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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Since 2021 we use UScreen. They offer really good features and the team behind is just great: doesn't matter if we need support or have questions, they answer and help fast. We can deeply recommend to... Leggi di più

Valutata 5 stelle su 5

We host our GVAA On-Demand training library on Uscreen and have been really happy with it. Clean interface, reliable video delivery, and it makes managing a subscription library surprisingly easy on t... Leggi di più

Valutata 4 stelle su 5

Uscreen has been a very helpful tool for our ministry. Their platform is user friendly, and has so many ways to optimize our page to be the best experience for the subscriber. They also are extremely... Leggi di più

Valutata 5 stelle su 5

Thanks to Uscreen we were able turn our small YouTube channel (Refeel Yoga) into a viable source of revenue. They've enabled us to be able to teach, travel, study, while generating passive income and... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Solid Platform for Video Monetization

Uscreen is a reliable and easy-to-use platform for hosting and monetizing video content. It has the key tools needed to manage subscriptions and grow your business efficiently.

Would recommend it to anyone looking for a straightforward solution.

22 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

We are very happy with uscreen

We are very happy with uscreen, especially for their service, the people are really helpful, friendly, their customer service is very good, and they care about our growth.

18 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Every single person who we've…

Every single person who we've encountered at UScreen has been SO kind and helpful and just happy to work there. They're definitely doing something right with all their employees being 10/10. They have been so communicative and helpful and pleasant to work with every time. That's rare!

15 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Uscreen has helped me grow my business…

Uscreen has helped me grow my business with its upsell, downsell, abandon cart, and refer a friend features. We’ve seen lots of growth and retention from these features. They are always coming out with innovative ways for the technology to help not only us as business owners but also our clients.

15 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Uscreen is a gem!

Uscreen has been an absolute game-changer for our company! From the moment we started using their platform, we were impressed by how intuitive and user-friendly it is. Setting up the video library and customizing our website was a breeze. If you’re looking for a robust and reliable platform for video-on-demand, look no further than Uscreen. Highly recommended!

14 gennaio 2025
Non scritta su invito
Valutata 3 stelle su 5

Pretty, but still having some growing pains.

THE PROS

It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing.

THE CONS

The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement.

OVERALL EXPERIENCE

It's been frustrating. Our company often feels like we signed on with a start up company and just have to grit our teeth through the growing pains. They do seem to be working on that growth, but not always in the areas we need to best serve our customer base.

1 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

The best place to host a video membership

I highly recommend Uscreen! I've hosted my online yoga membership on Uscreen for over a year now and it's been the best decision that I've made for my business. Uscreen are constantly innovating to improve the platform with new features, their customer service is exceptional, and they create a wonderful sense of community and support for us as creators. It feels great to be part of the Uscreen community. Thank you Uscreen!

19 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Thank you for your kind words and recommendation! We’re so happy to hear Uscreen has been a great fit for your yoga membership and that you’ve felt supported as part of our community. We’re excited to keep innovating and growing with you!

Valutata 5 stelle su 5

Uscreen: A Game-Changer for Our Business and Customers

Uscreen has been an outstanding platform, offering everything we were looking for and more. Their support and customer care are exceptional—responsive, knowledgeable, and truly embodying the spirit of partnership. The user experience they provide, including their apps, is seamless and greatly appreciated by our customers.

The analytics function is a game-changer for our business. It’s detailed, intuitive, and provides a comprehensive view that allows us to dive deeper into understanding our customers’ needs and preferences.

Uscreen is incredibly easy to work with, and their platform has been instrumental in helping us operate efficiently while delighting our customers. They are also continually innovating, regularly introducing new features that enhance the value they deliver.

1 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Thank you so much for sharing your experience with Uscreen! We’re thrilled to hear that our platform, support, and analytics have made such a positive impact on your business and your customers’ experience. It’s especially rewarding to know the detailed analytics are helping you better understand your audience and their needs.

Our team works hard to ensure seamless operations and continually innovates to bring new value to our users, so your feedback means the world to us. We’re excited to keep supporting your growth and success and can’t wait to see what’s next for your business. If there’s ever anything you need, we’re here for you!

Valutata 5 stelle su 5

Absolutely love the seamless migration…

Absolutely love the seamless migration from my previous app platform. The support team at Uscreen are incredible and I have loved becoming part of the Uscreen family.

17 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Thank you for your kind words! We’re so glad to hear your migration was seamless and that you’ve felt supported and welcomed into the Uscreen family. It’s a pleasure to have you with us!

Valutata 1 stelle su 5

Appalling Customer Service and I do not recommend their services

Appalling Customer Service. I do NOT recommend their services in any shape or form. They have a standard line when you want them to implement into your website to enhance member experience. "We value your input and we will put this forward to the tech team". 2. They charge $6 for every subscriber you get and top of the annual fee they charge. Minimum USD 1000. Thats not fair. 3. Asked them to implement features for my site, they used the same line as above. I had to spend additional money outside of Uscreen. Overall, my experience as a user has been frustrating to get them to do anything of which nothing. They dont value you. I value my subscribers and I do whatever it takes and spend money to ensure I keep my clients. Uscreen don't value you and it's a cash money making business. Again, I do not recommend their business whatsoever. If you see their response, that is not true, they didn't specify what feature they added LOL. It's just a reply to show you they took action. they didn't return any emails back. My feedback still stands

17 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Thank you for sharing your honest feedback. I’m truly sorry to hear about your frustrating experience—it’s clear we fell short of your expectations, and we take that seriously. Shortly after you published this review, we launched a new feature that directly addresses the concerns you raised regarding enhancing member experience.

