Vagaro - UK Recensioni 133

TrustScore 4.5 su 5

4,6

Town Square 25, SG1 1BP Stevenage, England, GB


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Valutata 5 stelle su 5

Carl has been amazing over the last few months helping me with my services and prices. He’s gone above and beyond, always patient and clear, and made sure I got everything sorted without stress. Coul... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service i... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Vagaro is the worst booking software I've used. It's slow and clunky, doesn't always work, and has awful customer service. It's been a colossal waste of time, money and resources migrating to Vaga... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Azienda di software
  2. Piattaforma di commercio online

Informazioni su Vagaro - UK

Scritti dall'azienda

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Informazioni di contatto

    • Town Square 25, SG1 1BP, Stevenage, England, Regno Unito

    • 02045389934

    4,6

    Eccellente

    TrustScore 4.5 su 5

    133 recensioni

    5 stelle
    4 stelle
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    1 stella

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    Valutata 5 stelle su 5

    Vagaro has been an absolute Game-Changer

    Vagaro has been an absolute game-changer for my business! Their software is easy to use, and when I do run into issues, their support team is outstanding...and I mean that. They have taken me by the hand, no matter the problem, and ensure everything is resolved smoothly. In fact most times, I have been the problem. I’ve seen some complaints here online and these are little issues that take a second to resolve, so I don't understand their negativity—my experience has been nothing but positive even when I'm a little upset that things have not gone my way. Their dedication to customer service and a solid platform is next to none. I think Vagaro is here to stay for the long haul. In all honesty I'd say: Highly recommended! Melvyn

    19 maggio 2024
    Non scritta su invito
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    Risposta di Vagaro - UK

    Melvyn, we truly appreciate your kind words and your trust in Vagaro! 🙌 We're thrilled to hear that our software has been a game-changer for your business and that our support team has been there for you every step of the way. Your positive outlook and understanding mean the world to us! We're committed to providing the best experience possible and are here whenever you need us. Thanks for being a part of Vagaro! 💙🚀

    Valutata 1 stelle su 5

    Terrible service

    Terrible service, my site didn't work for months, despite calls and emails and bot chats it couldn't find any local addresses.
    I'm in the UK and all postcodes when typed in for bookings told my potential customers they were out of area or finding American addresses!!!
    Poor and extremely slow customer service, I lost clients, I couldn't even book them in myself as it wouldn't recognise addresses. Then when successfully booked in their names appeared on the system as their Next of Kin's.
    I gained NO clients through this system and it was nothing but stress, all my clients were gained via my own local advertising!
    A waste of time and money and poor customer service.

    THEY HAVE A NO REFUNDS POLICY SO IF YOUR ACCOUNT DOENT WORK YOU LOOSE YOUR MONEY AND THERE LOTS OF HIDDEN CHARGES ONCE SIGNED UP! NOT SURE HOW THIS IS ALLOWED FROM TRADING STANDERDS - SELLING SOMTHING THAT YOU CAN NOT USE FOR MONTHS!

    4 marzo 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    We appreciate your feedback and understand how frustrating this experience must have been. We take concerns like this seriously and have escalated your case to management, who will follow up with you directly. Transparency is important to us, and we strive to provide clear pricing and policies upfront. If there’s anything we can do to address your concerns further, please don’t hesitate to reach out.

    Valutata 5 stelle su 5

    Website Design

    I worked with Estera on updating our website design. She was such a pleasure to work with. Estera is hard working, and pays attention to details. She quickly understood the brand identity and style and was able to translate my ideas into the final design. Very happy with the end result :)

    24 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    That’s amazing to hear! 🤩 Estera truly has a talent for bringing visions to life, and we’re so glad she made your website update a great experience. Thank you for sharing your kind words—we love seeing our team’s hard work shine! 💜🚀

    Valutata 5 stelle su 5

    Miriam - brilliant customer service!

    Miriam has been assisting me since day one and it’s been very helpful. She guided me thru everything I needed and gave me the best of advice. She is great and very professional and she made sure everything is clear and I know how to use the app.
    Highly recommend her! Thank you!

