Usa Daysy Recensioni 

381
•
TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

Literally the biggest waste of money on the entire planet. Doesn't sync with your phone, takes forever to take your temperature and straight up doesn't work. I have reached out to customer support mul... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I began using Daysy a little over 2 years ago. It has brought a lot of insight on how my hormones and temp regulate with eachother. I love how I don’t have to suppress my ovulation (birth control) and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My Daysy sensor broke and I reached out to the customer service. Luckily it was covered under warranty but even if it wasn’t they offered a discounted rate for a replacement. They were very responsive... Leggi di più

Valutata 5 stelle su 5

Customer service is AMAZING! Have had my Daysy since I got married 7 years ago and have since switched to Daysy 2.0 and just recently had a troubleshooting issue with a light pattern that wasn’t in th... Leggi di più

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

Daysy is an intelligent fertility tracker that lets you get to know your very own menstrual cycle. Thanks to Daysy, you know exactly when you are in your fertile window and when you are not.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

381 recensioni

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4,2

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Valutata 5 stelle su 5

Daysy is life changing and the customer service is worth her price tag.

I LOVED using my Daysy when I went off birth control. It helped my husband and me make decisions about our family without having to take a pill. When we decided to wait, Daysy was there. When we decided to try, she was helped us there too.

When we lost our baby 8 weeks later I couldn't wait to get back to Daysy. It knew it would make me feel more normal. I have been struggling to get it to work, however, because it is still stuck on "pregnant". I took a chance and reached out to customer service, not expecting much, and was blown away by the personal emails I received. The customer service is unbelievable.

Daysy is worth every penny. I'm a customer for life and recommend it to every woman.

19 dicembre 2019
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Risposta di Usa Daysy

We're so sorry for your loss, but glad our customer service team was able to support you. Thank you for your kind words and feedback.

Valutata 5 stelle su 5

Pocket Full of Daysy!

To start. I loveee my daysy. I've been using it for about 3 years now. I recently had a bit of an issue with my device. This issue wasn't due to anything on the product's end itself but user. I reached out to find out how I go upon repairing or what my next step should be. They helped me every step of the way. They gave me a replacement daysy with a complimentary upgrade (which was unexpected and such a treat). The turn around was quick, painless.
Thank you!

18 dicembre 2019
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Risposta di Usa Daysy

Thank you so much, Alyx!

Valutata 5 stelle su 5

If I could give more stars I would

If I could give more stars I would. I rave about this device and the service the company provides! My daysy broke and after sending it in, they upgraded me to the daysy 2.0 at no additional cost and shipped my new device all within the same day. Honestly couldn’t ask for a better customer experience...I wish everything were this easy!

5 dicembre 2019
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Risposta di Usa Daysy

We're so glad we could assist you! Thank you!

Valutata 5 stelle su 5

Love my Daysy

I have been emailing with Daysy support regarding my device that has not been syncing for quite some time now with photos and videos and they said they are replacing my old daysy with a new one as it is under warranty! I have had nothing but amazing customer service with any questions or concerns from this company since 2015 when I bought my Daysy. I still have been taking my temperature everyday for MONTHS without being able to sync to the app because I did not want to give up on her haha, and now a new replacement? Completely unexpected and I am truly thankful! yay for warranties and the Daysy Team! 100% recommend Daysy for a hormone free, safe way to track your cycles. <3

29 novembre 2019
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Risposta di Usa Daysy

Thank you so much, Bianca!

Valutata 5 stelle su 5

Daysy customer support is amazing!

Daysy customer support is second to none! I noticed that my Daysy looked as though it was separating at the seams so I sent an email with photos to Daysy customer support. They got back to me promptly asking a few questions and for a couple more photos. The result was that they asked for me to send in my Daysy and gave me clear parameters of what they would do and the potential outcomes of sending my Daysy in. Within a day of receiving my Daysy they diagnosed the issue and informed me that they would be transferring all of my data to a new device and sending the new device back to me with instructions on how to sync my new Daysy.

I am so grateful for such efficient customer service and highly recommend Daysy to any and all women out their who want to take charge of their fertility.

27 novembre 2019
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Risposta di Usa Daysy

Thank you, Al! We appreciate your kind words!

Valutata 5 stelle su 5

I already loved Daysy because she is a…

I already loved Daysy because she is a great form of natural birth control and I've only had great experiences with her. The customer service team on Daysy just makes having her even better. I've only ever had amazing communication with them; they're so timely, kind, and mindful. I love supporting this company and the amazing product.

12 novembre 2019
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Risposta di Usa Daysy

Thank you for your kind words, Nini!

Valutata 5 stelle su 5

Happy Camper

I received excellent customer service when facing an issue I couldn't troubleshoot myself--a possibly frustrating situation was made easy. The product works great as advertised.

2 novembre 2019
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Risposta di Usa Daysy

Thanks so much, Tori!

Valutata 5 stelle su 5

Daysy has helped me understand my fertility

I have been using Daysy for just over a year now and it continues to be an amazing experience with the product and the support staff. I have loved getting more in tune with my body and having this tool to help me do that! The customer support is so exceptional as well and all my questions and concerns are always addressed in a timely and professional manner! I love daysy and how much it symbolizes women taking control of their fertility!

