Most of my clients were not able to withdraw their profits. And before the capital was returned, it took almost a month. They were accused of various illegal trades. I have a client who had been tradi... Leggi di più
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⚠️ Wichtiger Hinweis zu VAHA ⚠️ Ich möchte meine Erfahrung teilen, damit andere gewarnt sind: Ich habe mein VAHA-Abo fristgerecht gekündigt (monatlich kündbar). Trotzdem wur... Leggi di più
Ich versuche seit Tagen jemand von Vaha zu erreichen und habe es über alle möglichen Kanäle versucht, App, Mail, Kontaktformular, Insta und immer DE, UK, Global. Ich werde einfach ignoriert weil ich m... Leggi di più
This is brilliant however the support is non-existent I've used the app support chat, facebook messenger, emailed both UK and German support addresses and also a Bioniq contact I was given...... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Helmholtzstrasse 23 GSG Hof, 10587, Berlin, Germania
- contact@vaha.com
- vaha.com
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Hände weg!
Ursprünglich war ich mal ein großer Fan des Produktes. Mittlerweile wurde VAHA in das Unternehmen Bioniq eingegliedert.
Seitdem finde ich das mittlerweile vorhandene Angebot lange nicht mehr so attraktiv und umfassend wie es früher einmal war:
Viele der ursprünglichen guten Trainer sind nicht mehr da, alle neuen Yoga-Kurse nur noch auf Englisch, Service zwar freundlich aber langsam in der Reaktion, erzählen immer wieder dieselben Geschichten ohne wirklich ein Problem anzugehen, es gibt keine Servicenummer etc. Kurz: Wenn das Produkt eine Macke hat oder gar defekt ist hilft einem keiner!
Sehr schade denn früher war ich ein großer Fan von VAHA und habe das Produkt oft weiterempfohlen! Heute sage ich: HÄNDE WEG. Das Preis-Leistungsverhältnis stimmt rein gar nicht mehr.
Leider keine seriösen Zahlungsmethoden.
Leider keine seriösen Zahlungsmethoden.
Mein Bekannter konnte damals finanzieren ohne Klarna dreck oder Anzahlung - jetzt hat sich das geändert.
Ein völlig überteuerter Spiegel wo man ZUSÄTZLICH Geld investieren darf in eine Mitgliedschaft. 👎🏻👎🏻👎🏻
I actually love my Vaha :-)
I actually love my Vaha, it went through couple of months of changing ownership with some teething problems, but for me it does exactly what I wanted.
The mirror is amazing, like having giant iPhone in front of you and is touch screen. I don't enjoy going to the gym and now I can work out exactly when I want night or day. No travel time or need to change / get ready. I can roll out of bed and do a class 2 minutes later. Also you can work out with every type of weather; which for UK is definitely a bonus.
It is also perfect for people with young children as you can work out at home without having to get childcare. They also do kids and family classes.
Every week lots of new classes are uploaded and you can choose from hiit, weights, yoga, pilates etc etc with a variety of trainers and lengths. You can track your progress and they do several programmes to build up and increase your fitness. It also tracks your heart rate etc with a simple monitor that I actually got included with my membership.
If I ever have any issues; Vaha has replied instantly and been very helpful and also open to suggestions about new classes etc.
Please don't look at just the recent negative feedback as I use this every day and it is definitely making me fitter and I get to try out a lot of classes i wouldn't normally do. For me it is cheaper than a gym membership and a lot more enjoyable.
They have also started a rolling monthly membership after the first year, or you can take a break if away for a long time etc. if you choose to stop after initial contract; you will have access to basic classes on the mirror and they have various social media apps linked too so can access youtube / spotify etc. Enjoy!
Der größte Betrugsverein
Der größte Betrugsverein. Vorsicht vor dem Kauf. Sobald er defekt ist, ist keiner zu erreichen um ihn zu reparieren oder darum sich zu kümmern. Man ist auf sich gestellt. Leider geht es zum Anwalt.
Absolutely terrible experience
Absolutely terrible experience. I have been waiting over 2 weeks for their delivery company to collect my return (they sent me the incorrect sized mirror). I have spoken via their live chat numerous times over this period. I either do not receive a response or receive an unhelpful response. I like to believe that I’m a patient and nice person, however this service I have been receiving is really testing me.
