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Valutata 5 stelle su 5

I hired a camper van to take my son for a trip to the Peak District. We had a great time and Nomad Campervans/Vaaroom were brilliant. Excellent customer service and care, the van was great. Niki was a... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Returning customer again! We have rented from these guys multiple times, and every time we keep coming back, they this is due to the amazing customer service and value for money they offer! Cap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our first camping experience went great thanks to the well mentained and spacious campervan. We have seen a few historical sites and natural amenities across Welsh and Cumbria. Took overnight st... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di noleggio camper e roulotte

Scritti dall'azienda

The UK's No. 1 Motorhome Hire Company


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

563 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

5 * experience …

We hired a 6 birth motor home from Vaaroom for the Easter holidays. This was our first time in a motor home, so something completely different for us. The booking was really straight forward and all the insurance was sorted for us. We chose to collect from the Bristol depot, as we were heading to Dawlish and could leave our vehicle there and collect on the way back. This worked perfectly for us. We were met by a gentleman who was friendly and showed us where everything was, and how all the electrics etc worked. Everything in the motor home was clean and it was well equipped with plastic plates/cutlery/cups etc.. plus a couple of pans if you want to cook anything. Also provided is an oven/grill. We also had a shower and toilet, although we used our on-site facilities mainly. We were with our two sons 14 & 11 and luckily they were happy with their bunk beds and said they were really comfortable. They are full size, which was great, as my one son is fairly tall. Our bed was a good size and very comfortable too. We really enjoyed our trip and wouldn’t hesitate to use varoom again. We would also highly recommend them. Thank you to all the team.

5 aprile 2023
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Risposta di Vaaroom Ltd

Thank you Ben we very much appreciate you taking the time to write a review. I will thank Raivis at Bristol for his friendliness and cleanliness of his vans. We cannot wait to welcome you and family and friends again soon and don't forget all of our vans are pet friendly so why not bring your furry friend next time, they are more than welcome.

Valutata 5 stelle su 5

Katie met me when I collected the Motor…

Katie met me when I collected the Motor Home and was really friendly and helpful and explained everything to me patiently. We enjoyed our trip and the facilities in the Motor Home were great. Easy to manoeuvre and comfortable.

6 aprile 2023
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Risposta di Vaaroom Ltd

Thank you Dan for the review we very much appreciate it. I have thanked Katie once again for her friendly and helpful service and she cannot wait to welcome you and family and friends again soon.

Valutata 5 stelle su 5

The admin team were great and very…

The admin team were great and very informative. Katie was the first person I met from the company and was very professional. The vehicle was very clean and a pleasure to drive. I have recommended to several friends already

7 aprile 2023
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Risposta di Vaaroom Ltd

Thank you Vince for taking the time to write a review and to recommend us to your friends is the best review we can get. I will thank Katie personally for her professionalism and cleanliness of her vans for which she takes great pride. We cannot wait to welcome you and your family and friends in the near future.

Valutata 5 stelle su 5

This was our first experience renting a motorhome.

This was our first experience renting a motorhome.
Had a great break away with friends.
The lovely Katie at the Romford depot, was welcoming, friendly and went way and above to accommodate our needs, on collection and return.
She was very knowledgeable re-the Campers and was happy to show us round and explain everything to us.
We felt like valued customers and would definitely consider returning again in the future!
Thank you Katie 😊

20 marzo 2023
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Risposta di Vaaroom Ltd

Thank you Theresa for writing a review my team and I very much appreciate the feedback. I will of course thank Katie personally for her exceptional service which she is fast becoming famous for! We cannot wait to welcome you and friends and family as very much valued Guests in the very near future.

Valutata 4 stelle su 5

Great service, slightly inconvenient opening hours

We had a really great experience with Varoom and I would book with them again in the near future. The camper was very clean and the customer service was very on-the-ball and helpful.
Knocking a star off for inconvenient pick-up and drop-off times (all within working hours) so it made it tough if you work full-time. We had to take extra hours off work to collect and drop off, and because of this, we had to pay a whole extra night to drop off a few hours later on Monday. If collect and drop off had been more flexible I would have given 5 stars!

18 febbraio 2023
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Risposta di Vaaroom Ltd

Thank you Jess for the review and the feedback. The collection and return times are to ensure that we can maintain safety and cleanliness on all returning vehicles that may be going out on the same day as return. We are very much a hospitality and tourism business that needs to sell nights as aligned to the rest of the accommodation industry. Our opening times are a reflection of our cost base and any increase in these hours would mean a similar increase in our charges. We know this will not suit every individual but we are trying to find the happy medium.
We are very happy that the rest of the service provided was of a high standard and we cannot wait to welcome you and family and friends again in the very near future.

