Banner for ValueLights

ValueLights Recensioni 473

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Signed up for newsletter, get a free delivery email Sunday, order on the Tuesday and code doesn’t work. Emailed and advised code ran out yesterday when I was trying to order? Customer lost at fi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased 2 x Traditional table lamps for my bedside cabinets. Extremely pleased with the lamps, they arrived quickly and were very well packaged. The lamp met my expectations, a lovely heavy base... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The floor lamp I ordered was very well packaged and was delivered the next day for no extra cost - amazing! The lamp was in the sale and was a very good price. The lamp itself is lovely and sturdy - s... Leggi di più

Valutata 5 stelle su 5

I bought a pair of ceramic based lamps with white shades from value lights. They are absolutely beautiful, great quality and such great value. One of the shades was slightly damaged but within 72hrs I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione

Scritti dall'azienda

At ValueLights, we’re on a mission: to be the go-to people for lighting. We offer an unbeatable range at unbeatable value and we always aim to spark a little brilliance by helping you transform a house into a home. Discover our full range of quality lighting products for the garden and every room in the home.


Informazioni di contatto

Promotion box for ValueLights

Spring Sale

Our Spring Sale is glowing with the brightest deals - up to 50% off!

4,5

Eccellente

TrustScore 4.5 su 5

473 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent lights

Excellent lights, great price pleasure to do business with

2 aprile 2026
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

Great service

Ordered my lamp shades on Sunday afternoon and they arrived on Monday afternoon. Great service lovely lamp shades

13 aprile 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 1 stelle su 5

Dodgy discount codes

Signed up for newsletter, get a free delivery email Sunday, order on the Tuesday and code doesn’t work. Emailed and advised code ran out yesterday when I was trying to order? Customer lost at first attempt, no goodwill to offer the free delivery!

A quick search and the lamp is cheaper elsewhere with FREE delivery!!

Customer retention not high on their priority clearly, glad I avoided now!!!

8 aprile 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for taking the time to leave us a review. We are sorry that you encountered a problem at checkout with your discount code. We have reached out to you directly to look into this and hope to hear back from you soon.

Kind Regards
ValueLights

Valutata 5 stelle su 5

My experience with ValueLight Company…

My experience with ValueLight Company was indeed great👍despite being their first customer. I bought an Energy Saving Spiral🌀Fluorescent Light💡Bulb from them and after it was delivered I put it in my two pin socket and immediately I heard a loud bang/spark with a tiny smoke 💨 coming out at the burnt end of the bulb and in my mind I was like there goes my new bulb lol while being seriously disappointed!!. So I was like let me inform them and see if another can be sent to me or rather I just request for my refund. My thinking 🤔 was that they might not want to send another so they would highly likely prefer giving me a refund by which I was so wrong coz they indeed apologised more-so sent another which was quite impressive to me because it tells they value and take their customers issues or problems seriously and they are willing to go above and beyond to rectify whatever issues at hand!..On this note I would like 👍 to say a very Big Thanks to you all and especially to your staff Andrew that responded to me as regards the issue!..And to as well Lily subsequently!..Do appreciate you all. You guys are the best!!!. Henceforth, I am your devoid and loyal customer in anything related to electronics or any other aspects of business you guys deals and engage in online on EBay..Once again thanks guys I am deeply grateful!.God bless!..Wishing you guys Happy Easter 🐣 Monday!.

29 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

I purchased 2 x Traditional table lamps…

I purchased 2 x Traditional table lamps for my bedside cabinets. Extremely pleased with the lamps, they arrived quickly and were very well packaged. The lamp met my expectations, a lovely heavy base so if you do knock them they don’t fall over, the shade was beautiful.
I will definitely come back to value lights in the future.

1 aprile 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 1 stelle su 5

Would not recommend

Would not recommend. They have taken my money but I received not confirmation, so I emailed to ask what was happening but I'm still waiting and £423 out of pocket.

