To say that Nathan and his manager went above and beyond is an understatement. The company name might have changed, but the staff remain kind, helpful, highly professional and knowledgeable. Thanky... Leggi di più
L'azienda ha risposto
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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To say that Nathan and his manager went above and beyond is an understatement. The company name might have changed, but the staff remain kind, helpful, highly professional and knowledgeable. Thanky... Leggi di più
L'azienda ha risposto
We have been customers of Matford Landrover for 30 + years,and have bought every model new.Now owned by Vertu Motors,the excellent service seems to continue. We had a really good experience,buying a... Leggi di più
L'azienda ha risposto
Friendly efficient salesman. Knew his job. Disappointed that all documents were by email. I like hard copies however the salesman printed them for us. Documents were a little confusing. I am in a whe... Leggi di più
L'azienda ha risposto
This is my second car I’ve bought off Vertu, the young man that assisted me throughout the whole process was fantastic. Henry Favre, thank you so much for your help, patience and knowledge. I know I... Leggi di più
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Scritti dall'azienda
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Regno Unito
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
To say that Nathan and his manager went above and beyond is an understatement.
The company name might have changed, but the staff remain kind, helpful, highly professional and knowledgeable. Thankyou for a really great service.

Risposta di Vertu Motors - BMW Exeter
We have been customers of Matford Landrover for 30 + years,and have bought every model new.Now owned by Vertu Motors,the excellent service seems to continue.
We had a really good experience,buying and selling,the staff were brilliant,very helpfull,polite and understanding.
The handover of our new Range Rover was by itself an experience, so personal,and exciting,everything went like clockwork.Thankyou so much staff,young and old,may you continue the experience for other customers for many years to come. Judith and Mike Corbin

Risposta di Vertu Motors - BMW Exeter
Shannon at the Vertu Honda centre in Marsh Barton in Exeter was absolutely brilliant from start to finish- friendly, trustworthy and very clear and informative. Made the process very enjoyable, and the car looked spotless when we picked it up. Great customer service!

Risposta di Vertu Motors - BMW Exeter

Risposta di Vertu Motors - BMW Exeter
I collected my new Mini Cooper Classic a couple of weeks ago and I am absolutely thrilled with it. This is my 4th Mini and it is quite incredible the advances in the car's drive and tech from my previous Mini. It is an absolute dream!
Special thanks to Charlotte who helped me (very patiently) explaining the options and running through every available colour to ensure that I got the perfect car for me. Charlotte kept me informed after I ordered about the status of my new car and, lucky me, it came several weeks in advance of the original date at order stage. When I picked it up, it felt very special the unveiling of my new car in the showroom, very nice touch. Again, Charlotte was super at explaining how everything works in the vehicle and setting up my app and profile etc. Reassuring me that I would never look back and want a manual again.. yes she was right. Thank you Charlotte and team at Mini Exeter!

Risposta di Vertu Motors - BMW Exeter
This is my second car I’ve bought off Vertu, the young man that assisted me throughout the whole process was fantastic. Henry Favre, thank you so much for your help, patience and knowledge. I know I’ve only had the car for two days, but I love it, it was in mint condition on collection and the whole experience was brilliant, can’t thank you enough! Very professional and natural - not at all pushy or “sales oriented “. Perfect !

Risposta di Vertu Motors - BMW Exeter
Volvo Vertu Exeter are a brilliant team guiding you through from car selection to handover of your vehicle & provided us with detailed knowledge along the way. Thanks so much particularly to Fran & Taylor for your friendly & professional customer service; it makes all the difference to find staff who are so genuine.

Risposta di Vertu Motors - BMW Exeter
Firstly I absolutely love my car I get compliments all the time. Exceptional service from start to finish. Sean was amazing answering all my questions and query’s. There is absolutely no pressure or forcing you to take out products. Would definitely recommend to friends and family. Thank you :)

Risposta di Vertu Motors - BMW Exeter
Thank you Sean at VERTU BMW/MINI Exeter for making my car buying experience so pleasurable and finding me my dream car.
I thought I knew what I wanted, a manual mini, but I have always been curious if an automatic would suit me better. Sean took me on a test drive and showed me all the benefits of an automatic. Sean has great empathy and lots of patience, nothing is too much trouble. There was no hard sell, pressure to buy and I received great part exchange. On collection day, feeling really anxious, Sean offered me another test drive so I was completely comfortable to drive my new car home.
If I could give more than 5 stars I would. I will be recommending Sean and VERTU BMW/MINI to everyone who wants an unparralled buying experience.

Risposta di Vertu Motors - BMW Exeter
Very professional service from Kai and Helen, great handover too!
New car was presented lovely! 👍 😁

Risposta di Vertu Motors - BMW Exeter
Very pleased with the with the whole experience Caitlin phoned us telling us there was a good deal on a new x1 came back with a quote same day and a week later we’re driving away in our new car .vertu exeter

Risposta di Vertu Motors - BMW Exeter
Myers was professional, knowledgeable and very personable, a pleasure to deal with him. The unveiling on collection day was fun. Delighted with our countryman, thank you.

Risposta di Vertu Motors - BMW Exeter
The help and guidance from Shannon Johnson was so helpful. I am delighted with the car too.

Risposta di Vertu Motors - BMW Exeter
I had what can only be described as a 10 out of 10 experience at Vertu Hyundai Exeter. Dan was my point of contact from initial phone call to the day I picked up the vehicle, He is a great ambassador for the company.
I explained from the start why I was changing my car what I was looking for and what sort of deal I was looking for with my part ex.
At no point did I feel under pressure, infact when I decided the vehicle was what I wanted, I was given a slightly better offer for my part ex.
Highly recommend Vertu Hyundai Exeter and highly recommend Dan.

Risposta di Vertu Motors - BMW Exeter
Ben was very helpful and friendly which made the experience great

Risposta di Vertu Motors - BMW Exeter
Maurice was friendly and helpful, so I came away with a lovely new car very quickly.

Risposta di Vertu Motors - BMW Exeter
Jacob Jarvis-Cooke who dealt with our purchase was helpful and efficient, and very patient with helping us with all the new technology.

Risposta di Vertu Motors - BMW Exeter
Friendly helpful team who made the experience a pleasure

Risposta di Vertu Motors - BMW Exeter
Smooth dealing throughout the purchase and a very quick & informative handover

Risposta di Vertu Motors - BMW Exeter
What a pleasant experience dealing with John Ashman for the purchase of our new car. He was helpful the moment we stepped into the showroom and all the way through to the date we completed the purchase of our Range Rover Sport. It was refreshing dealing with John and the team at Land Rover Exeter, excellent customer service.

Risposta di Vertu Motors - BMW Exeter
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