Vape 360 Uk Recensioni 

323
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I placed an order 12/07/26 and unfortunately part of my order was out of stock so they contacted me and offered a different product in its place and i made a suggest different product and Two days it... Leggi di più

Valutata 4 stelle su 5

Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... Leggi di più

Valutata 5 stelle su 5

Used this family run company for quite awhile now. Recently had an issue with an order placed (possibly fault on RoyalMails side) so reordered and the same thing happened again. Contacted Vape360 and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Best and most reliable vape supplier I've used. Been a regular customer for nearly 2 years since swapping ciggys for vape. And in all orders have been trouble free, quick delivery and free deliv... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vaporizzatori

Scritti dall'azienda

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 53% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(323)

141 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I was sent wrong items

I was sent wrong items
I tried contacting the company by email and through message on their website. Haven’t gotten a single reply back. Suffice to say I won’t be ordering from them again

22 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Have used a different company for a…

Have used a different company for a couple of years but through no fault of their own the Chinese have altered the taste of the Prefilled tobacco cartridges so had been looking for another company who had the ones I normally have found this company have had no problems would recommend

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fast, Convenient & Excellent Customer Service

I recently used the Click & Collect service from 360 Vape UK and had a really smooth experience. The ordering process was quick and simple, and my order was ready for collection exactly when promised. The staff were friendly, professional, and made the pickup process fast and hassle-free.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very reliable and quick service.

Very reliable and quick service.

12 aprile 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the brilliant review! Getting your orders to you quickly and without any fuss is exactly what we aim for, so it's great to hear we hit the mark for you.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you need us.

Regards,
Team Vape 360

Valutata 5 stelle su 5

Vape 360 Uk is my go to online Vape Store

Vape 360 Uk is my go to online Vape Store. Fast, free delivery & competitive prices.

12 aprile 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for making us your go-to vape store! That really is the best compliment we could ask for.

We work hard behind the scenes to keep our prices competitive and make sure your orders get to your door as quickly as possible, so it’s brilliant to hear that the fast, free delivery is hitting the mark for you.

Thanks again for your continued support. We look forward to sorting out your next order whenever you're ready!

Regards,
Team Vape 360

Valutata 5 stelle su 5

Great products great service many thanks

Great products great service many thanks

11 aprile 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the fantastic review! We're really glad to hear you're happy with both the products and the service. It always makes our day to hear from a satisfied customer.

Thanks again for shopping with us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Valutata 1 stelle su 5

I would normally leave a 5 star for…

I would normally leave a 5 star for vape 360. But until they stop using Evri for delivery's they will only get 1 star.
They was much better when they used Royal Mail.

25 marzo 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for saying you'd normally give us 5 stars – that really means a lot to the team. I just wanted to reply personally to clear up what's going on with the deliveries.

We actually still use Royal Mail as much as we possibly can! The tricky part is that Royal Mail has very strict rules on certain vape products, parcel sizes, and specific postcodes. When an order goes over their limits, our system has to automatically swap to another courier like Evri, DPD, DHL, or Parcelforce. It isn't a choice we make to cut corners; it’s simply the only way we can get those specific items to your door.

We really don't want to lose a loyal customer over a courier issue.

Please drop us an email at contact@vape360.co.uk or give us a ring on 0161 564 9336. We’d love to take a look at your account and see if we can help tailor your future baskets to keep them within Royal Mail's guidelines.

Regards,
Team Vape 360

Valutata 5 stelle su 5

Great price

Great price. Prompt service. Excellent customer service

3 aprile 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for taking the time to leave this wonderful review!

We work really hard to keep our prices competitive and get orders out the door quickly, so it's brilliant to hear that you're happy with the service.

It's also great to know our customer service team looked after you well – we'll be sure to pass your kind words on to them.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Valutata 5 stelle su 5

Very prompt delivery excellent Service

Very prompt delivery excellent Service

One item was out of stock, but was emailed and refunded for item before good were despatched.
Superb communication throughout

Will definitely use again!

20 marzo 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the lovely review! We're really sorry that one of your items was out of stock this time around. While we always try our best to keep everything fully stocked, whenever there is a hiccup, we make sure to keep you in the loop and get your refund sorted straight away before dispatch.

It's brilliant to hear you appreciated the communication and the prompt delivery of the rest of your items.

Thanks again for your understanding and for saying you'll use us again. We look forward to sorting out your next order!

Regards,
Team Vape 360

Valutata 5 stelle su 5

Easy to order with fast delivery

Easy to order with fast delivery. The best online vape shop I've used!

20 marzo 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the massive compliment! Hearing that we're the best online vape shop you've used really makes our day.

We're thrilled that you found ordering easy and that your delivery arrived quickly.

Thanks again for choosing us, and we look forward to sorting out your next order!

Regards,
Team Vape 360

Valutata 5 stelle su 5

Have ordered with this company…

Have ordered with this company before,excellent range of vape products and flavours,delivering good products and very quick delivery.

27 febbraio 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for coming back to us and leaving such a lovely review! We’re thrilled to hear you're enjoying our wide range of products and flavours.

Getting high-quality items to your door quickly is exactly what we aim for, so it's brilliant to know we're hitting the mark for you.

Thanks again for your continued support!

Regards,
Team Vape 360

Valutata 5 stelle su 5

Lots of choice available at great…

Lots of choice available at great prices.
Can get perfered delivery options.
Added bonus of gaining points when you buy items.

3 marzo 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks for leaving such a wonderful review! We love giving our customers plenty of options without breaking the bank, so it's brilliant that you're enjoying the wide selection and prices.

It’s also great to hear that our flexible delivery choices and loyalty points are a hit with you—those reward points definitely add up quickly!

We really appreciate your support and can't wait to welcome you back for your next top-up.

Regards,
Team Vape 360

Valutata 5 stelle su 5

I order frequently from Vape360

I order frequently from Vape360. Highly recommend, The items always arrive fast and well packed. The prices are hard to compete with.

4 marzo 2026
Non scritta su invito
Logo di Vape 360 Uk

Risposta di Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thank you for the high recommendation and for being such a regular shopper with us! We put a lot of care into making sure your parcels are securely packed and dispatched on time, so it's fantastic to hear you're consistently happy with the deliveries.

It's also great to know our pricing is hitting the right spot for you.

We genuinely value your loyalty and look forward to packing your next order whenever you're ready.

Regards,
Team Vape 360

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