competent lady.

Risposta di Vertu Motors - Renault Plymouth
I purchased my car through Vertu Renault in Plymouth. Chloe was fantastic and made the process so easy from the start. I would highly recommend.

Risposta di Vertu Motors - Renault Plymouth
Great staff and customer focused. Especially Chloe that dealt with mr personally. Highly recommend

Risposta di Vertu Motors - Renault Plymouth
A very friendly and helpful showroom and I’m delighted with my new car. The whole process was smooth from start to finish and I would certainly recommend. Brett was especially helpful.

Risposta di Vertu Motors - Renault Plymouth
This purchase was very straightforward as I had already pinpointed the car I wanted and the price and I was a cash buyer with no trade-in. However, the salesperson was very polite, helpful and not pushy in terms of extras I did not want. She was also very helpful with the necessary documentation. It was easy to get a test drive.

Risposta di Vertu Motors - Renault Plymouth
Helpful, clear and made simple to understand the process by sales person Leo.

Risposta di Vertu Motors - Renault Plymouth
Chloe was fantastic. She made the experience easy. Always called me back, kept me updated and explained all features of the new car upon collection. Never felt rushed or under pressure. Great customer service from all of the team in the Plympton showroom. Couldn't fault anything. Thanks again.

Risposta di Vertu Motors - Renault Plymouth
I just wanted to say a massive thank you to the team at Vertu Renault, Plymouth - particularly, Dan Evans and the valeting team.
From the sales, test drive and valeting process, nothing has been too much trouble.
Dan was very helpful from the first phone call and arranged for me to test drive in a quieter area of Plymouth as I’m not from the immediate area. This small gesture was greatly appreciated. This coupled with excellent communication throughout the process and attention to detail made purchasing a car so much easier.Thank you!
I really cannot leave a review without thanking the wonderful valeting team who serviced my car. Although, I purchased a used car, to me it’s a new car and my goodness, it looked immaculate! I drove off the forecourt looking like I was driving a car straight out of the showroom. Thank you so very much!!

Risposta di Vertu Motors - Renault Plymouth
Excellent customer service with very helpful and friendly staff
Kyle is a fantastic salesman who was amazing when helping me to find the right car for me.

Risposta di Vertu Motors - Renault Plymouth
Well we did have a few small issue but the sale team was excellent at working through these problems,
The overall experience was very good.
When picking up vehicle Dan from the sales was very helpful and clearly went through all the process and showing us over the new car

Risposta di Vertu Motors - Renault Plymouth
Cory made our experience very easy and went above and beyond, highly recommend buying from Cory at Vertu

Risposta di Vertu Motors - Renault Plymouth
Excellent customer service. Very friendly staff who take the time you need.

Risposta di Vertu Motors - Renault Plymouth
Great service from start to finish. I traded in my old car for another new one. My Sales Executive Dan Evans was fantastic. He was very knowledgeable and kept me informed throughout the process up to delivery. Would highly recommend Vertu Renault Plymouth.

Risposta di Vertu Motors - Renault Plymouth
From organising a test drive of a Renault 5 E-Tech, discussing vehicle options and finance to the handover of my new car, great service was provided by the team Vertu Motors - Renault Plymouth. Leo Millman, the sales advisor was very helpful in guiding me through the whole purchasing process and providing me with a comprehensive handover. Thanks also go to Phil Royle, Sales Manager for his help.

Risposta di Vertu Motors - Renault Plymouth
I picked up my new Renault Capture today ,what a fantastic vehicle.
I was assisted throughout the whole process by Leo ,I found him extremely knowledgeable about all of your cars , enthusiastic & polite.
He was always well turned out a credit to your company.

Risposta di Vertu Motors - Renault Plymouth
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