I ordered some shoes. I received good communication from order acknowledgement to shipping updates. They arrived less than 2 weeks later, by FedEx, and were of great quality, beautifully made, comfort... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Love the customer service very on top and reliable service services. Love my bag excellent quality even better that the original Gucci love it and also I am waiting for other one. I just place the ord... Leggi di più
L'azienda ha risposto
I’m thrilled to have come across this company. Customer service is outstanding. The products they make are unbelievable, so impressive. I have many bags and you would never be able to determine the o... Leggi di più
L'azienda ha risposto
The first bag that I purchased at a very fair price came quickly. It was packaged beautifully. The LV box and even the tissue paper were branded with Louis Vuitton. I was so impressed with the bag, I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At VELLRUS, we believe that true style is defined by taste, not a price tag. We were founded with a simple yet bold mission: To bridge the gap between aspiration and reality. We understand the desire to own iconic designs – the timeless bags, the legendary shoes – without the restrictive retail markups.
Informazioni di contatto
4,7
Eccellente
27 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Im very happy with my purchase
Im very happy with my purchase. I work with Emma she answer all my questions and concerns.
Emma was amazing and my handbag looks incredible!!! The communication was a great . Im ready for next purchase.
1 maggio 2026
Non scritta su invito
Risposta di Vellrus
Dear Brenda, thank you for such a wonderful review! We're so glad we could answer all your questions and ensure a smooth experience for you. It's fantastic to hear that your handbag looks incredible! We are looking forward to assisting you with your next purchase. 💕
I just received my Gucci purse
I just received my Gucci purse. It was packaged beautifully and the quality was exceptional
I would highly recommend this company
29 aprile 2026
Non scritta su invito
Risposta di Vellrus
Dear Martine, thank you for taking the time to share your experience. We are delighted that the quality of your new Gucci purse met your expectations and that you enjoyed the care we put into our packaging. Your high recommendation means the world to our team. We look forward to serving you again in the future!
Emma was amazing and my handbag looks…
Emma was amazing and my handbag looks incredible!!! The communication was a great surprise. Definitely ordering more
20 aprile 2026
Non scritta su invito
Risposta di Vellrus
Thank you so much for the glowing review! 🥰
We are so happy you love your handbag and enjoyed our communication. It was a joy to assist you, and we're already looking forward to your next order.
I received updates throughout my…email and text.
I received updates throughout my ordering process and delivery. I knew exactly where my package was once it left the warehouse. Absolutely the best customer service! Thank you!
20 aprile 2026
Non scritta su invito
Risposta di Vellrus
Thank you so much for the amazing review!
We are thrilled you had such a seamless experience with our customer service, and we hope to have the joy of assisting you again very soon!
The chanel purse and
The chanel purse and LV were amazing.
The lady help me with payment and shipment, Emma,is very courtesy and she resolve all my pending.
20 aprile 2026
Non scritta su invito
Risposta di Vellrus
Dear Cristiane, thank you for your incredibly kind words! 🥰 Ensuring a seamless experience for you was my top priority. Enjoy your beautiful new bags, and I hope to assist you again soon!
Excellent service and quality
This was a great experience, I was really happy with the quality of the merchandise. And Emma, was great! She kept me posted along the way as to when I would receive my order. Highly recommend 😊
15 aprile 2026
Non scritta su invito
Risposta di Vellrus
Hi Lisa,
We are so happy you had a great experience! 🥰 Thank you for the recommendation.
We strive for the best quality and service, so hearing this means the world to us. Enjoy your beautiful pieces, and see you next order!
Great product and customer service
Emma was extremely helpful in helping me with my purchase and tracking it to delivery. Great communication and customer service! Emma rocks!
8 aprile 2026
Non scritta su invito
Risposta di Vellrus
Hi Mr t,
Thank you so much for the fantastic review!
We are thrilled to hear you had a great experience with us. Your words mean the world to us, and they motivate our team to keep delivering the best.
We look forward to serving you again soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.