UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a... Leggi di più
Super fast shipping. Great communication. Build quality is even better than expected, going to work perfectly on my 15’6” Gheenoe Classic. I spent a lot of time deciding on a jack plate and even live... Leggi di più
Very happy with the jack plate. I was looking for a very minimal setback but need the adjustability for my jet outboard. I can raise it up when I am running a very shallow rocky bottom river or lower... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
Informazioni di contatto
1266 Ardmore Hwy, 38488, Taft, TN, Stati Uniti
- 9314256820
- sales@vancemfg.com
- vancemfg.com
4,5
Eccellente
165 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Got my 4” fixed setback plates and they…
Got my 4” fixed setback plates and they looked used. Had scratches and scraps. But they got here fast
8 gennaio 2024
Risposta di Vance Manufacturing
Hello Mr. Simpson, thank you for your feedback. We haven't received any message from you to remedy any issues. We are here if you want us to help you!
- Vance Manufacturing Team
The website was easy to navigate....
The website was easy to navigate with well defined descriptions of the products. The shipping was super fast as well.
19 dicembre 2023
Great experience
Easy ordering, fast shipping, great product. What more could you ask for??
30 novembre 2023
Awesome customer service
Awesome customer service. Ed was great to talk to and extremely helpful
10 novembre 2023
Great products, US made!
Great products, great people, great company. Support US jobs and get a top notch product and support system.
13 novembre 2023
Great shipping everything was there…
Great shipping everything was there that needed to be
6 ottobre 2023
A couple things were frustrating
A couple things were frustrating, my jack plate was shipped out with missing parts, no installation instructions, and the shipped email notification was misleading. The email states " (#8290) was shipped via UPS, UPS® Ground on 9/12/2023". The only thing that occurred on that day was a shipping label was created and and for some reason it wasn't actually picked up until "SEPTEMBER 13 - 3:56 PM". Additionally the product was sold as an 5" setback, but doesn't give any indication that by selecting a 2 or 3 inch clamping board thickness this increases the setback. Pucks or a different option would be much better suited vs adding more heavy starboard and additional setback unless a customer needed that.
12 settembre 2023
Risposta di Vance Manufacturing
Hi Paul, thank you for your feedback, this will help us to better serve customers!
2” jackplate
Ordered a 2” jackplate. Fine piece of craftsmanship. Customer Service (Ed and Laura) is top shelf. I’m 100% satisfied.
11 settembre 2023
Excellent customer service
Excellent customer service , ordering was a breeze and the product is perfect
28 agosto 2023
3rd purchase. Still very happy.
Fast and reasonably priced freight to Australia and you provide the tracking numbers.
Decent price. Very good quality.
This is the 3rd mini jack plate I've purchased from you guys. Been very happy each time.
6 settembre 2023
Great technical help
I called to ask questions about certain product they have, if it will work, texted pictures with their technical rep and he sent picture with more exact dimensions. I ordered and installed product and it works great.
The shipping was fast.
28 agosto 2023
great products
my second Jack plate from Vance and would highly recommend their products to anyone. Great and fast service.
15 agosto 2023
Nice Jack Plate for Under 40hp
Item was in stock, quick shipping. Nice jack plate for a small, hand tiller motor. Exactly what I was looking for
7 agosto 2023
Risposta di Vance Manufacturing
Hi Marcus, we haven't been contacted by you about any issues or problems to resolve. We are here, give us a call or shoot us an email.
Edward Vance
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.