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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purcha... Leggi di più

Valutata 5 stelle su 5

Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will d... Leggi di più

Valutata 5 stelle su 5

I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, deliv... Leggi di più

Valutata 1 stelle su 5

I’m very sorry to report that the experience has been extremely disappointing. The first shelf I received arrived with a manufacturing defect and was not standing straight. It was then replaced... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Lovely console

I ordered a console table and it’s absolutely beautiful.. I love it! The only reason I didn’t give it a perfect 5/5 is because the finish is a bit rough in some areas. However, it’s still a lovely product and arrived on time.

19 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

My first purchase from Vaunt Design

My first purchase from this company - a "Kumi" Travertine Side Table. It's well made with good colour/natural grain and I'm delighted with it. Even has rubber pads on the underside to protect the floor. The packaging was exceptional, being designed to prevent damage in transit, while Vaunt's chosen courier was efficient and helpful. So all in all a pleasurable experience. Would recommend both vendor and product on this basis.

2 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. We love the quality and design of the Olavi table. The packaging was superb and it looks great
Thank you

17 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Joy,

Thank you so much for your kind words! We're delighted to hear you love the Olavi table and that everything from the packaging to the design met your expectations.

Kind regards
The Vaunt team

Valutata 5 stelle su 5

Absolutely perfect stalls

Absolutely perfect stalls, very prompt delivery, couldn’t fault the service, Thank you

25 febbraio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Mrs Fuller,

Thank you for the lovely review! We're so glad to hear you're happy with the stools and the service you received. We really appreciate your support!

Kind regards
The Vaunt team

Valutata 4 stelle su 5

Love this stool but…

Everything about our journey with Vuantdesign has been very positive, my only slight disappointment is that the top edges around the wooden seat are rather sharp and can make it uncomfortable when sitting as it digs into your legs. I’ve also found that the edge chips quite easily if it gets knocked.

13 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

HI Graham. Thank you for your feedback—we’re really pleased to learn that your overall experience with us has been positive. We are however sorry to hear about the sharp edges and chipping on the seat.

We appreciate you bringing this to our attention and will certainly pass your comments on to our product team for review.

Kind regards
The Vaunt team

Valutata 5 stelle su 5

I absolutely love my Kobe Sideboard

I absolutely love my Kobe Sideboard. The delivery was super fast and the item looks like a true masterpiece. Very qualitative and unique. I couldn’t be happier!

12 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Alexandra. Thank you for the wonderful review! We're so happy to hear you love your Kobe Sideboard and that it made a great impression. It’s fantastic to know it arrived quickly and lived up to expectations. Enjoy your new piece!

Kind regards
The Vaunt team

Valutata 5 stelle su 5

Great quality products (bar stools &…

Great quality products (bar stools & console unit). Matched by great service as super fast delivery. Will definitely use again.

11 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

HI Denis. Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of your bar stools and console unit, as well as the speedy delivery. We look forward to having you shop with us again!

Kind regards
The Vaunt team

Valutata 5 stelle su 5

Coffee table

Coffee table was delivered promptly and by the day it said it would be.courteous couriers.beautiful table but very very heavy.said.it would be fully assembled but u had to screw the marble top on.being a small woman by myself this was no easy task.itbtook me 2 hours to open box and remove marble top as it was so heavy.ma aged to get it out with help from a neighbour! Saying that it is a beautiful table.would definitely buy again from vaunt only maybe something a bit lighter!

1 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Andrea,Thank you for your feedback!

We're so glad you love the coffee table and that delivery went smoothly. We do apologise for the unexpected assembly that was required and the weight of the item—we understand that made things more difficult, especially on your own. We appreciate your patience and are delighted to hear you’d shop with us again!

Kind regards
The Vaunt team

Valutata 5 stelle su 5

Fabulous product …

The bar stools were beautifully made… lovely quality .. so pleased with my purchase.

I would definitely recommend your company.

Thank you

Anne

3 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

The Gunhild Marble Console Table is a…

The Gunhild Marble Console Table is a stunning addition to my space! The sleek marble top and slim black frame create a perfect blend of modern and timeless design. It's sturdy, well-crafted, and easy to assemble. A true statement piece—highly recommend!

6 marzo 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Felipe, Thank you so much for your lovely review! We're thrilled to hear you're enjoying the Gunhild Marble Console Table and that it’s made a stylish statement in your space. We really appreciate your recommendation!

