Utility Outlet Recensioni 87

Joel,has done an amazing job.
Great costumer service.
Erol

Christal was a massive help, after getting what felt like 10000 calls as a new Buisness owner from energy suppliers I finally answered the phone and she made it very quick and simple for me. Thank you.

Spoke to Joel who was massively helpful and got me the best rates

⭐ 1 Star Review

My experience with Utility Outlet has been extremely disappointing. I was signed up with an electricity provider through them, and my new rate ended up being nearly 10 times higher than what I was previously paying. I feel completely misled about what I was agreeing to.

What’s even more frustrating is that I can’t adjust or fix the contract directly with the electric provider I have to go through this company. Unfortunately, they are incredibly difficult to reach. Calls go unanswered, and getting any real assistance has been nearly impossible.

I feel stuck in an overpriced contract with no support. I would strongly caution anyone considering using this company to read every detail carefully and think twice before signing anything.

I had a phone call with Joel, he was absolutely amazing, kind and helpful. Same me money with my New business electric rate. Thank you so much 🌟🌟🌟🌟🌟

John was very helpful and patient and knowledgeable, many thanks John

John has sorted me a great rate if its true then happy days

Crystal was massively helpful with setting up my electric and gas at my new site, I would highly recommend this company especially Crystal if you want it sorted straight away fast and efficient! Great company 👍 Stephen M

Great help by crystal on the phone

Crystal was great, speedy, straightforward - good prices - recommended if you want it keeping simple.

The most horrible and untrustworthy company! They put me in mess with their lies! It's easy to be reached by them, but difficult to contact them back! Nobody respond on email and their phone is monitoring only by computer! Don't deal with them and don't trust them they are 'Fraud team.' If someone hear this name, 'Utility Outlet' just hung the phone!

Gas and electricity was sorted today my crystal very helpful

Unfortunately 1 star is the minimum, wouldnt even give them that if i could. Joel was supposed to move all three of my meters. Instead he only did 2. The 1 meter he didnt do, I was out of contract with. Now ended up with a massive bill, when i thought it was all sorted.Have sent emails, tried calling them, all with no reply. Taking this to the energy ombudsman as this company needs to be shut down

I dealt initially with Victoria who was really knowledgeable and helpful, then Jared who was also incredibly knowledgeable, efficient and helpful. He was really patient with me, making sure I fully understood everything, giving me lots of opportunity to ask questions. I felt like I was in safe hands! Highly recommend this company, ask for Victoria or Jared for 5 star service!

Crystal was great today!

crystal was extremely helpful in relation to setting my electric up.

Joel was so helpful from start to finish. I felt like he was very knowledgeable and had the best deals available. I did my due diligence and couldn't find a better deal. Joel set everything up efficiently and quickly.

Good service and Crystal explained everything well and made the switch over as easy as possible

Joel from Utility Outlet was amazing. He was very knowledgeable and helpful, and clearly knew what he was talking about. There was an issue with taking over a new premises, but he resolved it straight away. A great asset to Utility Outlet – highly recommended.
Vicarius Automotive