Vape Nation is Terrible. I ordered 17 vapes due to the discount. Six vapes did not work right out of the box. I tested them all. Two vapes leaked oil. I ordered 3 of one of the CZAR CX-15000 stopped w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... Leggi di più
L'azienda ha risposto
I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will neve... Leggi di più
L'azienda ha risposto
Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on.... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
Informazioni di contatto
359 Van Ness Way, 90501, Torrance, Stati Uniti
- (888) 498-2767
- support@vapornation.com
- vapornation.com
1,3
Pessimo
4K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience ordering a small part
Great experience ordering a small part, easy ordering and arrived quick!
23 maggio 2019
Non scritta su invito
Honest and straightforward
Fast, straightforward service. Honest too; they really are authorized retailers for Pax (confirmed by Pax).
22 maggio 2019
Non scritta su invito
I am a recent cancer patient
I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product list. I could not be better pleased by this specialized and unique shopping experience managed by an extraordinary employee. His number is #327.
21 maggio 2019
Non scritta su invito
Quick and Easy!
21 maggio 2019
Non scritta su invito
The process was easy enough my only…
The process was easy enough my only challenge was not knowing enough to really make a distinction between one thing or another.
21 maggio 2019
Non scritta su invito
After chatting with receptionist I was…
After chatting with receptionist I was able to
Place order on correct site.
21 maggio 2019
Non scritta su invito
Dependability & Good Cust. Svc.
I have been dealing with Vapor Nation for the past four years and have never had a problem. My first purchase was a Kandy Pens vape. It burned out after a couple of weeks, and when Kandy Pens wouldn't make it right, John in Vapor Nation's customer service did. Their customer service is what keeps me coming back.
21 maggio 2019
Non scritta su invito
Ordered from site was straight forward…
Ordered from site was straight forward and just hoping the Vapes I bought will last more than a month or in my last case about 10 days
20 maggio 2019
Non scritta su invito
It wasn't good or bad it was the…
It wasn't good or bad it was the internet
18 maggio 2019
Non scritta su invito
[This is my third purchase from Vapor…
[This is my third purchase from Vapor Nation and as always it was easy and secure. I'm looking forward to using my new vaporizer.
18 maggio 2019
Non scritta su invito
Fast and Easy!
Easy peasy, find your product and place your order! Simple!
17 maggio 2019
Non scritta su invito
Super fast delivery...for free !!
Super fast delivery...for free !!! Great prices. Will be doing buisness agian.
17 maggio 2019
Non scritta su invito
Rec'd quickly
17 maggio 2019
Non scritta su invito
The products are fine if you can get…
The products are fine if you can get the company to send you the part you asked for. I received the wrong part twice in a row. This review is for the ordering process and the accuracy of how the company responds to specific orders for parts. They suck at that.
15 maggio 2019
Non scritta su invito
Risposta di VaporNation
We greatly appreciate you reaching out to us!
We are very sorry for any inconvenience this may have caused you! We will certainly be looking into this with our executive team to make sure the correct items are being sent. We'll be reaching out to you by phone to discuss your experience.
Thank you for choosing VaporNation and have a great rest of your day!
Regards,
VaporNation Customer Service
great and fast delivery
15 maggio 2019
Non scritta su invito
Best prices and great products!!
15 maggio 2019
Non scritta su invito
Good deal on a "Mother's Day special"…
Good deal on a "Mother's Day special" but coupon code wouldn't work. Web site easy to navigate, My first purchase from VN so I'll need to see how shipping time goes.
15 maggio 2019
Non scritta su invito
charged card, no shipping, etc
charged card, but didn't ship product. can't find a phone number to call them. did a chat and requested cancellation and refund to my credit card. never will order from them again
14 maggio 2019
Non scritta su invito
Risposta di VaporNation
Thank you very much for reaching out to us!
We are very sorry for any inconvenience that may have been caused on our end! We are seeing that all of your orders were shipped out on time and that you called in for a separate inquiry. We are not seeing a chat or request for refund in our communication with you. We want to make sure you that you have received everything that you've been promised, so we'll be reaching out to you by phone as soon as possible!
Thank you for taking the time to review us! We greatly appreciate your feedback!
Regards,
VaporNation Customer Service
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