Really impressed with Vanways! The whole process of getting my new van was super smooth and easy, thanks to the brilliant team. Special thanks to Simon, Alexandra, and Tyler for all their hard work... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Needed a van and fast...Vanaways sorted it from initial enquiry with Rob Upjohn to delivery with great communication along the way. Extremely efficient and great to deal with. Sophie contacted me imme... Leggi di più
L'azienda ha risposto
Third vehicle that we have purchased from Vanaways and this was again a very smooth and easy transaction from start to finish. The sales team were great at sourcing the vehicle, the admin and after s... Leggi di più
L'azienda ha risposto
Had a really good experience with this company. Usually it’s all positive until you sign the paper work and it then becomes very painful. Not here, great sales team. The passed to Tyler Flage is custo... Leggi di più
L'azienda ha risposto
4,7
Eccellente
279 recensioni
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Joe was fantastic
1 luglio 2025
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Risposta di Vanaways
Thank you for your review.
We are pleased you had a fantastic experience.
Safe Journeys
Stacey
After Sales Manager
Vanaways were a pleasure to deal with
Vanaways were a pleasure to deal with - of all the companies we contacted they listened to our requirements and were responsive as our needs evolved. Handover from sales to the delivery coordination process was smooth and Lillie-Mae Northover did a great job of keeping us informed and sorting out a couple of minor issues (caused by the dealer).
25 giugno 2025
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Risposta di Vanaways
Hi Jamie
Thank you for your amazing review.
We will pass your comments onto Lillie-Mae, we are really pleased the process was smooth and you were kept updated.
Safe Journeys
Stacey
After Sales Manager
So easy to deal with and very helpful
My van recently starting costing me a lot of money so I decided I wanted to get a new van that gives me the piece of mind of having a warranty. I stumbled across Vanaways online and after contacting a couple of similar companies, they were the ones who offered the best offers and quickest deliveries.
Simon and Lillie-Mae were both very helpful and quick to respond to any of my enquiries.
Id highly recommend vanaways
25 giugno 2025
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Risposta di Vanaways
Thank you for your lovely comments for Simon & Lillie-Mae.
Vanaways are always here from finding your perfect van and then continuing to answer any questions you have.
Stacey
After Sales Manager
The sales man soused us an ideal van…
The sales man sourced us an ideal van for our companies needs. The quote was excellent. Vanaways admin was very smooth easy to navigate and the van was delivered direct to us on time
16 giugno 2025
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Risposta di Vanaways
We’re really glad the process was easy and straightforward for you — that’s what we aim for! Appreciate you choosing Vanaways!
Stacey
After Sales Manager
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent Service – Highly Recommended!
Lillie Mae was an absolute pleasure to deal with from start to finish. She was honest, helpful, and made the whole process of buying the van smooth and stress-free. Communication was spot on, and everything was exactly as described. Couldn’t be happier with the purchase – highly recommend her to anyone looking to buy a vehicle. Thanks again, Lillie!
25 giugno 2025
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Risposta di Vanaways
Thank you for your amazing review.
Vanways try and make every van purchase a smooth and easy process.
We will pass your lovely comments on to Lillie-May.
Safe Journeys
Stacey
After Sales Manager
A fabulous team!
After I placed the order with the sales team, this was passed to Lillie-May to manage the next team to manage the admin through to delivery. My contact was Lillie-May; she has done a fabulous job for me, getting a delivery date secured sooner than expected but also keeping me fully informed during the process. In addition, Lillie-Mae followed up with me on the day of delivery and afterwards to ensure we were happy and every went smoothly. An asset to Vanaways!
24 giugno 2025
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Risposta di Vanaways
Thanks so much for the lovely review! We're really glad to hear Lillie-May looked after you so well — she’s brilliant at what she does.
Getting your delivery sorted sooner than expected and keeping you in the loop is exactly the kind of service we aim for. We’ll be sure to pass on your kind words to Lille-May. Thanks again for choosing Vanaways!
Great service from Lille-Mae and team…
Great service from Lille-Mae and team from Vanaways. Been dealing with Simon Lewis for a long time. Would recommend.
16 giugno 2025
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Risposta di Vanaways
Thank you for your lovely comments, we will pass these onto Lille-Mae and Simon.