Kind regards
The Vaunt team

Valutata 1 stelle su 5

Disappointed

Unfortunately I have not had a positive experience with vaunt. I ordered three items , two of which were faulty. A drill hole mark in the drawer of a bedside table and the draw stuck. The item was reported faulty and returned. The console table arrived...initial inspection: no extra drill hole marks, no broken marble . OK. disposed of the packaging.The following morning went to attach the legs; some of the drill holes did not match the leg plates, the screws did tighten flush to the wood so flapped about, two of the legs were dented and and bowed and the marble slid about 1.5 cm. The the battle to return the items began.I did not have the original packaging...under Consumer Rights it doesn't matter as long as its appropriate. Four very lame excuses; the courier will not accept an item unless its in original packaging, its one of our most expensive items and will cost the company a lot of money, if it is not in its original packaging it cannot be resold ( resell a faulty item?) and finally the packaging is classed as part of the product...what!!. It took a letter to the managing Director to resolve the situation. Vaunt decided as a goodwill gesture I could return the faulty console and now the unwanted bedside table. Under the Consumers Right Act and the short term right to reject I had every right to return the items. I was not charged for the return and I did receive my refund on my credit card promptly. Advise do not dispose of the packaging, do not purchase from Vaunt as the quality indicated on the website does not match the items received...poor workmanship and no quality assurance.

24 febbraio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Carole. Thank you for your feedback, and we're truly sorry to hear about your experience. We completely understand your frustration and apologise for the inconvenience caused by the faulty items and the difficulties with the return process. While we're glad the issue was ultimately resolved and your refund processed promptly, it's clear we fell short, and we're reviewing what went wrong to prevent it in the future.

Kind regards
The Vaunt team

Valutata 1 stelle su 5

Shelf never delivered

Paid for a shelf, never got delivered after a month a called them and was told they are out of stock and that it would be delivered in a month. Two months on I called them back and was told they out of stock and it will be delivered in two months. No email for updating me or anything.

8 gennaio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Adina. I'm sorry you remain unhappy here. I can see you called our customer service team yesterday about your order. We did advise on the website that these were out of stock at the time you purchased. They were on back order meaning they will ship when we receive stock. I can see you requested a refund which was actioned promptly by my team yesterday. If you need anything in the future please do let us know.

Valutata 5 stelle su 5

Louis Copper Barstools - beautiful!

Quick delivery and fabulous service. The stools are beautiful and really comfortable. We bought the Louis copper barstools and everyone who has seen them has commented how beautiful they are!

5 dicembre 2024
Non scritta su invito
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Risposta di vauntdesign.com

Hi Deb, I'm so happy to hear that you love your Copper Louis Stools! Thank you for taking the time to leave us a review. We really appreciate it.

Valutata 5 stelle su 5

Great quality mugs

I purchased the Jord coffee mugs from Vaunt Design and I’m in love with them. Their design is so sleek, simple and made with incredible quality. I’m a first time purchaser with this company and would highly recommend - from buying to delivery the whole process was quick and easy.

11 febbraio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Lola, Thank you so much for taking the time to leave us a review. It's much appreciated. We use the Jord range in our office and agree it really is a stunning range! We are so glad you're happy with them.

Valutata 5 stelle su 5

I have purchased three olavi console…

I have purchased three olavi console tables in the natural colour. They look absolutely stunning in my hallway. They are hand crafted to perfection. I don’t regret spending what I did on them!

31 gennaio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Benish, We are so pleased you love your Olavi tables! They truly are a beautiful range. Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

Great products and service

I was looking for a side table for a large lamp and the one from Vaunt was perfect. It is well made and the light scalloped mango wood looks amazing. It was delivered extremely fast as well - great service!

22 febbraio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Dalton, Thank you for taking the time to leave us a review. We are so happy you love your Baldr table!

Valutata 5 stelle su 5

Lovely bar stools

Lovely bar stools, delivered promptly and well packaged

8 febbraio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Angela, Thank you for taking the time to leave a review. We are so happy you love your bar stools!

Valutata 1 stelle su 5

Misleading product

Will never order from them shrink - I ordered the Baldr coffee table supposedly mango wood but this monstrosity of a yellow painted thing arrived badly painted and marks all over it - so I requested a return as faulty and not as shown on website - they arranged collection but have charged me. £35 for a faulty return - outrageous- don’t order anything off this company it’s rubbish and customer service even worse - be warned !!

Omg I can’t believe their reply- not faulty - it’s trade description act - it’s very badly painted like a child has done it and parts missed - I would strongly advise everyone to avoid this company their product is cheap rubbish !!!

27 gennaio 2025
Non scritta su invito
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Risposta di vauntdesign.com

Hi Susan. I've had a look at the emails and the reason you were charged the return fee is because there was no fault with your table. We are a small business and do not offer free returns. We did assess your table when it arrived back with us and no faults were present. Looking at your emails our customer service team have responded in a professional and timley, friendly manner. I'm sorry you were not happy in this case.

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