vertumotorcycles.com Recensioni 

276
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Leggi di più

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Valutata 5 stelle su 5

Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Josh from the Rotherham Vertu BMW Motorrad team was standing out for me. There was no hard sell and all questions answered if not known would go away and ask. My new bike is amazing and I will be goin... Leggi di più

Valutata 5 stelle su 5

I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Concessionario moto
  2. Rivenditore di veicoli a motore

Informazioni su vertumotorcycles.com

Scritti dall'azienda

At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.

Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.

Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.

We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.

As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.

If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

276 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(276)

235 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 star service in every way could ask…

5 star service in every way could ask for more would definately buy from them again

11 luglio 2026
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Risposta di vertumotorcycles.com

Hi Stuart,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received 5-star service throughout your experience and that everything met your expectations. It’s wonderful to know you’d choose to buy from us again.

We really appreciate your kind feedback and look forward to welcoming you back in the future.

Kind regards,
Kerry

Valutata 5 stelle su 5

Excellent

We rode 180 miles after speaking to the sales man at Sunderland. He was honest in his appraisal of the new bike and gave me a good price for mine. We bought the bike. Everything went smoothly. There is a Holiday Inn on the opposite side of the road which was quite good value if you are travelling a distance. The showroom is worth a visit and one of the best BMW showrooms I have seen.

3 luglio 2026
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Risposta di vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Valutata 5 stelle su 5

Just picked up my new Honda GB 350 S

Just picked up my new Honda GB 350 S, the staff are very knowledgeable and helpful, and made me feel very welcome, and are very easy to deal with, and l would be more than willing to recommend them to anybody.
Best regards, Tom Norton

6 luglio 2026
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Risposta di vertumotorcycles.com

Hi Tom,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you’re enjoying your new Honda GB350 S and that the team made your experience such a positive one.
It’s great to know that you found the staff knowledgeable, helpful, and welcoming throughout the process. Providing a friendly and hassle-free experience is exactly what we strive for, so it’s wonderful to hear that reflected in your visit.
Thank you for your recommendation and for choosing Vertu Motorcycles. We wish you many happy miles on your new bike!
Kind regards,
Liza.

Valutata 5 stelle su 5

Friendly helpful service throughout the…

Friendly helpful service throughout the process
Luke at stockon was great 👍

4 luglio 2026
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Risposta di vertumotorcycles.com

Hi Ross,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received friendly and helpful service throughout the process. It’s great to know Luke looked after you so well and made your experience a positive one.
We really appreciate your kind feedback and hope you enjoy your new bike.
Kind regards,
Kerry

Valutata 5 stelle su 5

Great buying experience

Great dealing with Luke at Vertu. Good communication throughout and a beautifully prepared bike....thanks

4 luglio 2026
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Risposta di vertumotorcycles.com

Thank you for your great review. We're delighted to hear that Luke kept you well informed throughout and provided such good communication from start to finish. It's also fantastic to know that your bike was beautifully prepared and ready for collection.
Many thanks,
Chloe

Valutata 5 stelle su 5

Excellent service

I bought my bike over the phone and had it delivered, the whole experience was a pleasure, the sales person was easy to talk to and very informative about the whole process which made it easy, the bike was delivered exactly the time they said it would be, I traded my old bike in they gave me an excellent price, everyone involved were pleasant and knowledgeable.

29 giugno 2026
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Risposta di vertumotorcycles.com

Thank you for your fantastic feedback. We’re delighted to hear that buying your bike over the phone was such a smooth and enjoyable experience.

It’s great to know the team provided clear, informative support throughout, that your delivery arrived exactly as promised, and that you were pleased with the value offered for your part exchange. We truly appreciate your kind comments about everyone involved.

We hope you enjoy your new bike and wish you many happy miles ahead.

Kind regards,
Matthew

Valutata 5 stelle su 5

Pleasure dealing with Vertu BMW…

Pleasure dealing with Vertu BMW Motorrad Sunderland. Staff friendly and helpful without being pushy. Test bikes readily available. The branch Oozes quality from start to finish as do the bikes. Special thanks to staff Barry and Jonny for their help in my choice of BMW and purchase.

3 luglio 2026
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Risposta di vertumotorcycles.com

Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive experience with Vertu BMW Motorrad Sunderland. It’s great to know that the team provided friendly, helpful and pressure-free support throughout, and that you were able to take advantage of the test bikes available.
We’re especially pleased that Barry and Jonny helped make choosing and purchasing your BMW such an enjoyable experience. I’ll be sure to pass on your kind words to them.
We hope you enjoy your new BMW and wish you many happy miles ahead.
Kind regards,
Matthew

Valutata 4 stelle su 5

After having a ride down to Shipley and…

After having a ride down to Shipley and been like a kid in a sweet shop looking at the vast array of beautiful bikes Richard clocked us, a couple of coffees later, he said “ you realise I can’t let you leave without buying one” I did the deed, bit of haggling but in general he was a top bloke and I am very happy with my purchase and would highly recommend Vertu and Richard

13 giugno 2026
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Risposta di vertumotorcycles.com

Hi Roly,

Thank you for your great review!

