Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve been disappointed with some other companies, ordering and paying for items, then to be told they are not in stock , here you know straight away if they are out of stock and you can choose an alte... Leggi di più

Valutata 2 stelle su 5

I was sent none genuine parts . Coils burnt out with in the hour. Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evi... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Never had any problems for the last 3 years. Suddenly my order didn't arrive. Allegedly +1000 parcels were held by Royal Mail and have just been released. Still no arrival. Tracking doesn't exist a... Leggi di più

Valutata 5 stelle su 5

I’ve used vape korner a few times now after my friend recommended them to me and I’m glad she did. The vapes always arrive on time and if there’s any issues they get dealt with immediately it’s perfec... Leggi di più

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche
  2. Negozio di batterie
  3. Negozio di vaporizzatori

Scritti dall'azienda

Your premium vape store for Great Value E-Cigs, E-Liquid and Vape Accessories for your vaping needs. We're committed to our customers to ensure unparalleled customer service. We have a longstanding commitment to treat all customers the way we would like to be treated - with respect, support and kindness. Not just an online shop ! Vape Korner are not just an online shop, we have high-street stores & official distributors located around the UK where you can come and try our products. Please note: Due COVID -19 we are trying our best to ensure your order is processed as soon as possible. Please bear with us in difficult times as we fulfill your orders as there is postal delays.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(1926)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible customer service

I bought an Aspire Zelos 3 from them less than 6 weeks ago, it has a fault where the body is coming apart/coming unstuck. After sending a video showing fault and several emails they have told me they won’t do anything about it? Terrible customer service..

Edit: i haven’t damaged the product, there isn’t a mark on it! It’s faulty and should be repaired/replaced by seller

4 agosto 2023
Non scritta su invito
Logo di Vape Korner

Risposta di Vape Korner

I am sorry to hear that, as per details customer had damaged the product after being used for 6 weeks. How can we fix the damage on your part part?
Sincerely,

Valutata 2 stelle su 5

Coils

I was sent none genuine parts . Coils burnt out with in the hour.
Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evidence of my order to trust pilot.
Do your research spend wisely do not expect great customer service if anything goes wrong

1 agosto 2023
Non scritta su invito
Logo di Vape Korner

Risposta di Vape Korner

I am sorry that is very misleading and false accusation. Please share the details and our team will assist you for checking the authentication of the product.
Sincerely,

Valutata 1 stelle su 5

Faulty Products - terrible customer service

I order 5 vapes 3500 puffs two of them lasted 1 day and burnt out. Understandably they are from a supplier but as a company supplying the product they were no help.
I’d expected a replacement as I’m sure they can claim product back from their supplier.
Horrible customer service they advised well ‘I have consumed them anyway’ of course I have i wouldn’t have know they are faulty if I hadn’t used them.

In response to your reply in order to know that these were not working I had to use them. They have 3500 puffs and burnt out with in the first hour of use. So that’s a very pathetic reply and just shows customers what kind of service you offer. Well done for making yourselves look stupid

18 luglio 2023
Non scritta su invito
Logo di Vape Korner

Risposta di Vape Korner

I am sorry to hear that, as per details after consuming the product you would like it to be replaced? Please make reasonable claims.

Valutata 2 stelle su 5

4 days after paying my order is still…

4 days after paying my order is still 'processing' this is ridiculous. Nothing takes this long to process. Last time using this company.

11 luglio 2023
Non scritta su invito
Logo di Vape Korner

Risposta di Vape Korner

I am sorry I hope you might know that there is no shipping on week ends. For any query feel free to write to us.
Sincerely,

Valutata 5 stelle su 5

Excellent website and superb service

Hi, the website is easy to navigate even though there is a lot of merchandise. Delivery was excellent and in good time and most importantly the communication was very good. I will use you again - THANKS.

28 giugno 2023
Logo di Vape Korner

Risposta di Vape Korner

Thank you for kind review. We appreciate it your kind words. Hope to deal with you soon.
Regards,

Valutata 5 stelle su 5

These are grate and tasty vapes vim2…

These are grate and tasty vapes vim2 has to be the tastiest i have tried 4 of us think the same only problem i had was the delivery but was sent straight away by vape korner will deffo order again thank you

15 giugno 2023
Logo di Vape Korner

Risposta di Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Valutata 2 stelle su 5

Never had an issue with this company…

Never had an issue with this company until my recent purchase I made a order of the Crystal pro max disposable vapes as it said they were in stock I’ve waiting 2 days and they still hadn’t came so I contacted them and got told they were out of stock so I had to change the flavor which I didn’t mind and they said they’d change it to express delivery and a few days later I’ve received a text to say they’ll be delivered next week my order was made the start of this week. Think after they’ve came il shop elsewhere which I’m gutted about.

Update; now I’ve received a email saying
Vape Korner recently sent you a request to update your review.

You have 2 days to respond to their request.

Note that the business may choose to flag your review for further investigation if the issue isn’t resolved.
I have the correct place I used to order all the time and getting emails like this won’t change my review

9 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Always shop here…..repeat customer

Always shop here for my vape juice and coils. This time an error was made and I was sent the wrong item, they were very apologetic and able to correct it within a few days and sent the correct item.

24 maggio 2023
Logo di Vape Korner

Risposta di Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

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