We strive to continuously improve our platform and provide tools that help creators succeed. Your feedback is invaluable in guiding these updates, and I sincerely hope you’ll give us another chance to show you the improvements we’ve made. If you’d like to discuss your concerns further or learn more about the new features, please don’t hesitate to reach out.

Valutata 5 stelle su 5

The girl is very patient with me.

15 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Hi Israel, thanks for your review. It sounds like you're saying that one of our team members was patient with you. If there's anything we can help you with, please don't hesitate to email our team at support@uscreen.tv - thank you!

Valutata 5 stelle su 5

Customer focused + Great Product

Customer focused, always updating the renewing their product and service, great customer service, pro-active, listen to their clients, and the platform itself is easy to use and has great features for the back and front end.

2 dicembre 2024
Non scritta su invito
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Risposta di Uscreen

Thank you so much for your kind words, Laura! We truly appreciate you taking the time to share your positive experience with us.

We're thrilled to hear that you find our platform easy to use and that you value our customer-focused approach, including our commitment to ongoing product updates and excellent customer service.

We strive to continuously improve and listen to the feedback from our valued clients like you. Your support means the world to us.

Valutata 5 stelle su 5

Uscreen has no doubt the best team and…

Uscreen has no doubt the best team and customer/membership support I've experienced in this industry. Building and launching a membership can be overwhelming but they made it so seamless for my team and me. I'm excited for everything that's possible!

28 novembre 2024
Non scritta su invito
Logo di Uscreen

Risposta di Uscreen

Thank you so much for your kind words, Mil! We're incredibly grateful for your positive feedback and for choosing Uscreen as your platform.

We truly value our customers and strive to provide the best possible support throughout your membership journey. We're thrilled to hear that our team made your launch experience seamless and that you're excited about the possibilities with Uscreen.

We're here to support you every step of the way. If you have any questions or need assistance with anything, please don't hesitate to reach out to our support team.

Valutata 5 stelle su 5

A video platform for content creators

The platform design and user experience. Everything is easy to build and for the end user easy to navigate. The funnels and automations are also helpful. Very positive experience. They’re very helpful. I always feel inspired from the team and their recent london event was amazing. Really helpful to meet other content creators and hear what’s working for them. I love how our videos also look super professional and our users have a clean easy experience when enjoying our content.

29 novembre 2024
Non scritta su invito
Logo di Uscreen

Risposta di Uscreen

Hi Clare!

Thanks so much for the awesome review! We're thrilled you're loving the platform.

It's awesome to hear you're finding it easy to use and build with. That's exactly what we strive for – making it simple for creators like you to shine. And we're glad the funnels and automations are helping you streamline things.

We loved connecting with you at the London event too! It's always inspiring to meet other creators and hear about their successes. We're so happy you're enjoying the platform and that your users are having a great experience with your content.

Keep creating amazing things!

Valutata 5 stelle su 5

Great customer service and often get updates

UScreen's customer service is usually very good and often come to your need quickly. The new features that come out are cool and it seems like they're listening to their customers when they're coming out with them which is great!

28 novembre 2024
Non scritta su invito
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Risposta di Uscreen

Hey Jon,

Thanks for the kind words! We really appreciate you mentioning our customer support and the new features.

We're always striving to improve and make sure our platform is the best it can be, so we're glad to hear that you're finding the new features helpful. We definitely take customer feedback seriously when developing new features, so we're happy you're seeing the results.

If you have any suggestions or feedback on how we can further improve, we'd love to hear from you!

Valutata 5 stelle su 5

Definitely recommend

I moved over to Uscreen just over two months ago and the experience has been wonderful. They were just what I was looking for and more. So user friendly and I have had the opportunity to connect with other creators. It feels they really care about their customers.

24 ottobre 2024
Non scritta su invito
Logo di Uscreen

Risposta di Uscreen

Hey Georgie,

Thanks so much for the kind words! We're thrilled to hear that you've had such a wonderful experience with Uscreen since joining us two months ago.

We strive to make the platform as user-friendly as possible and we're always happy to hear when creators are able to connect with others in our community.

We're here to support you every step of the way, so please don't hesitate to reach out if you have any questions.

Valutata 5 stelle su 5

Uscreen has made doing online teaching…

Uscreen has made doing online teaching and community to easy and effective. With it all built in one, there is no need for having to use tons of third party software (just a little).

Technical support is very prompt and will help solve whatever problem is needed.

21 ottobre 2024
Non scritta su invito
Logo di Uscreen

Risposta di Uscreen

Thank you for your review! We’re so glad Uscreen has made online teaching and community building easy and efficient for you. It’s great to hear that our prompt support team has been able to assist whenever needed.

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