Valutata 5 stelle su 5

Excellent personal service from start…

Excellent personal service from start to finish. Thanks to Paul who kindly posted back a cap I had left behind.

27 febbraio 2023
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Risposta di Vaaroom Ltd

Thank you for taking the time to write a review, we really appreciate it and I will thank Paul personally for upholding our excellent Guest service philosophy. We hope to welcome you and family and friends again in the very near future.

Valutata 5 stelle su 5

Cyclepaths

All the staff have been very accommodating and helpful Amy, Sharon and Paul. The Camper Van was just perfect for our support vehicle for the cyclists who were cycling from Cardiff to Edinburgh in aid of Motor Neurone Disease appeal.

9 febbraio 2023
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Risposta di Vaaroom Ltd

Thanks Richard we are very happy to hear that all the staff were up to the standard we expect and for such a worthy cause. Please let us know if we can help again in the future.

Valutata 5 stelle su 5

Excellent customer services and the…

Excellent customer services and the motorhome was spotless. Our 12 days went without any hic-ups what-so-ever. We will definitely be using Vaaroom Ltd in the future.

29 dicembre 2022
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Risposta di Vaaroom Ltd

Thank you Dave great to see that the 12 days of Christmas offer went well for you and that the team ensured the van and the service was 5 star. We cannot wait to welcome you and family & friends again very soon.

Valutata 5 stelle su 5

Amazing service

Amazing service, Victor and Paul went above and beyond.

Highly recommend the campervans I took my family and friends and it was our first experience and one we will be doing again!

30 dicembre 2022
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Risposta di Vaaroom Ltd

Thank you David for taking the time to write this review we very much appreciate your feedback. I will of course thank Viktors and Paul personally and we cannot wait to welcome you and your friends and family very soon.
We currently have an offer code FREEZE15 valid on bookings made by end of January 2023 which has the benefit of 2022 frozen prices and our maximum discount guarantee of 15%. Combined this means this is guaranteed to be the cheapest booking rate for 2023. See you soon and thanks again.

Valutata 5 stelle su 5

Just completed the NC500 around Scotland …

4th time hiring a Motor home from Vaaroom just did the NC500 around Scotland
Amazing trip we wouldn’t have considered it without the motorhome .
Fantastic service from start to finish
Booking is really easy .
Katie was polite and clear about how the van functioned and checking over the van on our return was a simple affair .
I will defiantly hire again we have already viewed the 7 berth for next time and I will be recommending Vaaroom to my friends and anyone considering Hiring a motor home .

3 gennaio 2023
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Risposta di Vaaroom Ltd

Thank you Jason great to have you back once again. NC500 is extremely popular and a once in a lifetime experience for many people. We also offer Campervans which are perfect for completing this unique experience. We cannot wait to welcome you and family and friends again on the very near future.

Valutata 5 stelle su 5

Awesome experience

Its was my first time hiring a motor home and didnt know much about its functions but Viktor provided me with everything I would need to know to have a awesome experience.

17 dicembre 2022
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Risposta di Vaaroom Ltd

Thank you Aaron for taking the time to write this review we really appreciate it. I will personally thank Viktors for his dedication to our 5 Star Guest experience. We cannot wait to welcome you and family and friends back very soon. Happy Christmas from the Vaaroom team.

Valutata 5 stelle su 5

Fabulous Time

Hi we had a great time in the van travelling the south coast of Wales. Booking process was easy, the van was clean and the heating and hot water worked perfectly which were vital due to the weather. We would definitely use this company again. Small disappointment would be the kitchen equipment. Firstly no teaspoons. No bowls to use for cereal/soup/puddings. No mugs for coffee or tea. Also only plastic cups ( not great for the gin and tonic ) and plastic cutlery too. Easy upgrades please Vaaroom just pop to B&M. Otherwise 5 star thank you very much

25 novembre 2022
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Risposta di Vaaroom Ltd

Thank you Stephen for the constructive feedback and we have listened. Next season we will be upgrading our kitchen equipment and and cutlery/crockery as you are not the only Guest to provide this feedback. Please try us again next Spring/Summer and we will have implemented this upgrade to our service. We cannot wait to welcome you and family and friends again very soon, please let everyone know we have an amazing deal over Xmas and New Year 12 nights for just £300!!! Enter code 12DXMAS when booking and get 12 nights for the price of 6!!

Valutata 5 stelle su 5

First time hiring from Vaaroom and will…

First time hiring from Vaaroom and will DEFINATELY do it again.
Excellent price, customer service and the motor home was very clean.

Niki, was on call to assist with any queries and he sent useful videos.

i cant really complain!

21 novembre 2022
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Risposta di Vaaroom Ltd

Thank you J for taking the time to write this review and I will thank Niki personally for his assistance. Great to see that price and Guest service were at the 5 star level we expect. We cannot wait to welcome you and family and friends again in the near future. Check out our 12 Days of Christmas offer 12 nights for just £300 creating a self contained annex for family or friends over the festive period.