1 novembre 2019
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Risposta di Usa Daysy

Hi Rachel, Thank you so much for your feedback!

Valutata 5 stelle su 5

Daysy customer support

Daysy customer support is the best I've ever received in my life!! everyone was so nice and my problem was solved very quickly, it makes me love my daysy even more!

28 ottobre 2019
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Risposta di Usa Daysy

Thank you, Fernanda! We appreciate your kind words.

Valutata 5 stelle su 5

Daysy's customer service team is top…

Daysy's customer service team is top notch! I needed to send my device in for evaluation and it was determined to be covered under warranty. The entire process their team was quick and speedy to communicate details and updates. I mailed my device on a Monday and received my new device on Saturday! Minimal downtime and missed temps! They also give helpful tips/reminders prior to sending in the device to help ensure data is transferred. Highly recommend Daysy and this team. Thank you for valuing customers and providing excellent service!

21 ottobre 2019
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Risposta di Usa Daysy

Thank you, Ariel! We were happy to help you!

Valutata 5 stelle su 5

Good Customer Service

I am happy with the way that Daysy handled my warranty when my device showed signs of cracking. They kept me informed every step of the way and gave me no hassle. It’s a great product, and I’m pleased with the service.

17 ottobre 2019
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Risposta di Usa Daysy

Thank you, Kristen!

Valutata 5 stelle su 5

I was having issues with my Daysy 1.0…

I was having issues with my Daysy 1.0 and reached out. Within one day of me sending it back, they had diagnosed the issue and informed me they were sending me a Daysy 2.0. I received it two days later and I love it, great customer service!

25 settembre 2019
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Risposta di Usa Daysy

Thank you, Carlie! So glad we could assist you!

Valutata 5 stelle su 5

Some of the best customer service I…

Some of the best customer service I have ever experienced. Everyone I emailed with was kind, responsive, and incredibly helpful. I already loved Daysy for its product, but now I love them even more for their service.

11 settembre 2019
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Risposta di Usa Daysy

Thank you so much for your kind words, Jade!

Valutata 3 stelle su 5

I love my daysy but I'm facing a…

I love my daysy but I'm facing a battery interruption issue for quite some time now, and nothing helps..
Customer service did not reply nor helped, despite having it for several months only.
I'm so frustrated!!

8 settembre 2019
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Risposta di Usa Daysy

Hi Shani, I'm not sure where you are located or to what email address you're writing, but if you email us at info@usa.daysy.me, we'll be happy to assist you with next steps.

Valutata 5 stelle su 5

My daysy has been absolutely amazing!

My daysy has been absolutely amazing. I am now able to predict when I’m ovulating and when my period is coming because it has taught me how to read my body. I was devastated when my cat knocked my Daysy off the table and it broke but I emailed customer service and not only did they respond quickly and answer all my questions but sent me the newest model of Daysy for no charge. I’m grateful to have found such an amazing company.

5 settembre 2019
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Risposta di Usa Daysy

Thank you so much, Kylie!

Valutata 5 stelle su 5

4 years with Daysy

4 years with Daysy, and I have no regrets! I have lived hormone-free, stress-free, and birth control pill-free these last 4 years all thanks to Daysy. I haven't had a single pregnancy scare, it tells me the exact day I start my period and ovulate, and has helped me know my body in ways I didn't know were possible. I look forward to trying to conceive when we're ready because I know Daysy will make fertility planning a breeze.
I have only had to send my Daysy in twice for repairs, and both times, the Daysy team were incredibly punctual and helpful in their responses. They honored my warranty and I only had to pay for the shipping to their facility. I know I'll have my Daysy for as long as I can!

3 settembre 2019
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Risposta di Usa Daysy

Thank you for your feedback, Haley!

Valutata 1 stelle su 5

Daysy sync is trash

This app is horrible. Yes the tracking feature is cool when I can get my Daysy to SYNC! Which is impossible 95% of the time. Yes the blue tooth is on, yes I have reread the instructions 80 times, yes the notifications is on, yes I let the Daysy fall asleep then try to resume syncing. It takes me having to log out of the app entirely and sometimes uninstall then reinstall just to get a reading. And that sync button in the upper right hand corner is completely useless. It does nothing. No one wants to do that in the morning every day because it won’t automatically sync or even manually sync for that matter.

1 settembre 2019
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Risposta di Usa Daysy

Hi Kisa, We're so sorry to hear you're having some trouble connecting. We received your email and will be responding to you shortly to resolve your concerns and make this process easier for you! Thank you for reaching out to us.

Valutata 5 stelle su 5

Five Star service to all of the Daisy…

Five Star service to all of the Daisy team members!!!!
I had a problem with my Daisy which I immediately reach out to them. They were so prompt on responding to all of my questions as well they were able to solve my problem and even replace my device with the 2.0.
Talk about great customer service.

30 agosto 2019
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Risposta di Usa Daysy

Thanks so much, Priscilla!

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