Book Fruatration, Irritation, Pain with Veena World
Tour of Spain, Portugal and Morocco
One Line Review - Waste of Time, Money, Energy, Irritation, Frustration - Its Painful Tour then Pleasure Tour!!!!!
Morocco : More or less its OK
Portugal: A real Joke!!!!!!
In Lisbon - we couldn’t visited main square for whatever reason, however we spent 2 hours at McDonald for Coffee!!!! Real joke for sure.
So called hotel of Lisbon is 40 KM away from Lisbon and that too on reverse side of morning departure so once again in the morning we had wasted 1 Hour on the road and pass close to Lisbon to go to Porto
Porto Day 1- was really excited to visit due to several beautiful sight, but we went in dark to have dinner and left 50 Km away for hotel from Porto and as usual on reverse direction resulting in again lost of time 1 hour in each direction.
Porto Day 2 - was purely criminal waste - so called visit of winery for 10 minutes to see the so called of drum of wine and one hour of boat ride and driving time from our hotel to winery is 2 hours!!! And again 1 & 1/2 of traveling to Porto in dark to have dinner!!!!! In 12 hours we had 1 hour and 10 minutes of sight seeing!!!!!!
Morning again despite long day - from our hotel to pass by Porto for one hour and to go Madrid.
Spain :
Alhambra palace of Granada but we couldn’t go as Veena World couldn’t arrange the ticket despite taking money from us in 5 months in advance!!!!! However, we were getting the same online!!!! This is really open cheating!!!
The biggest sock was - when we go to Spain dream visit is Sagrada Familia - once again same story of not arranging ticket and unanimously they decided to take is to Casa Batalo - what a real jock!!!!!!! Also due to weather condition Park Guell was close so again unanimously took us to Spanish Village - again jock. Montserrat visit was not possible due to weather - but where is refund!!!!!!!!
Hotels - reasonably good but most of them mid of nowhere and very distant from the main city and that too in wrong direction - so that coming going we really waste a lot of time!!!!
Food - less said is better, I feel sometime we get much better food on Indian street then we got on this tour!!!
Tour Manager - who? Unfortunately he may be a good person, hard working too but not manager - no authority, no clue on destination. Only job was to show the rest room, restaurant and tea/coffee/soft drink in the afternoon. No discipline and no management of participant.
To conclude Veena World took participant for granted, not hotel study, no time and motion study, at time 90% time on the road and 10% time on sight seeing. Its not holiday or pleasure trip - its only painful/stressful/frustrating tour of my life.
I can very well related myself to this considering I have travelled more then 100 countries and some of them several times and I did used the service of SOTC, Thomas Cook, Trafalgar, Foram world wide, Bharat Holidays, Indian Holidays, Tamarind etc - but I will give Veena World really lowest possible ranking and unfortunately despite reporting to their guest relation manager - he assured me to get in touch with us (we were 19 members - 6 from India, 4 from Gulf, 2 from USA and 7 from Canada) and I am sure everyone will have same feedback on this and must be on the way.
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