28 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for taking the time to leave us a review, please be assured that we have not forgotten about you, this is being looked at. It would appear that your payment did not go through, and this is why you didnt receive any order confirmation. We are still looking into this with our Accounts Team and will respond again directly to you shortly.

Kind Regards
ValueLights

Valutata 5 stelle su 5

Courier issue promptly resolved

Was an issue with the courier which was resolved promptly by Callum. Communication was quick and easy with super fast responses.

30 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 1 stelle su 5

Please do not ever buy from this shop

Please do not ever buy from this shop. I bought a lamp and it was damaged. I asked for a refund and used their link to send the parcel back. They're not issuing refund on the basis that the parcel hasn't reached them. How am I liable for this when I used their provided label and handed it over to evri. This business is a scam kindly avoid.

18 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for taking the time to leave us a review, we again are sorry for the delay with your refund, we were not refusing the refund, we were trying to establish your returns tracking numbers because the return has not yet made its way back to us. We have reached out to you directly about this further because there is now an issue with your account and your payment provider that we need your help with.

Kind Regards
ValueLights

Valutata 5 stelle su 5

Great Shopping Experience

No sooner had I placed.my order, it arrived. Great turnaround time and the lights were brilliant and just what I needed. So all in all a great shopping experience and I'll return when I want something else.

18 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

Very good customer service

Lamp shade got lost i transit, easy communication to get another sent out. Top service. Quality product

21 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

I bought a pair of lamps . They are absolutely beautiful.

I bought a pair of ceramic based lamps with white shades from value lights. They are absolutely beautiful, great quality and such great value. One of the shades was slightly damaged but within 72hrs I was sent a replacement . The customer service is fantastic. I would highly recommend this company. Excellent service.

12 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

Customer service is absolutely…

Customer service is absolutely brilliant..I bought a bubble lamp before Christmas and it’s broken and I’ve been offered a new one which I appreciate so much..highly recommend

16 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

All around great experience.

Bought a tall black floor lamp from Value Lights recently and am very impressed all around. They offer a first order discount which I didn't qualify for because the lamp was on sale and so cheap it didn't meet the threshold. Communication with their customer service was excellent, and delivery was exceptionally fast and reasonably priced. Will be shopping with them again.

13 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

Value Lights Are Awesome

First time order with this company for an arc floor lamp. Quick delivery and high quality stylish product. Highly recommend Value Lights

12 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 5 stelle su 5

5 Star service from Valuelights

Ordered 2 lights from Valuelights, but only one arrived, I emailed them and they were quick to reply and confirmed that it was their mistake. They sent out another one immediately and I received it the next day. Exceptional service and I won't hesitate to purchase from Valuelights in the future

12 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Valutata 1 stelle su 5

Late delivery and poor (none) communication

I ordered a lamp via Amazon on an Amazon Prime delivery and the product failed to arrive and what disappointed me most is the complete lack of communication from both the Seller and the Courier Company EVRI. I am still none the wiser 2 days after delivery, despite chasing and asking for an update. ValueLights have advised it could (!) take up to 48 hours to get a response from EVRI regarding the delay. Not good enough these days. Beware of this company

10 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for taking the time to leave us a review, we are sorry for the slight delay in Evri getting this parcel to you. Please be assured that we did not forget about you as we were investigating this directly with Evri as to why there was a delay. We have now been advised by Evri that they delivered your parcel today (10/3/26) at 1.52pm which was one day later than planned.

If we can assist you further with any other issue then please do not hesitate to contact us and we will be happy to help you further.

Kind Regards
ValueLights

Valutata 5 stelle su 5

Faulty smart plug

Had a smart plug that went faulty and the company were friendly and efficient in the process of a refund. Would use them again without hesitation

10 marzo 2026
Non scritta su invito
Logo di ValueLights

Risposta di ValueLights

Thank you for your great feedback, we really appreciate you taking the time to write this review.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più