I have tried calling their support number, however it directs me to the live chat I have been using. I am now having to waste my time cold emailing random members of the Vaha team and posting on Trustpilot to try and resolve this. The company holds £1000 of my money, which I currently do not know when, or even if, it will be returned.
Do not buy this useless giant sized…
Do not buy this useless giant sized piece of EXCREMENT!! Especially if you are UK based. Absolute rip off and waste of money. They wont even refund you if the item is faulty.
If I could take them to court i would.
Tolle Möglichkeit zuhause Sport zu…
Tolle Möglichkeit zuhause Sport zu machen mit super Trainern und einem großen Angebot an verschiedensten Sportmöglichkeiten.
So gibt es keine Ausreden mehr!
Prepare to be disappointed in the VAHA
After a lot of research and hoping that The Mirror would come to the UK I decided in April 2021 that I couldn't wait any longer so it was time to buy into the VAHA instead and I purchased a VAHA X. I was looking forward to live classes in a range of different formats that I could do from home so stumped up the £1950 for the VAHA and £39 a month subscription.
It started out ok, there were some teething problems with their 'white gloved' delivery service which was anything but. But once those issues were ironed out it seemed ok. The live classes were tricky as they were at times when I was working so I couldn't get to do them, but as the company was so new, and just getting started, I thought it was ok to wait it out and see how things progressed. It could only get better right? WRONG. It has not gotten any better, it is worse. All I have seen is less and less live classes and less and less pre-recorded classes. The offering never changed, all the ads I saw for boxercise and other interesting exercise classes never came to fruition. I have realised that I have made a mistake buying into this product, certainly now I know they have been 'bought' buy another company called Bioniq who sell nutrition pills. They are not interested in the UK users and only seem to be aimed at other markets. I have cancelled my subscription and now have a very expensive full length mirror that does nothing but require dusting. Think long and hard before you buy this useless VAHA. I wish I had.
Great product
The ease of installation, the content and the level of effort offered by Vaha have had overall very positive influence on my daily routine. I have been training daily and find that the diversity of trainers and courses is just right for me.

Risposta di VAHA
Great experience for myself and my…
Great experience for myself and my parents!
I have received my VAHA X in Dubai 3 weeks ago!
I already did several classes mostly kettlebell and HIIT - great content with Jay!
But the most exciting thing was that my 70+ year old mother in law started using Vaha last week during her visit and has been at it twice a day, mostly doing yoga! What a great surprise! Highly recommend it!

Risposta di VAHA
Bought my VAHA X in may of 2022.
Bought my VAHA X in may of 2022.
Really enjoy the offering for the entire family - my kids workout with me on the weekends. It’s also a great house party device with its Spotify app and surprisingly good speakers. The only thing missing for a 5 star review would be more build in apps like for example photo albums or an integration with my sonos.

Risposta di VAHA
Very poor content
Vaha has veen bought by Bioniq. They are promising new content. Vaha has the potential to be awesome but right now the content is very poor. Not enough fun exercise or really good classes. No zumba, no dance, no kids or family stuff. Lots of content in german. Need content for beginnners and intermediate. Please action asap before you ruin the while concept.
When I first purchased my Vaha
When I first purchased my Vaha, it was fantastic. It worked out of the box, I was able to arrange my PT sessions, there were lots of classes available and I cancelled my Gym membership. The Vaha saved me at least a couple of hours a week of valuable time by not having to travel to the gym. I was a convert. Then the wheels fell off. For whatever reason, and I suspect financial difficulties played a large part of it, bits of the vaha experience started disappearing. Content got less and less , included PT sessions stopped , motion tracking was taken off due to technical difficulties, customer service dried up. If I had written this review at this point , then it would have said "amazing idea, poor execution - One star" I guess fortunately for me I was moving house at this point with a period in storage , so it didn't affect me much, but towards the end last year it came out of storage, at around the time Vaha was bought out by group that had successfully launched another health product. And looking at the first few weeks activity on their part, it seems the future is bright. Lots more content , lots more investment plans and I for one am happy that my Vaha is now , once again, doing what I bought it for - providing me with an aerobic exercise option that I can do having just rolled out of bed, alongside developing my Yoga knowledge. If this changes, I will be sure to edit my review again.
