Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Leggi di più
L'azienda ha risposto
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Leggi di più
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Leggi di più
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Leggi di più
L'azienda ha risposto
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Regno Unito

Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Risposta di Vanilla Blush Medical Ltd
Very helpful with any concerns or queries. Would highly recommend 👌

Risposta di Vanilla Blush Medical Ltd
My delivery was on time and my underwear fits perfectly, I feel so comfortable in them and I don’t have any others thank you so much vanilla blush 😊💖

Risposta di Vanilla Blush Medical Ltd
Great personal and customer focused service for products that are personal to the individual customer. Wish more companies could be so easy to deal with online.

Risposta di Vanilla Blush Medical Ltd
Great service item delivered on expected date no dramas, thank you

Risposta di Vanilla Blush Medical Ltd
Always pleasant to deal with nothing too much trouble friendly and polite

Risposta di Vanilla Blush Medical Ltd

Risposta di Vanilla Blush Medical Ltd

Risposta di Vanilla Blush Medical Ltd
Amazing customer service. Called to confirm details prior to orders. Very professional and made me feel at ease. Go above and beyond to help ☺️

Risposta di Vanilla Blush Medical Ltd
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a call to the office (and help was swiftly given) and I was able to use the online service easily. Choices are huge and, my garments arrived very quickly and discreetly.Excellent choice of products.Excellent value. Excellent service.

Risposta di Vanilla Blush Medical Ltd
I have loved Vanilla Blush for years and have many knickers of different types from the brand - fancy lacy ones in beautiful colours, regular cotton knickers for everyday use, and hernia panty girdles for when I go running or hiking. This time I was very dissapointed to find out that the design of the panty girdle has been changed. I already have two of them from a few years back and love them. But the ones I got now have a much higher waist, yet that is not reflected on the web page. On the web page the girdle looks like the ones I already have, but the ones I got are much higher. So much so that they roll down and do not stay in place and therefore are not nearly as comfortable as the ones I had and wanted more of. And there was no way to know as the pictures on the web page are of the old model. This is bad for two reasons: I got something different from what I ordered, and I can't get the great panties I actually liked any longer.

Risposta di Vanilla Blush Medical Ltd
Vanilla Blush are an excellent dependable company. I've purchased several items from them to support my stoma and have been very happy with the quality and longevity of their goods.

Risposta di Vanilla Blush Medical Ltd
Excellent guidance, loved the first hand experience which was much appreciated.

Risposta di Vanilla Blush Medical Ltd

Risposta di Vanilla Blush Medical Ltd
Excellent service and follow up emails
Excellent products which also wash well

Risposta di Vanilla Blush Medical Ltd
Prompt service. Reminders when NHS products due each year. Don't wear anything else but Vanilla Blush underwear.

Risposta di Vanilla Blush Medical Ltd
products are first class and staff very helpful

Risposta di Vanilla Blush Medical Ltd
Nicola was lovely. She phoned me regarding being referred by nurse at hospital. She took the time to go over all the items that might meet my requirements. I didn’t feel rushed, and felt very supported by her, not only regarding support items for my stoma, but in general - my well being, any concerns or questions that I might have. My product arrived very quickly too. I would highly recommend this company. The items are just what’s needed and the customer service is excellent, to say the very least.

Risposta di Vanilla Blush Medical Ltd
I find this company so easy to order from. They keep you informed every step of the way. I always order the ladies Ostomy pants and their t shirts. All good quality.
I would recommend.

Risposta di Vanilla Blush Medical Ltd
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