Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT BUY FROM THESE SCAMMERS

I purchased (2) what was supposed to be heated shawls. When I received the shawls, it was immediately determined that both shawls were defective. I asked for a refund but my request fell on deaf ears. Based on what the company's "Return Policy" stated, I contacted the company only to learn that their policy was a blatant LIE! Because I would have to return the shawls to CHINA, the company refused to provide me a shipping label and informed me that I would have to pay the shipping costs! After countless emails back and forth with this terrible company, I filed a dispute with my credit card company and I am hoping that my issue is resolved and I receive a refund. As of April 2026, I am still awaiting resolution.

In summary, Vekvek is a deceptive company that does not follow their own policies and should be banned from selling on the Internet. The products I purchased from this company were poorly constructed and completely WORTHLESS!!! I will be providing this same review to the BBB as well as other platforms to warn consumers of this scamming company!

This horrible experience with Vekvek has caused me to not order ever again from companies like this one that scam customers. Future orders will only be placed through Amazon!

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Perfect for road trips

Perfect for road trips! I keep all the essentials right up front instead of digging through luggage in the back. I actually ordered one for Texas and one for New Mexico… and now I might just keep both , It’s that useful.

7 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve owned way too many toiletry bags…

I’ve owned way too many toiletry bags to admit, But after lots of long road trips, I finally found the one. It holds a ton, but still keeps everything organized even if it’s not packed full. Super lightweight, comfy handles, gorgeous color. Just don’t overstuff it unless you’ve got a big suitcase. Total game changer. Just get it — you won’t regret it!

6 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Returns go to Hong Kong

Unfortunately, people don't understand that returning items purchased from VekVek will need to be returned to Hong Kong at great expense and time. It is not hassle-free or easy as they state. Buyer beware. Most everything you see there, is available on Amazon or WalMart shipping.

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I was surprised

I was surprised by how well this stainless steel cutting board turned out. It has no sharp edges and seems sturdy and well-made. I appreciate how quickly it cleans up and doesn't retain colors. For me, being dishwasher safe is a huge benefit. All in all, it seems like a useful, long-lasting kitchen appliance.

9 gennaio 2026
Valutata 5 stelle su 5

Bought this heated blanket for a trip…

Bought this heated blanket for a trip and it's a total lifesaver in the cold. Looks cute too. Just a heads up though, it DOES NOT come with a power bank. Luckily I had a spare one at home, but I didn't realize that when buying.

21 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

It's very sturdy

It's very sturdy. I tried shaking it around and it didn't bend or wobble at all. Mine came with a blue protective film, which peeled off easily. The 33×23 size has a long side handle instead of a corner hole, which I actually prefer. No complaints - happy with the purchase.

6 gennaio 2026
Valutata 1 stelle su 5

They tried to hit my card twice for one order…

I tried to order the cordless heated shawl. They hit my card twice for one order, and I immediately got a phone call from my bank asking if I had intended to deal with this questionable site.

Taking to the customer service person for my bank, I learned that there are loads of red flags on that company.

Watch out for scammers!

24 dicembre 2025
Non scritta su invito
Logo di Vekvek

Risposta di Vekvek

Thank you for bringing this to our attention. We’ve carefully reviewed your order in our system, and we can confirm that there is only one order and one successful charge associated with your purchase.

In some cases, due to network delays or a page refresh during checkout, the payment button may be clicked more than once. When this happens, our payment processor automatically blocks duplicate charges, so only one transaction can be completed.

If our system ever detects two successful orders for the same customer, we would proactively reach out by email to confirm whether the second order was placed by mistake. Please rest assured that it is not possible for a single order to be charged twice in our system.

We also want to let you know that your order has been processed and shipped normally.

We recommend checking your bank statement to see whether one of the amounts is listed as a pending authorization, which usually drops off automatically within a few business days.

If you have any questions or would like us to review this further with you, we’re more than happy to help.

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