NIGHTMARE!!
NIGHTMARE!!!
I bought this mirror with hopes of treating myself to a healthy like and fitness.
From the day I bought this mirror I haven't had a single workout without constant freezing. I kept messaging and trying to get it sorted but nothing the IT team would say would help. By now a month had gone by and VAHA said I missed my one month window and I have to keep paying my membership.
I moved house and made sure I got WIFI that would be suitable for the Mirror as well as positioning the mirror when it was close. STILL NOTHING. This mirror is a complete loss of money and a pure vision of the worse decision I have ever made.
VAHA HACKED ME!!! When I put in a complaint to Klarna about this product they contacted them. On Monday I received a message saying they would allow me to cancel my membership and when I went to find it, I noticed several emails added as if it were a chain of them offering to help me. This NEVER happened and only appeared after they were contacted by Klarna. I have contacted the police for an investigation.
Why can't anyone resolve this??? I think we have enough evidence of this disaster!
Terrible customer service
Oh my goodness, as a charity we have spent £1000’s only to be let down time and time again by VAHA and now bioniq, we feel so let down by customer service and a mirror we can hardly use.
I cancelled my membership after 12 months of not being able to use it and still the membership fee has come out!!!!!!!
Not worth it
Massively overpriced - £2000 for an unflattering mirror and £39 a month. Absolutely 0 live classes which is the whole reason I bought it. Kids classes have never been available, same sessions on demand over and over again. Boring!
Shockingly poor customer service
Vaha has been bought out by a supplement company called Bioniq. Vaha/Bioniq have extremely poor customer service and I would urge other potential customers to steer clear. I bought a fitness mirror from Vaha last year that I deeply regret. The product itself was expensive but I was sold on the idea of being able to work out at home, as a busy single mum and as someone who struggles with being in public fitness classes post eating disorder. The initial cost was substantial but I viewed it as an investment in my self, and believed Bioniq/Vaha when they said they would deliver live classes, fun and engaging fitness sessions that I could enjoy at home with my children. The offering soon dwindled, the UK studio was shut, live classes were few and far between and kids classes non existent, all while they continued to charge customers £40 a month membership. This is on top of the initial outlay of nearly £2k for the mirror. When customers raised concerns Vaha/Bioniq fobbed us off time and time again, tell us 'big things were coming!'. Well it seems all that was coming was finding out they are in massive debt and having to refinance. Now all the customers they persuaded to fork out for their mirrors are stuck with the hardware in our houses, with no fitness classes because we've had to cancel our memberships (after losing so much last year it felt crazy to continue to pay for such poor service and lack of content).
I'm so disappointed by this company and feel totally ripped off. I'd love to use my mirror again and make it a worth while purchase but feel I've wasted so much money, and I can't see Vaha/Bioniq doing anything to reimburse customers now. Avoid.
Owner for over 12 months
Owner for over 12 months. At the beginning it was very good. The monthly subscription of £39 seemed good value with a monthly PT session. There was a good selection of Live classes and a varied type of classes. As well as on demand classes Over the past 6 months I feel like I have been massively miss sold as everything started to disappear ie. Kids classes, PT instructor etc.
With everything disappearing the price was staying the same for £39 a month membership, so Iv cancelled mine and now left with a mirror that you can’t use, stay away, it’s not worth it now it’s gone downhill!!
There are no classes available without a subscription so now have a very expensive useless mirror.
Vaha is now a product of bioniq
Waste of money
As a busy mom of 5 I bought vaha mirror, (Vaha is now owned by Bioniq) hoping to save me trips to gym and be able to do live classes from home. Later I found out that without subscription there is nothing to do with the mirror. So I subscribed and hoped to join live classes which never happened because the classes are in the morning (which is the busiest time of my day getting kids ready for school) and then there are no classes all day till about 5 when my kids are back at home again so no chance to use it. So I spent nearly £2000 for mirror and £39 per month for pre recorded videos. I should have sticked with you tube videos which are for free.
Overpriced, underwhelming.
Overpriced, underwhelming experience.
After paying almost £2000 for the mirror itself and then £39 a month for the live classes, I’m very disappointed in the variety, times available and the PT I had was shocking! (As a PT myself, I was not impressed)
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