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Valutata 5 stelle su 5

Great selection of refills, and top quality customer service. Didn't have a chosen flavour in stock so they replaced it a better one, and it what a choice! They are not paying me for this however... Leggi di più

Valutata 5 stelle su 5

I always use vape Inc , the web site is very easy to manoeuvre around, I'm not tech savvy but it's so clear even I can use it successfully. Delivery is always prompt and never damaged, the price of th... Leggi di più

Valutata 4 stelle su 5

I’ve been using Vape Inc for a while now, and they consistently provide great service. The website is easy to navigate, even for someone like me who’s not tech-savvy, and the delivery is always fast a... Leggi di più

Valutata 5 stelle su 5

Honestly never had a problem with these guys, cheap as chips and flawless service. Was a bit sceptical at first but glad I made the decision to go with them, the referral discount and point system... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vaporizzatori
  2. Negozio di sigarette elettroniche

Scritti dall'azienda

Vapeinc.com is a UK based online retailer known for its high quality, guaranteed low prices and a great range of vape products for starters through to advanced users


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

441 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(441)

36 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 Star service from Vape Inc

5 Star service from Vape Inc. Good prices and quick delivery. Any queries
or problems dealt with promptly. Very highly recommended. Order with confidence.

22 gennaio 2021
Logo di Vape Inc

Risposta di Vape Inc

Hi Stuart,

Thank you for your kind review.

Many thanks

Valutata 5 stelle su 5

Fast & reliable

Fast & reliable. Trust Vape inc. For products.

18 gennaio 2021
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Risposta di Vape Inc

Hi Helen,

Thank you for your kind review.

Many thanks

Valutata 5 stelle su 5

Simply the best

These guys are amazing. Even through the Covid crisis they get your liquids through on time no hassles. Excellent products excellent value. I have been using vapeinc for a while now and wouldn't go anywhere else. If you've tried the rest then try the best. They won't disappoint. Spot on. Thanks guys.

13 gennaio 2021
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Risposta di Vape Inc

Hi Wallace,

Thank you for your kind review

Valutata 1 stelle su 5

V good customer service. Not so good product

1st item came in damaged. It was replaced promptly but the new item leaks everywhere even the mouth piece !!!! ( not sure if defective or just badly designed.

20 dicembre 2020
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Risposta di Vape Inc

Hi Raul,

Thank you for your review,
I am sorry to hear that the device was not up to standard. As you can apretiate we unfortunately dont have control over this. Its not an item we make ourselves and it is something we purchased from a supplier. We do however try to help all of our customers when things dont go to plan. If you contact me at Lee@vapeinc.com i will see what i can do to help resolve this.

Many thanks
Lee

Valutata 5 stelle su 5

I have been shopping here for years now…

I have been shopping here for years now and have absolutely no plans to change. Their prices are good and the customer service (on the occasions I have needed it) is quick, professional and friendly.

3 dicembre 2020
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Risposta di Vape Inc

Hi Toni,

Thank you for your kind review

Valutata 5 stelle su 5

Excellent prices and delivery times,my…

Excellent prices and delivery times,my recent order was not quite correct but my email was answered very very quickly and the cost of order refunded and new order sent out free of charge, I am very impressed with this company and have used them many years and this was the first time I have had to get in touch with them over an order

2 dicembre 2020
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Risposta di Vape Inc

Hi Pam,

Thank you for your kind review

Valutata 5 stelle su 5

First time buying from this company and…

First time buying from this company and it will not be the last time.

Great service, had to ring them to sort out the age restriction, spoke to Lee who sorted it out without issue and this was followed up with a email from Royal mail letting me know they have package and letting me know the date and time span it would be delivered,so I did'nt have to wait in all day!

The prices were decent if not amazing on some items and the discounts offered drops the price even further.

So I saved cash and saved time, what is there not to like!

2 dicembre 2020
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Risposta di Vape Inc

Hi Chay,

Thank you for your kind review

Valutata 5 stelle su 5

Brilliant service

Brilliant service
Excellent price
Good value

27 novembre 2020
Non scritta su invito
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Risposta di Vape Inc

Hi Yunus,

Thank you for your review. Could you please email info@vapeinc.com to confirm your email address.

Valutata 5 stelle su 5

So far so good

27 novembre 2020
Non scritta su invito
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Risposta di Vape Inc

Hi Kevin,

Thank you for your review. Could you please email info@vapeinc.com to confirm your email address.

Valutata 5 stelle su 5

Brilliant!!

Took advantage of 25% off deal so a real bargain!! Delivered very quickly - Brilliant Thanks!!

27 novembre 2020
Non scritta su invito
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Risposta di Vape Inc

Hi Ian,

Thank you for your review. Could you please email info@vapeinc.com to confirm your email address.

Valutata 5 stelle su 5

Excellent service

I always buy my juice from Vape Inc.Not only are they competitively priced,their service is second to none.Any problems are quickly sorted and the customer kept informed.Delivery is speedy and tracking information provided.What more could you ask?

27 novembre 2020
Non scritta su invito
Logo di Vape Inc

Risposta di Vape Inc

Hi Andrew,

Thank you for your review

Valutata 3 stelle su 5

Great value, poor website

It’s good value and there’s a great range but I can’t give a higher score because the website (both on mobile and desktop) is frustratingly poor. Clunky, hard to navigate and more often than not very slow. Such a shame because the products, price and delivery side of things is all great.

27 novembre 2020
Non scritta su invito
Logo di Vape Inc

Risposta di Vape Inc

Hi Kate,

Thank you for your review, we will look in to ways of improving the website speed and navigation to make the experience better.

Valutata 4 stelle su 5

Do not answer the phone or reply to email within 28 hours

I made an error on my order, and realised it immediately I paid, so I tried to find a phone number to call Vape.Inc to get them to change it, and there is no phone number on the web site. I found their phone number through PayPal and tried to call twice and was put to voice mail twice. It was frustrating, but I was contacted and explained it was a very busy day. I understand this as it was just after lock down announcement. The refund had already been processed, and the order for the correctly ordered item arrived promptly as usual. Very greatful for the assistance.

31 ottobre 2020
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Risposta di Vape Inc

Hi Michelle,
Thank you for your review. Please accept our apologies in this, Friday was busy and we was unable to answer all emails, we do not operate over the weekend so I have just seen your email now. Please check your inbox as our response should be with you. Many thanks

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