Kindest Regards
Stacey
After Sales Manager
The communication was excellent
The communication was excellent, they kept us informed of delivery all the way through the process and the vehicle arrive pretty much exactly on time.
23 giugno 2025
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Risposta di Vanaways
Thank you for your 5-star review.
We are pleased you received excellent communication and your vehicle has arrived.
Safe Journeys
Stacey
After Sales Manager
From start to finish I can honestly say…
From start to finish I can honestly say All staff have been amazing
But the one that stands out is Lillie-Mae , even though there was challenging moments due to the finest company she went above and beyond to resolve all issues and kept me up to speed at every moment.
She is a credit to the organisation and found her very pleasant so Thankyou Lillie .
17 giugno 2025
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Risposta di Vanaways
What an amazing review, thank you Daniel.
We will pass on your lovely comments onto Lillie-Mae.
Many Thanks
Stacey
After Sales Manager
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish helping me get my minibus! Will definitely be using them again in the future!
16 giugno 2025
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Risposta di Vanaways
Thank you for your 5 star feedback.
We are pleased you were happy with our brilliant service.
Always here for you in the future.
Stacey
After Sales Manager
good service
7 giugno 2025
Risposta di Vanaways
Thank you, Ricky for your 5-star review.
Safe Journeys
Stacey
After Sales Manager
Risposta di Vanaways
Thank you for your 5-star feedback.
Safe Journeys
Stacey
After Sales Manager
Initially it seemed ok. BUT THEM
Initially it seemed ok. Then once finance was approved and transferred was constantly giving the wrong information lost 2 days work then van turned up scratched with loose panel and the engine management light on.
I was compensated begrudgingly
29 maggio 2025
Risposta di Vanaways
Thank you for your feedback.
We are sorry your van arrived with some issues, we have fed this back to our suppliers, to ensure improvements are made moving forward.
Following your conversation with Holly, we are pleased we have come to a resolution for you.
If you require any further assistance, please contact us at customercare@vanaways.co.uk.
Stacey
After Sales Manager
Excellent service from start to finish
Excellent service from start to finish, both Adam Childe & Aimee Glover were extremely helpful, ensuring i got the right van for me and that it arrived on schedule.
31 maggio 2025
Risposta di Vanaways
Thank you for your feedback.
We will pass your positive comments onto Adam & Aimee, and we are pleased we were able to find you the right van for your needs.
Safe Journeys
Stacey
After Sales Manager
Salesperson promises delivery gets your…
Salesperson promises delivery gets your money then vans don’t arrive as promised always same excuses
30 maggio 2025
Risposta di Vanaways
Good Afternoon, Debbie
Thank you for your feedback.
We are sorry there has been a short delay in the delivery of your vehicle, we always aim to arrange delivery as quickly as we can. However, sometimes vehicles can be delayed due to our suppliers.
Our admin team have contacted you today to provide you with a delivery date.
Please contact us at customercare@vanasway.co.uk if you have any questions.
Best Regards
Stacey
After Sales Manager
The efficency and effectiveness of the service we received
Very positive experience from start to finish. A very professional business I would highly recommend
29 maggio 2025
Risposta di Vanaways
Thank you for your feedback and we are pleased you had a positive experience with Vanaways.
We would love for you to recommended us.
Safe Journeys
Stacey
After Sales Manager
Delivered on time with no issues,
1 giugno 2025
Risposta di Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Knowledgeable and Thoughtfull
Excellent advise and help from Nick Alexander, kept me right throughout the full sale and involved the correct partners and staff to get it closed out on time, Ellie made sure all dates suited me. Great company to deal with
29 maggio 2025
Risposta di Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
Risposta di Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
I had great experience buying my new…
I had great experience buying my new van, Lillie-Mae was incredibly helpful and knowledgeable, making the entire process smooth. They were also fair with the part exchange. I would definitely recommend them and will use them in the future. Thank you for the great customer service
Tenzing.
23 maggio 2025
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Risposta di Vanaways
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Vanaways. Customer satisfaction is at the heart of what we do, and it's wonderful to know we hit the mark for you.
If you ever need anything else, feel free to reach out—we’re always here to help. Enjoy your journeys, and we look forward to serving you again in the future!
Best regards,
The Vanaways Team
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