We’re delighted to hear you enjoyed your visit to Vertu BMW Motorrad Shipley and that Richard helped make it such a positive experience. It sounds like the combination of great bikes, good coffee and friendly service made for a winning formula!

We really appreciate your recommendation and hope you enjoy every mile on your new bike.

Kind regards,
Kerry

Valutata 5 stelle su 5

Didnt intend to buy a new bike but…

Didnt intend to buy a new bike but decided to change my 9 year old bike for the latest version of the bike.

29 giugno 2026
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Risposta di vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valutata 5 stelle su 5

came into the showroom with absolutely…

came into the showroom with absolutely no intention of buying a new bike—I was just having a look. Sean Clarke took the time to speak with me without any pressure or sales tactics. From the moment we started chatting, his rapport-building, knowledge, and genuine customer service stood out.

He listened to what I was looking for, answered all of my questions honestly, and made the whole experience enjoyable and relaxed. His professionalism and friendly approach completely changed my mind, and before I knew it, I was riding away on a brand-new bike!

Sean is a real credit to the dealership. If you’re looking for someone who genuinely cares about helping customers rather than just making a sale, I couldn’t recommend him highly enough. Thank you, Sean, for such a fantastic experience—I absolutely love my new bike! Also thanks to the managers involved in making the deal happen

20 giugno 2026
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Risposta di vertumotorcycles.com

Good morning,

Thank you for your fantastic feedback, it’s great to hear Sean’s friendly, knowledgeable and no-pressure approach made such a positive impression. We’re delighted he took the time to understand what you were looking for and helped make the experience so enjoyable. It's wonderful to know you're loving your new bike, and we appreciate your kind words about the wider team as well.

Kind regards,
Dean

Valutata 5 stelle su 5

Picked up my new BMW F900R and the team…

Picked up my new BMW F900R and the team were all great. Absolutely love the bike, thank you all.

29 giugno 2026
Non scritta su invito
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Risposta di vertumotorcycles.com

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valutata 5 stelle su 5

Used motorcycle purchase from Vertu Motorrad Sunderland.

I have just bought a used motorcycle from Vertu Motorrad, Sunderland, a really pleasant experience with helpful and knowledgeable staff. Thanks to Steve Brown for sorting everything to ensure a smooth and easy transaction. Bike was presented immaculately and I felt as if nothing was too much trouble for Steve or Rebecca. Thank you.

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

This is the third bike I’ve had from…

This is the third bike I’ve had from vertur BMW Sunderland very helpful and a pleasure to deal with thank you Steve Brown

29 giugno 2026
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Risposta di vertumotorcycles.com

Thank you for your continued support—we’re delighted to hear this is your third bike with Vertu BMW Sunderland.
It’s great to know that Steve provided such helpful service and made the experience a pleasure once again. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Valutata 5 stelle su 5

What a Great guy Luke was to deal with

What a Great guy Luke was to deal with!

Thank you mate, it was a pleasure…exceptional service

Leon

29 giugno 2026
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Risposta di vertumotorcycles.com

Thank you for your kind feedback, Leon. We’re delighted to hear you received exceptional service and that it was such a positive experience.
Kind regards,
Matthew

Valutata 5 stelle su 5

This is my second purchase from vertu…

This is my second purchase from vertu motorcycles,very relaxed attitude, no hard sell,let's face facts BMW have a product that sells itself the R1300RT is a unique motorcycle!
Tom was extremely helpful giving me as much time as I wanted , patient and not pushy!

26 giugno 2026
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Risposta di vertumotorcycles.com

Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

My experience buying a motorbike from Vertu Honda at Stockton

My experience buying a motorbike from Vertu at Stockton has been superb.

My initial enquiry was asking a question via the Autotrader website. Of the two dealerships I asked only Vertu got back in touch and quickly!

My experience with the staff had been exemplary throughout. Even as a late middle aged man, buying a first motorbike is an exciting experience and I felt Vertu understood this and took none of the pleasure away but instead enhanced the experience.

Their combination was clear, timely and helpful throughout including, particularly, on the day of delivery.

Sales follow up was good also and I got the sense they genuinely wanted me to be happy with my purchase.

I wouldn’t hesitate to recommend them and will definitely be using them again.

24 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very Happy at Stockton

Great comms, knowledgeable, and helpful staff. Very happy.
After attempting to purchase a bike from Vertu BMW Sunderland and completely wasting my time i almost didn't bother with Vertu Honda Stockton. But i am glad i did, great lads and manager, highly recomended.

25 giugno 2026
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Valutata 5 stelle su 5

First class service from the minute I…

First class service from the minute I stepped in the showroom to getting my bike delivered whish all ducati showroom were like this one. Highly recommend

23 giugno 2026
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Risposta di vertumotorcycles.com

Hello Mr Forrest,
Thank you for your fantastic review! We’re delighted to hear you received first-class service from the moment you arrived through to delivery of your bike.
Your recommendation means a great deal to us, and we’ll be sure to share your kind feedback with the team.
Kind regards,
Kerry

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