Vagaro - US Recensioni 167

Vagaro has the best tech support I've ever used.

transferring my client list and navigating all the different areas has been a breeze. anytime I have questions either the FAQ's or customer service has been able to give me answers

We are new to them as they bought our old scheduling company. Our experience has been very good. So much so that I wanted to write this and hope that the management understands the valuable asset they have and to never think to cut this to better the bottom line. As new customers we have had to learn new ways of doing things as well as take advantage of the website builder they offer which so make future uodates in our business so much easier to reflect on the web page. We are a small massage business and of course find ourselves having to run all aspects of a business, I am IT working OT as well therapist, marketing, and whatever else is needed. The support Vagaro offers has been outstanding. First they have extended phone support hours every day, including weekends. I need this as my work hours are needed for appts and they can run late. Second the support is from knowledgeable people in the US. I cannot tell you the frustration I have had from low cost overseas support, who speak from a script. It’s stressful enough to have to reach out to support, that only ratchets the stress higher. It is comforting to know I have competent, understandable support techs available when I can call. In these times, this is a golden asset you have, a competitive advantage, that so many other short-sighted companies see as a way to reduce costs. And overall the scheduler has shown to be flexible and fairly easy to use. The options are numerous and sometimes that is a little tricky to get working right but once you get the mindset of the programming, you can better think with how things might be set up to work. This is now the fourth company we have used for scheduling and by far the best one for our needs.

Very easy to use for appts and love that you no longer need a device for check out other than your phone that they can just tap.

I've recently signed up and it's my first online booking I've used. It seems VERY easy to use and navigate. I've needed to contact the support a couple times for some questions and connection issues, and they have been incredibly helpful and polite. And it's a live person! I have been dreading going forward with it and the more I get into it, the more excited I am because I'm seeing what it's capable of. If you're on the fence on whether to start or not, I would definitely recommend trying it!

love love love the technical support even when its mostly operated error aka me the support team has been above and beyond. thank you

Customer support in several calls as a newbie has been excellent! And easily accessible as well. And we are really impressed with Vagaro's diverse functions.

I was using another service only to find out I have to pay an exorbitant amount each month to add google tracking to my booking site. I like Vagaro for their ability to advertise my business as well as make everything easy to navigate and control.

Great customer service.
Easy booking

I've been a member for only a week now and my clients and I have experienced nothing but stress relief as all of our sessions are easily scheduled by myself or them, tracked & viewed by myself or the client, and so much more. As someone who tracked everything in regard to client sessions, billing, and more within Google Sheets, this has been a life and time saver. For any questions I've had, support has been quick to reply to and do so in a professional manner! So far, the tutorials have been great and have allowed me to feel confident in all areas. Super excited for the continued growth and opportunities while using Vagaro.

Was using SnapAppointments for several years. Then when I had an issue, Customer Support Ghosted me and after 3 months of trying to get ahold of them, I decided to try Vagaro. They were more $$ but in the end WELL WORTH IT! Best of all, Customer Support is VERY attentive and responsive. You get what you pay for!

I love Vagaro, I am an owner operator and it takes care of so much of the work for me. My clients love the ease of the app and the customer services is awesome.

my favorite booking system for my salon!!

Very affordable for a small business. Functionality fits our business model very well, scheduling services, tracking sessions, checkout is easy. Product inventory in-put, tracking, online purchasing, very user-friendly.

Vagaro is such an excellent one stop platform for a licensed acupuncturist who can manage scheduling, billing, receiving payments, and even creating a patient intake chart.

First, to tell on on ourselves...we tried Booksy for a change. TERRIBLE Mistake. Vagaro owns the game, we far more efficient than most booking systems. We can keep track of our clients, search information and book from their devices. We are here to stay!

I have been using Vagaro for a few years and I love everything about especially the simplicity to book my clients.

I Own/operate a Day spa with multiple 1099 contractors. The app based software is prefect for all our needs. With the Vagaro community it is easy to advertise and run specials, even my Contractors can do it themselves.