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Vapekit Recensioni 119

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TrustScore 4.5 su 5

4,5

Negozio di vaporizzatori
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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Been buying from these guys for years, never ever had a problem with any of my orders. Always delivered on time (depending on what postage you pay). Amazing company

Valutata 1 stelle su 5

Placed an order on 26/03/2026, still not received on 07/04/2026 ! I’ve emailed twice and as yet zero response Poor show! Edit Took two weeks to get a generic email confirming refund but no d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been using Vapekit for a few years and their efficiency has always been excellent. I recently encountered a problem with their ordering system not working ( due to a website changeover ) and I... Leggi di più

Valutata 5 stelle su 5

Have been using this company for years & they were really kind recently in replacing a product so I wanted to shout from the rooftops in praising them & giving them justice for the service they provid... Leggi di più

Dettagli dell'azienda

  1. Negozio di vaporizzatori

Scritti dall'azienda

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

119 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 1 stelle su 5

Order not received

Placed an order on 26/03/2026, still not received on 07/04/2026 ! I’ve emailed twice and as yet zero response
Poor show!

Edit
Took two weeks to get a generic email confirming refund but no direct communication to the emails I sent or to apologise for the inconvenience. I still have to wait potentially a further 10 days to be refunded into my bank

26 marzo 2026
Non scritta su invito
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Risposta di Vapekit

Hi S

Thanks for taking the time to leave a review and I'm very sorry for the problems you've experienced with this order. I’m also sorry you’ve not had responses to your recent emails.

We’ve recently completed the migration of our website to a new e-commerce platform and this has caused issues with our stock management, and has also resulted in some incoming messages being incorrectly marked as spam, hence we didn’t see them.

In this case, the stock levels of this product were wrong so we couldn’t send your order the day you placed it. Normally, if this happens, we would send the order the next day when our new stock comes in and upgrade the shipping. Unfortunately the manufacturer has been out of stock of this flavour ever since.

We should have kept you updated about this but unfortunately we've been struggling to keep up.

So, we have already refunded your order in full, and the amount should be back in your account within the next 2 days.

By way of apology, when the product does come back into stock, we will send your order free of charge. I can’t guarantee when this will be, as we are at the mercy of the manufacturer, but as soon as the flavour comes in, we’ll ship it to you.

I can only apologise that this combination of factors has resulted in your having to wait so long but can assure you, as soon as 88vape have stock available we’ll get it to you.

Best regards,

Marc
Customer Support
Vapekit.co.uk

Valutata 1 stelle su 5

out of stock

Order was dispatched,then told it’s cancelled as they don’t have it,why list something but don’t have it in stock

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

If only all customer service was as good

I have been using Vapekit for a few years and their efficiency has always been excellent. I recently encountered a problem with their ordering system not working ( due to a website changeover ) and I rang up for help and immediately the situation was explained to me and I was promised a call back. The call back came within the hour and a very kind and friendly man further explained the problem and then put my order through over the phone. My order arrived the next day. There was a slight issue with billing, but this was resolved by Caroline and all is now well. All in all , very friendly, very helpful and very honest. Many other companies with far more resources could take a few tips from Vapekit.

3 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fast delivery

I order them and within 2 days post office delivers them. I prefer these e liquids to any other make and they are cheaper if You buy in bulk.

23 settembre 2025
Non scritta su invito

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