useswyft.com Recensioni 

This company is a scam and Lush needs to stop using them - they claim to have delivered my package. But it was not delivered and the confirmation photo that they tried to use to claim it was delivered was a close up of just the label, so in no way did it show where it was being delivered. I also have a ring camera and was waiting by my front door with a window because I got the text that my package would be delivered in 2 minutes…it was not. It was also not left at a neighbors as I checked. I contacted swyft 3 times to no answer. They finally contacted me today, 2 weeks later to tell me tracking photo confirms delivery and they will not do anything for me. What a joke this company is. Lush needs to stop using their service!

Two failed deliveries to a condo with a concierge who receives packages, after the second package it seems like they just gave up and decided to keep my package, as it's been multiple business days and another attempt has not been made.

These guys are a joke. What a waste of time and money. I will never order from Lush again because they insult customers by using such a hack delivery service such as Swyft. They do not actually provide any of the services they promise online and do not answer concerned customers.

This is the 2nd time a store i ordered from used your service. The first time I was home waiting for package only to receive a text 2 days in a row that delivery attempt failed which is crazy bc I was listening for door all day; 2 days actually and finally on the 3rd day the y left the package in the package room. Now this time, i get a text at 8:02PM saying package delivered. I literally ran to the 3rd floor package room, then the lobby and the mailbox area and there was no package there. I am going to reach out to the shipper Rainbow Shops and let them know the way your company operates. Also in the package "delivery" message they submitted a photo as proof which is a total joke because the photo is just blackness, a picture of nothing. If you really want improve your company check out your reviews as every one of them is one star rating, which are all having or have had the same issues I've been experiencing even fake "proof" photos; one person got a pic of the inside of somebody's car, another a pic of a box that wasn't even addressed to her, etc.. You should listen, and if you care you will address the problems or is it that your drivers and whoever else are doing their own Christmas shopping with our packages. I've been calling and emailing customer scv and guess what...no response

I would have given zero star if there was a choice.
Ordered items from Holt Renfrew. Failed to deliver 3 times!!! Guy drove by my house, stopped the car, took picture of my door sign and took off. No packages was left by my door.
I hope Holt Renfrew will not use this company. Why pay premium price for products when you received inadequate service?!

This company is a SCAM !!!! Please beware . I have been emailing them all week a still no response and NO phone number to talk to them directly. I received notification that my package was delivered, but did not receive anything. They took a picture of my package what appears to be in a car and NOT my front door . I am extremely pissed that there is no resolution to this. Poor customer service

I would give them zero stars if possible. I got a notification that my parcel had been delivered, but there was no package, they sent me a picture of a package that had someone else's name on (someone else in my condo building) asserting that that was the package!

After much back and forth I was promised a 24 hour delivery, 6-7 days later still no sign of my package. Their service is despicable!

No email updates, cant deliver on time and no customer support. This company is worse than the US postal service. Stay away from these guys!

This delivery courier is frustrating and unreliable. They promise 1 day delivery, but i'm on day 6 with no package. I have no ETA update and working with a large retailer to cancel my order through swyft and reship through FedEx as they seem to be a lost cause with no customer support. Do not use Swyft if you want a guaranteed ship time or your package in general...

Lol. I don't know what to say.
The delivery person just gave up delivering.
I missed a call 10 mins before the delivery person arrives and I replied in less than a minute then he started the conversation with "Thanks for no response".
Next, "Unable to find it as it's dark"
I sent immediately the google map screenshot where my apt is.
Then without even trying, I got a reply immediately.
"I can have another driver make attempt another day".

Then I found out the package is returning to the merchant.
I reported this to Swyft and they told me it exceeded maximum delivery attempt.
I got hundreds of packages received with no problem over 4 years.
Is this a joke? lol I don't know what to say.
You know what? I still have to pay for this "shipping attempt".

Purchased product from Solawave who says its being delivered by Swyft. After multiple attempts at contacting both parties Solawave & Swyft I'm gotten no where. Neither company has a live person to talk to, just automated responses via email that lead nowhere. Extremely pissed and very disappointed in the lack of customer service. My order was $158 and now looks like I'll have to dispute with my credit card company to get a refund for something I never received.

Zero stars if I could. Don't be like me and get seduced by their claims of same day delivery. I ordered something from Revolve and their standard delivery to me (only 4.7 miles away) is 2 days. I decided that I'd give their new delivery option, Swyft, a try since they offered same day delivery (LA area). Wouldn't you know it, it's been 3 days and still no item! I called Revolve and they said that they don't even have a # to call Swyft and must resort to email. Revolve has great customer service and they're holding another item for me in my size since it's a gorgeous leather jacket on sale. They also send me a 20% coupon for the hassle. Swyft on the other hand keeps sending me their "tracking" site which gives no info...just says it's "out for delivery." This is LA-- there's no weather issues and the Revolve warehouse is only 4.7 miles from my home! Revolve said that this is happening to another recent order. Swyft SUCKS and don't be seduced by their empty claims. Big regret!

There is no phone number to talk to a human - have not updated any tracking for 5 days. no response to emails

They attempted a delivery requesting a signature. I was at work. I had no idea that they would request a signature until they tried to deliver the package. They are just herbs, so what's with the signature request? When I tried to resolve the issue I got nowhere, it's just robotic answers that your order is at some distribution warehouse waiting to go out again. I asked that the package be delivered without the signature, but all I get is a repeat of my request. additional attempts have never been made. They need someone to handle these issues.
Then I find out that they can throw away your order as they see fit. This is in their info.

Haven't even reached my door and says it attempted it. I have moving sensor doorbell and never saw anyone coming to the door to attempt delivery. Been delayed twice now.

Tracking link doesn't update and packages do not arrive. Have never been proactively contacted by customer support, I've always had to contact them and then they've made promises about delivery they've not seen through. I've tried giving instructions and even offered to go to their warehouse and pick it up myself and neither worked. Would thoroughly recommend any other service.