Valutata 5 stelle su 5

Second time hiring a Motorhome from…

Second time hiring a Motorhome from Vaaroom. We hired a 6 berth one this time after hiring a 2 berth first time. Big plus point for 6 berth is oven and bigger fridge / freezer. Van and service excellent again. Big thank you to Sharon, Amy, Katie and the team.

7 novembre 2022
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Risposta di Vaaroom Ltd

Thank you Glen for taking the time to write a review we really appreciate your returning to Vaaroom again. I will thank Sharon, Amy, Katie and her team personally for their continued Guest service excellence and we cannot wait to welcome you and family and friends again in the very near future. We have 12 Days of Christmas offer for just £300 you can take any van for 12 days so maybe we will see you again in December thanks.

Valutata 5 stelle su 5

Perfect for a mini break

Everything was perfect from my initial enquiries right through to collection and drop off. Having not used a motorhome before I had my concerns, but everything was so simple. Handover including instructions took around 20 mins. The motorhome was very clean and comfortable. Ideal for a long weekend for two of us. I was surprised how easy it was to drive. Just a couple of things that could be a little better
1) the plates and cutlery etc was a very basic plastic picnic set - I understand the need for unbreakables but the set was really basic, no bowls or mugs. If I was to do this again I would ensure I had my own set.
2) we couldn't get the TV to tune any stations, some "neighbours" gave some tips but couldn't get it working. Luckily we had dvds with us for the rainy days.
3) The hose pipe to fill the water had the wrong attachment for the site we stopped on. Hose was a hoselock but the site needed the screw on attachment. We managed to borrow an attachment on the site the next day, but couldn't fill with water on our arrival as the offices where already closed.
I would definitely rent from Vaaroom again

29 ottobre 2022
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Risposta di Vaaroom Ltd

Thank you Jennie great feedback and we are listening. We are upgrading our kitchen equipment and our hoses for next season as we have had a few Guests give us this feedback and we want to keep improving. We cannot wait to welcome you and family and friends again next year with the upgrades. See you soon.

Valutata 5 stelle su 5

Top service from start to finish

Top service from start to finish. Sharon, Amy and Katie....THANK YOU!.

We're looking forward to hiring from you very soon.

5 star performance.

31 ottobre 2022
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Risposta di Vaaroom Ltd

Thank you Jason great to see you mention the whole team and I will thank them personally also. We cannot wait to welcome you and family and friends for another 5 star experience very soon.

Valutata 5 stelle su 5

Nice service by phone and with pick up…

Nice service by phone and with pick up and return motorhome:) many thanks, see you next time

22 ottobre 2022
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Risposta di Vaaroom Ltd

Thank you Mr Kwapis for taking the time to write this review we very much appreciate it and we cannot wait to welcome you and family and friends again in the very near future.

Valutata 5 stelle su 5

Great service from Vaaroom

Great service from Vaaroom. Excellent vehicle, easy to drive, and economical for its size.
2 points could improve the experience: a) a vehicle handbook, and b) info about how the tune in the tv.
I know the info is online, but not everywhere has internet access (we went to the west coast of Scotland)

6 settembre 2022
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Risposta di Vaaroom Ltd

Thank you David for taking the time to write a review and we will ad your recommendations to our end of season review as we are always looking at ways that we can improve We cannot wait to welcome you and your family and friends again very soon.

Valutata 5 stelle su 5

Vaaroom in Keltly was perfrct.

Vaaroom in Keltly was perfrct.. beautiful motorhome. It was out first time to motorhome so really appreciated the indepth intro to the vehicle along with all hints and tips.

Marie the manager at Vaaroom kelty is simply amazing. Her knowledge houmour and patience really added to out experience. She was so helpful at all stages of out hire and would be wone of the main reasons I would choose to use Vaaroom to hire a motorhome in future

29 settembre 2022
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Thank you for taking the time to write a review I will thank Marie and her team personally and we look forward to welcoming you and family and friends in the future.

Valutata 4 stelle su 5

The Ruffian Rovers go Scotland.

We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we still managed. Good job I watch Jamies One Pot Wonders. Wish we had a microwave! A bugbear was no way of knowing the level of water in the tank - needs a sensor near it. Fantastic experience and we will come back again because The Highlands are calling. Thanks Marie and Al and all The Varoom Team.

22 settembre 2022
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Risposta di Vaaroom Ltd

Thank you Carlos I will thank Marie and Ali for their excellent Guest service once again. Thank you for the feedback, it helps us to improve our Guest service levels and we will discuss these in detail in our end of season review. We look forward to welcoming you and family and friends in the future.

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