Good site helpful quick delivery bit more money than other sites had 0 nicotine refills but could do with more flavours will use again by won’t if I can get cheaper elsewhere 😁
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I placed my first order with this company and it arrived promptly. Unfortunately there was an issue with one of my vapes where it leaked (this does happen sometimes with the brand I use) anyway, I imm... Leggi di più
L'azienda ha risposto
Fast shipping and well packaged. Good pricing and quality pods. Very happy with the service from Vape House. Definitely recommend them for your vaping needs. I will be placing my 4th large order as... Leggi di più
L'azienda ha risposto
Used Vape House for a short while now. Always really fast delivery, even the standard option generally arrives within 1-2 days. Had the wrong flavour vape sent out to me accidentally so of course I em... Leggi di più
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About VapeHouseUK VapeHouseUK is a trusted and leading retailer in the UK’s vaping industry, committed to providing high quality vaping products and exceptional customer service. Whether you're new to vaping or a seasoned enthusiast, we offer a wide selection of premium e-liquids, vape kits, prefilled vapes, coils, and accessories from top brands at competitive prices. Founded with a passion for helping smokers find a better alternative, VapeHouseUK focuses on offering reliable, safe, and satisfying vaping experiences. Our team stays up to date with the latest industry trends and regulations to ensure our products meet high standards of quality and compliance. We pride ourselves on fast dispatch, secure packaging, and efficient delivery, with various shipping options to suit your needs. Our customer support team is always ready to assist with product advice, order queries, or troubleshooting. At VapeHouseUK, we don’t just sell products, we build lasting relationships with our customers. Whether you shop online or connect with us via social media, we aim to provide a smooth and enjoyable experience every time. Join thousands of satisfied customers and make VapeHouseUK your go-to destination for all things vape.
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Informazioni di contatto
128 City Road, EC1V2NX, London, Regno Unito
- support@vapehouseuk.com
- vapehouseuk.com
4,7
Eccellente
201 recensioni
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HQD Glow Air 70K Vape defect - Resolved with Exemplary customer service
I purchased a HQD Glow Air 70K Vape Kit from Vapehouse, complete with some refills. The package arrived promptly and safely.
The vape unfortunately about 2 days into use started leaking from one of the tanks. The design of this vape is a little unfortunate where any leak from the tank seals deposits the liquid onto the electrical contacts, and the air flow vent, causing the vape to cut out and splutter. This leak was persistent and I ended up bringing out one of my refill packs to avoid continuing to have e liquid leaking into the main body of the vape.
The new tank did not leak BUT the vape body is not, as it turns out, a sealed unit and liquid had gotten into the electronics killing the ability to charge the device.
I contacted Vapehouse to raise the defective vape, asking for a new vape so I could continue to use the refills. They were extremely polite and understanding, despite this not directly being their fault they agreed to send me out a replacement vape. Their customer service is impeccable and im extremely happy to provide them with a 5 star review, and I do not consider a faulty tank seal as a reflection on Vapehouse, rather a simple manufacturer's defect which looking at online reviews about the HQD 70k is not too common.
25 ottobre 2025
Non scritta su invito
Risposta di Vapehouseuk
Hi Alex,
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that your order arrived promptly and safely, but we’re sorry you experienced issues with the HQD Glow Air 70K kit.
As you mentioned, this appears to have been a manufacturer defect, and we appreciate your understanding regarding that. We’re glad our team could assist quickly and arrange a replacement so you could continue using your refills without further inconvenience.
Thank you again for the 5-star review and for recognising our customer service. We’re always here to help if you need anything in the future.
The VapehouseUK Team
My opinion
Been ordering from here for almost 3 years and have only ever received 2 incorrect items. The shipping is quick and the selection is amazing
31 ottobre 2025
Risposta di Vapehouseuk
Hi Alfie,
Thank you for being a loyal customer for almost three years. We really appreciate your continued support.
We're pleased to hear you're happy with our quick shipping and wide product selection.
Thank you again,
The VapehouseUK Team
Excellent service and choice
1 novembre 2025
Non scritta su invito
Thought I would give them ago
Thought I would give them ago , n now only buy from here , got everything I want n more, very happy n cheap too, delivery quick. Would recommend to anyone n I have .. o I finally gave up the fags after 35 years lol
1 settembre 2025
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Placed a order all items received the…
Placed a order all items received the next day. Tracking provided too.
Great service
24 ottobre 2025
Non scritta su invito
Fast delivery and very happy with the…
Fast delivery and very happy with the product I bought. Will definitely be buying again, trusted company that delivers quality products.
27 ottobre 2025
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excellent service good value for money…
excellent service good value for money fast delivery.
23 ottobre 2025
Non scritta su invito
I was working away from home and had…
I was working away from home and had products delivered to the job next day. Superb service.
22 ottobre 2025
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Always super quick delivery
Always super quick delivery, great products. Will continue to use Vapehouse.
18 ottobre 2025
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Excellent service delievery was super…
Excellent service delievery was super quick will be ordering again thank you
13 ottobre 2025
Non scritta su invito
2nd review
2nd review. Delivery was fast, next day. Products are really good. Customer service is on the ball but really need to tag the customers that have already made a very good review on trust pilot and not ask for another review.
3 ottobre 2025
Recommend
Second order iv made and again great price and fast delivery recommended vapehouseuk highly
2 ottobre 2025
Fast delivery
Ordered and the delivery literally came the next day with everything I ordered in tact. I was annoyed about it not having free delivery even if you spend a bit, but I must say the fast delivery and no mistake with my order did just overtake that.
Thanks and will definitely be ordering again 👍🏼
9 ottobre 2025
Non scritta su invito
Excellent delivery service
Excellent delivery service, received the product very quickly. Also excellent product and very good customer service. Will definitely buy again
1 ottobre 2025
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Excellent price and fast delivery I…
Excellent price and fast delivery I will be using the site again my family have used the site since I told them about very good site
19 settembre 2025
Non scritta su invito
Quick and fast delivery with great…
Quick and fast delivery with great offers
12 settembre 2025
Non scritta su invito
Risposta di Vapehouseuk
Hi Mariam,
Thank you for your lovely feedback! We’re so pleased you’re happy with our quick delivery and great offers. Your support means a lot, and we look forward to your next order.
VapehouseUK Team
Website is easy to find what your…
Website is easy to find what your looking for. Delivery is quick
2 settembre 2025
Risposta di Vapehouseuk
Hi Asad,
Thank you for your kind words! We’re glad you found the website easy to use and that your order arrived quickly. We really appreciate your support and look forward to serving you again.
Vapehouseuk Team
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