    24 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for sharing your experience! 😊 We're thrilled to hear that Miriam has been so helpful and provided top-notch guidance from day one. We'll be sure to pass along your kind words! If you ever need anything else, we're here to help. 🚀✨

    Valutata 5 stelle su 5

    "I want to express my appreciation for…

    "I want to express my appreciation for the outstanding work of Estera did to help me to create my Web. "I want to express my appreciation for the outstanding work you've done in helping to create the website. Your dedication to understanding our needs and translating them into a functional and visually appealing site is impressive. You’ve been incredibly responsive to feedback and have worked with great attention to detail, making sure everything is polished and user-friendly. Your technical expertise has made the entire process much smoother, and your ability to collaborate and bring creative ideas to the table has made a huge difference. Thank you for your hard work and commitment to delivering such a great productyou've done in helping to create the website. Your dedication to understanding our needs and translating them into a functional and visually appealing site is impressive. You’ve been incredibly responsive to feedback and have worked with great attention to detail, making sure everything is polished and user-friendly. Your technical expertise has made the entire process much smoother, and your ability to collaborate and bring creative ideas to the table has made a huge difference. Thank you for your hard work and commitment to delivering such a great product.
    Best regards
    Riyana Beyond Beauty Ltd

    16 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you, Riyana! We truly appreciate your kind words and are thrilled to hear about your positive experience working with Estera. Ensuring that your website is both functional and visually appealing is always our goal, and we're glad she could bring your vision to life with attention to detail and creativity. Your feedback means a lot, and we’re grateful to have been a part of your journey. Wishing you continued success! 🚀✨

    Valutata 5 stelle su 5

    Exceptional Support and No-Fee Client Acquisition with Vagaro-UK

    My experience with Vagaro-UK has been exceptional, and there are several key factors that contributed to this positive impression.

    Firstly, the fact that there are no fees for getting clients through their platform is a significant advantage. This allows me to focus on growing my salon business without the added pressure of financial commitments. It’s refreshing to work with a company that prioritizes helping its clients succeed without hidden costs.

    Liam, in particular, has been a standout representative for Vagaro-UK. He is always punctual for our e-meetings, which demonstrates his professionalism and respect for my time. During our sessions, he took the time to guide me through the best strategies for attracting new clients to my salon. His patience and welcoming demeanor made it easy for me to ask questions and express any concerns I had.

    Liam's ability to simplify the process was a game-changer for me. He broke down complex concepts into manageable steps, making it easier for me to implement new strategies. As a result, I feel more confident in my approach to running my salon.

    Overall, Vagaro-UK is doing an excellent job by providing valuable, fee-free services and having dedicated team members like Liam who genuinely care about their clients' success. I can confidently say that my salon business has become more professional and organized thanks to their support. Keep up the great work!

    11 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for sharing your experience! We're thrilled to hear that Vagaro UK has been such a valuable asset to your salon business. Our goal is to support professionals like you without hidden costs, so you can focus on growth and success.

    It's great to know that Liam has provided exceptional guidance and support—his dedication truly reflects our commitment to helping businesses thrive. We appreciate your feedback and look forward to continuing to support your salon’s success! 🚀✨

    Valutata 5 stelle su 5

    Incredibly helpful throughout the whole process

    We're just in the process of launching our online memberships & packages and Tom M has been incredibly helpful throughout the whole process - I've had so many questions and he's answered them all with a super quick turnaround, thank you! It's given me a whole lot of confidence in Vagaro as a platform.

    14 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for your kind words! We're thrilled to hear that Tom has been such a great help during your process of launching online memberships and packages. It's fantastic that his quick responses and support have given you confidence in using Vagaro for your business. We truly appreciate you taking the time to share your experience. If you have any more questions, don't hesitate to reach out—we're always here to help!

    Valutata 5 stelle su 5

    Stress free migration to Vagaro

    I have tried free trials from many providers, and Vagaro stood out as the best—mainly because of the outstanding support, advice, and help from Jack. From the very start, he has been brilliant! Migration can often be a stressful process, but Jack made the entire experience smooth and hassle-free.

    He always has the answers to my questions or quickly finds them if needed. Every time I reach out, he responds swiftly and efficiently. His exceptional support has truly set Vagaro apart.

    10 stars for Jack! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

    14 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you so much for sharing your experience! We're thrilled to hear that Jack has been such a tremendous help throughout your migration process and has made it smooth and hassle-free. Your 10-star review truly means a lot to us, and we’ll be sure to pass along your praise to Jack. If you ever need anything else, don’t hesitate to reach out—we’re always here to assist you!

    Valutata 5 stelle su 5

    Estera from Vagaro

    Estera from Vagaro, our website developer, has been fantastic to work with, communication has been excellent and she really caught our vision and how we needed our website content to be portrayed. Thank you for a seamless experience!

    10 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for your kind words! We're thrilled that Estera provided excellent communication and brought your vision to life. We appreciate your feedback and are glad you had a seamless experience. If you ever need anything else, we're here to help! 😊

    Valutata 5 stelle su 5

    Six stars for Liam!

    Liam is always so helpful. He is very prompt to respond and resolve all queries. He made our transition over to Vagaro very smooth.
    Thank you Liam
    ⭐️⭐️⭐️⭐️⭐️⭐️

    5 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    It's great that Liam provided excellent support and made your transition to Vagaro smooth! We’ll be sure to pass along your kind words. Thanks for sharing your experience!

