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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I love Braun clocks. They are always very accurate, especially for battery powered devices. This particular digital clock, is unfortunately very very dim. I had hoped to put it in my living room next... Leggi di più

Valutata 2 stelle su 5

I’m disappointed with this product. The clock arrived without instructions, so I had to search for help online. Even after resetting it ten times, it keeps blinking. I am not using the alarm. I bought... Leggi di più

Valutata 3 stelle su 5

Bought it to replace a 15 year old Braun that had been perfect until falling on a hard surface. Very dissapointed as the new one gains at least 30 minutes a day and there doesn't seem to be any way t... Leggi di più

Valutata 5 stelle su 5

Love the clean design and the grey colourway, it fits perfectly with our room’s colour scheme. The gentle light is really useful at night, and the alarm is clear without being harsh. Best of all, the... Leggi di più

Dettagli dell'azienda

  1. Costruttore di orologi
  2. Produttore di orologi
  3. Negozio di orologi

Informazioni su Braun-Clocks - US

Scritti dall'azienda

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Braun clocks are wonderful

Braun clocks are wonderful: understated yet attractive modern design, practical and reliable. I only wish they were a bit more affordable. Service and speed of delivery is excellent and the website is great.

27 aprile 2022
Valutata 1 stelle su 5

The clock stopped working after a few…

The clock stopped working after a few weeks. It would reset the time and temp randomly. I returned it to you at least 6 weeks ago and have never heard a response or gotten a replacement. Please advise.

1 aprile 2022
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Risposta di Braun-Clocks - US

Many thanks for your feedback and apologies for this inconvenience.
Having checked with our Service Dept, we received your clock on 16/03/22 and it is with our engineer for inspection.
I've passed your comments to our technical support team who will soon contact you with further update.
Our sincere apologies for this inconvenience.

Valutata 5 stelle su 5

BNO106

Great price and fast shipping for my watch. My bno106 watch is well made and the price was great(bought one for my son too). Met all my needs for a watch. Very easy to read!

24 marzo 2022
Valutata 5 stelle su 5

Beautiful design.

Received well packaged. Love the charging alarm clock, beautifully made. The wall clock was smaller and cheaper made than expected, but still a beautiful design. Why doesn’t US carry these products? Seems like they’d sell well here, except we only get the razors and such.

8 marzo 2022
Valutata 1 stelle su 5

Watch arrived broken, hassle with return shipping

I was very much looking forward to wearing this beautiful watch. But unfortunately, Braun is not set up to adequately serve customers overseas. If you are located outside the UK, I would not recommend purchasing from them online.

The watch arrived requiring a repair and it turns out Braun does not provide return shipping labels. Instead, they require you to mail the watch back yourself and cover only up to $15 of that shipment, which costs well over $100. The customer service representative was adamant that it shouldn't cost that much, but that's how much it costs. For such an expensive product, if they are going to send a broken product, they should provide a return mailing label.

The watch also required an adjustment of the band, for which the company recommended the same costly mailing procedure. It would have been much easier for them to include instructions for how to do it myself. To save myself the hassle, I took it to a local repair shop and paid out of pocket.

All in all, I'm surprised by the poor level of customer service from such a well known company and regret buying this watch in the first place.

4 marzo 2022
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Risposta di Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you are experiencing some technical issue with your watch. I've forwarded your comments to our technical team who will soon contact you to resolve this matter.
Once again apologies for this inconvenience.
Kind Regards

Valutata 1 stelle su 5

I Cannot Review an Item I Still Have Not Received!

I cannot tell you about the clock as I have not yet received it! When I wrote to inquire earlier this week, the only response received from Braun was that the USPS had not yet updated the delivery information. I am not at all happy with the time it is taking to receive the clock, nor the failure of Braun to contact the shipping partner directly and provide me with updated delivery information. If the package is not received by the end of the week, I will be canceling it!

23 febbraio 2022
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Risposta di Braun-Clocks - US

Many thanks for your feedback and very sorry to hear that you are still awaiting delivery of your order. I've liaised with our customer service team and also contacted Royal Mail for an update, and we were advised that the USPS have already scanned the receipt of the parcel and it is being prepared for delivery so we believe that you will soon receive delivery of your order. Usually all international postal deliveries are delivered within 7-10 working days but due to COVID restrictions and shortages of staff at custom checkpoints some deliveries are taking little longer then usual.
Should you have not received delivery by early next week please kindly email us and we will do our best to to resolve thsi for you ASAP.
Once again our sincere apologies for this inconvenience.

Valutata 4 stelle su 5

Nice Clock

Shipping took awhile, but received - thank you.

7 febbraio 2022
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Risposta di Braun-Clocks - US

Many thanks for your feedback and apologies for this inconvenience.
Having checked the tracking details on Royal Mail website, it stated that the parcel was delivered on 07/02/22.
The order was immediately dispatched but due to shortages of workforce there are delays at customs checkpoint.
Once again apologies for this delay.

Valutata 5 stelle su 5

Sleep easy--in style

Beautiful design, simple-to-use analog functionality, and perfect remedy for sleep disrupting LED clocks. If you're looking for distraction-free and no light alternative to your phone or LED clock, then go with a Braun travel alarm clock. Plug in a pair of rechargeable batteries and you'll be set for peaceful sleep and reliable wake up.

4 febbraio 2022
Valutata 5 stelle su 5

The BC21 is a brilliant alarm clock

The BC21 is the perfect minimalist alarm clock, with a very well designed user experience and quality construction. We’ve had it for a few days now, and there is nothing I would change. Delivery from the UK to the US took a few days longer than expected, but that was thanks to Royal Mail keeping the package at Heathrow for a week before putting it on an airplane.

27 gennaio 2022
Valutata 4 stelle su 5

Great Tech Support and Customer Service

Braun Technical Support did a very diligent job at helping me troubleshoot the analog clock I had purchased. There was a mechanical issue that couldn't be fixed on my end, so Braun issued me a full refund. Although I'm unable to use the alarm (which was the purpose of my purchase), I appreciate the great customer service.

21 gennaio 2022
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Risposta di Braun-Clocks - US

Many thanks for your feedback and apologies for this inconvenience. Our technical team have already replied to your email with possible resolution to correct thsi issue.
Please kindly review the troubleshooting advise provided on email to correct the issue. If the issue is still not resolved then please reply to the email and our team member will assist you further to resolve this matter.
Once again apologies for thsi inconvenience.

Valutata 3 stelle su 5

Delivery time was too long ..

Delivery time was too long ... ordered on Dec. 8, 2021 ... delivered Jan. 3, 2022.

4 gennaio 2022
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Risposta di Braun-Clocks - US

Many thanks for your review and sorry to hear that your order took longer then usual.
Please kindly note that due to festive season and with added COVID issues International deliveries are taking slightly longer then usual.
Once again apologies for this inconvenience.

Valutata 1 stelle su 5
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Risposta di Braun-Clocks - US

Many thanks for your review and sorry to hear that you are still awaiting delivery of your order.
Having checked our record we can confirm that your order was dispatched on 17/12 and is currently with USPS and progressing for delivery.
Please kindly note that due to festive season and with added COVID issues International deliveries are taking slightly longer then usual.
Our team will email you with tracking details accordingly.

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