Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Leggi di più
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Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Leggi di più
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Josh from the Rotherham Vertu BMW Motorrad team was standing out for me. There was no hard sell and all questions answered if not known would go away and ask. My new bike is amazing and I will be goin... Leggi di più
I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Leggi di più
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Non risultano inviti alla recensione recenti
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Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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I bought a R 1200 RT off Steve Brown recently. He was very professional and friendly from start to finish. He was very knowledgeable about the bike and kept me up to date with excellent communication and photos which I appreciated. The photos he sent were excellent and the bike and has more than exceded my expectations. I will certainly be a returning customer as the service I received was faultless. Thanks Steve

Risposta di vertumotorcycles.com
Fantastic service Micheal Shaw and team give it 100% great service

Risposta di vertumotorcycles.com
Rob Fleming dealt extremely well with every issue when I bought my bike. Third one I have bought from Boldon BMW and would recommend them to anyone.
From start to finish my experience was excellent. I was greeted by Luke who was friendly, very knowledgeable and put me at ease in order to acutely describe what I was looking for. From sorting out my test ride and all the way through to picking up my new Honda he was brilliant . I would strongly recommend anyone to pop over to Stockton Vertu Honda if they are looking for a new or used bike .

Risposta di vertumotorcycles.com
The experience from start to finish was amazing, super confident and great communication from Adam the sales representative. All the staff are polite and friendly just the place to buy sell your bike . Thanks guys for the the whole experience

Risposta di vertumotorcycles.com
The total friendly service and professionalism from start to finish and a great deal! Thank you everyone! 🤩

Risposta di vertumotorcycles.com
I recently bought a BMW S1000RR from BMW Motorrad Rotherham and had a great experience.
Michael was excellent — honest, straightforward, and never pushy. He took the time to work through the deal with me properly and made sure everything made sense, which I really appreciated.
Also a big thank you to the driver who delivered the bike — I didn’t catch his name, but he was excellent. Very friendly, professional, and really helpful explaining the bike’s features. The handover was smooth and well organised.
Overall, a stress-free process from start to finish. Really happy with the service and the bike, and would definitely recommend.

Risposta di vertumotorcycles.com
Fantastic service from Neil and the team at Ducati Sunderland. My dealings with Neil were nothing short but a pleasure, he’s very straightforward and I wouldn’t hesitate in recommending purchasing a bike from him or anyone at the dealership!

Risposta di vertumotorcycles.com
Dave Atkin is a great salesman at Grantham Honda and easy to talk to and very helpful great person

Risposta di vertumotorcycles.com
Just bought a bike from Vertu and these guys know their stuff as well as their customer service! All conversations were hassle free and positive. No hidden agendas, forthright with what they can and can't do, but in a considerate envelope!

Risposta di vertumotorcycles.com
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during and after purchase. Can't recommend Rob enough, certainly an asset to Vertu and will be knocking on his door for any future purchases.

Risposta di vertumotorcycles.com
Third new bike off this dealership . Steve Brown handled all sales in the same manner . Straightforward transaction and very professional . Helped me through bike choice and option and located a bike that he delivered within 7 days . Helped me through transfer of private plate and all changeover . Steve kept the new bike excitement going through pictures of the bike as it arrived and again the day before collection. Even booked first service on collection day to make sure I was booked in ready for the Summer . Well done Vertu and thanks Steve .👏👏👏

Risposta di vertumotorcycles.com
Absolutely fantastic.
Robert Fleming all I can say is thanks for your time, patience, and five star service , couldn’t be more happy!
Picked up a used 1250gsa yesterday what a machine looked new! 6 hour ride back home did miss a beat. Would highly recommend using them .

Risposta di vertumotorcycles.com
Unsafe bike delivery and poor handling of a serious issue.
I bought a brand new Ducati from Vertu Motorcycles, and within a few metres of first moving it—at walking pace on a dry road—the front tyre suddenly slid out, causing a fall that left me with stitches, bruising, and over £1,600 of damage to the bike.
Despite repeatedly asking, I was given no tyre pressure readings, no PDI evidence, and no explanation for how a brand new motorcycle could lose grip like that. My messages were read but ignored.
The dealership’s response included inaccurate statements and avoided addressing the core safety issue. Instead of investigating, they focused on irrelevant comments and even advised me not to contact my insurer.
A new motorcycle should be delivered in a safe, roadworthy condition. In my case, this clearly did not happen, and the follow up was extremely disappointing.

Risposta di vertumotorcycles.com
It's the second one of the same model that I've had and I'm thrilled with it

Risposta di vertumotorcycles.com
Chris and team have been excellent to deal with. Outstanding communications and a real attention to customer care. Would easily recommend.

Risposta di vertumotorcycles.com
Neil was superb throughout the full process. Would defiantly recommend these guys to purchase a new bike from. The full process was seamless with Neil going above and beyond.

Risposta di vertumotorcycles.com
Excellent experience when choosing and purchasing my new motorcycle at Vertu Honda Grantham
The salesman, Dave Atkin, who dealt with me was knowledgeable, helpful but not pushy; exactly what I always hope for but don't always receive.
I am very pleased with my buying experience and my new bike; perfect.

Risposta di vertumotorcycles.com
This is my second RT from this dealership. The sales team are excellent always return my calls and texts with informative results
I had the bikes delivered and they kept me informed of times of delivery

Risposta di vertumotorcycles.com
Excellent service from Steve at Vertu Sunderland, guided me through all the options and accessories for my new motorcycle purchase, friendly and approachable throughout the sales process. Thank you for your professionalism at all times.

Risposta di vertumotorcycles.com
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