    Valutata 5 stelle su 5

    Thanks Liam!

    Just wanted to say a huge thank you to Liam for being incredibly helpful with all our queries, you’ve made our life so much easier!

    24 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    That's amazing to hear! We'll pass on your kind words to Liam. Thanks for sharing your experience!

    Valutata 5 stelle su 5

    Great app

    Great app. All works very well.
    Makes work so much easier know what we have in and saves looking at the computer.

    6 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    We're glad you're enjoying the app! It's great to hear that it makes work easier and helps you stay organized without always needing to check the computer. Thanks for your support!😊

    Valutata 5 stelle su 5

    Liam has been extremely helpful and…

    Liam has been extremely helpful and informative over the past couple of months as we establish ourselves and train our team on Vagaro. His ongoing support is extremely valued and appreciated.

    4 febbraio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for sharing your experience! We're thrilled to hear that Liam has been helpful and supportive as you establish your business and train your team. We'll be sure to pass along your kind words. We're always here to support you 😊

    Valutata 5 stelle su 5

    Liam was really helpful and through at…

    Liam was really helpful and through at showing me the new software system and helping me set up to get the ball rolling! I’ve had two calls with him so far where he’s shown me most of how the system works and is always there to give a helping hand. Thanks Liam

    30 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thanks for sharing your experience! We're so glad to hear that Liam was able to assist you and provide clear guidance in getting you set up. We’ll make sure to pass along your kind words to him. Our 24/7 support team is always available for further support 😊

    Valutata 5 stelle su 5

    5-Star Feedback for Vagaro from Mobile Gym Fitness

    We were initially very unsure about making the switch from MindBody to Vagaro, especially after investing over five years of time and money into the MindBody platform. However, transitioning to Vagaro has undoubtedly been the right decision!

    Vagaro’s pricing is far more cost-effective, and it truly feels like we’ve gained an entire team of professionals dedicated to our business. They have taken the time to fully understand our needs, ensuring a seamless integration of their booking system, website design, and marketing strategy. Every aspect of our business operations has improved, thanks to their attention to detail and commitment to our success.

    We highly recommend Vagaro to any business looking for a more efficient and supportive platform—absolutely five stars!

    31 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you so much for your amazing review! We're thrilled to hear that the transition to Vagaro has been such a positive experience for you. We’re dedicated to supporting your business every step of the way, and it’s wonderful to know that our platform has helped streamline your operations. We truly appreciate your recommendation and look forward to continuing to be a part of your success! ⭐

    Valutata 5 stelle su 5

    New to Vagaro...

    I have just started using Vagaro for my Massage Therapy business and I am very impressed by all what it offers, it has made running my business so much easier.

    The customer care is amazing! Any queries and there is always REAL people that are there to help and they always go the extra mile to ensure you have all your needs met.

    I highly recommend Vagaro!

    30 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for your kind words! We are thrilled to hear that Vagaro has made running your business easier and that you are happy with our customer care. We strive to provide our users with the best possible experience and appreciate your positive feedback.

    Valutata 5 stelle su 5

    Great Experience

    I had a great experience with setup. Jack was extremely helpful and thorough with the whole process and gave me a really positive impression of the Vagaro support.

    24 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    We're glad to hear about your positive experience! It's wonderful to know that Jack provided such excellent support. We appreciate your kind words and will share your feedback with the team.

    Valutata 5 stelle su 5

    Great attention and professionalism

    I am really pleased with Liam attention and professionalism in our meeting today. I honestly had a lot of questions and Liam even before our meeting already had some suggestions to improve my business. This is what I look for in a service, attention and professionalism. Thank you very much for your time Liam, I am really satisfied with your help. David

    23 gennaio 2025
    Non scritta su invito
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    Risposta di Vagaro - UK

    Thank you for sharing your experience, David! We’re thrilled to hear how Liam’s professionalism and proactive approach made such a positive impact. Providing personalized suggestions and answering all your questions is exactly the level of service we strive for. Your satisfaction means everything to us, and we’re here to support your business every step of the way! 🚀

    Valutata 5 stelle su 5

    ⭐⭐⭐⭐⭐

    Owen was amazing to work with! He took my ideas and catered the design to match my purpose and made a good functional app for my new business. His keen approach made the whole process easy.

    Highly recommend Owen for any app design work!

    22 gennaio 2025
    Non scritta su invito
    Logo di Vagaro - UK

    Risposta di Vagaro - UK

    Thanks for the fantastic review! We're so glad Owen was able to help bring your vision to life with a design that fits your business needs. We appreciate your recommendation and are here to support you anytime! 😊

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