Urban Locker Self Storage Recensioni 30

TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This was one of the worst experiences of my life. Everyone working there is great at pretending to be nice but in reality what you get is aweful communication, and that includes constant lying, and a... Leggi di più

Valutata 5 stelle su 5

Mustafa was a legend at helping me move in my storage unit. He made the whole process really seamless even though I only enquired on the day. As a student who has stored at another storage company las... Leggi di più

Valutata 5 stelle su 5

Highly recommend. Brilliant. Always had a positive experience. Super understanding team/company - always so accommodating. Had my locker for over a year and had no issues whatsoever, even when I neede... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have felt extremely welcome when using my storage locker at Urban Locker. The staff are always super friendly and are always on hand to answer any questions I may have. Ella and Garfield were extrem... Leggi di più

Dettagli dell'azienda

  1. Self-storage

Scritti dall'azienda

Urban Locker Self Storage London provides a wide range of secure indoor self storage units and services in Old Street & Islington in the heart of central London. We have a dedicated team that will always be here to help.


Informazioni di contatto


4,1

Molto buono

TrustScore 4 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Valutata 1 stelle su 5

This was one of the worst experiences…

This was one of the worst experiences of my life. Everyone working there is great at pretending to be nice but in reality what you get is aweful communication, and that includes constant lying, and a place that look high tech but keeps breaking down. I did not feel that my items were safe in this storage at all.

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mustafa was incredible in assisting…

Mustafa was incredible in assisting with my storage unit move-in! He made the entire process effortless, even with my last-minute inquiry. As a student who used a different storage company last summer, I can say this experience was far smoother and more efficient. Highly recommend!

25 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service!

I have felt extremely welcome when using my storage locker at Urban Locker. The staff are always super friendly and are always on hand to answer any questions I may have. Ella and Garfield were extremely helpful when I was moving out of my Locker today and informed me of everything I needed to no! 10/10 would recommend to anyone!

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very responsive Staff

Very responsive Staff, very helpful and easy to book and safety in storage.

2 maggio 2025
Non scritta su invito
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Risposta di Urban Locker Self Storage

It was a pleasure to meet you, Pauline. Glad we could help another business from our neighbour working in The Bower. Thanks for the review & see you again soon.

Valutata 5 stelle su 5

great service

Mustafa was a fabulous representative, he looked after me and was great to talk to. Hes been nothing but professional, calm and a great listener. Really went above and beyond for me to ensure my questions were all answered

14 aprile 2025
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hi Samantha,
Appreciate your review & this has been fed back to Mustafa. If you need anything else do let us know & thank you for using Urban Locker

Valutata 5 stelle su 5

Friendly staff and professional security measures

Joanne made finding a place to store my things so easy. A friendly and professional environment with cameras on every corner and passcodes to get in and out of the storage facility. I definitely felt confident in the safety of my belongings whilst storing them here. Thank you Urban Locker Old Street!

27 febbraio 2025
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hi Alexa,
We are glad you felt so secure while experiencing storage for the first time. It was nice chatting with you as well. Shout if you need anything else, and thanks for Storing at Urban Locker.

Valutata 5 stelle su 5

The one who assisted me was mustafa…

The one who assisted me was mustafa rahmani, amazing guy , chill knows whats his doing 10/10

9 dicembre 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Glad to hear. Using storage & moving items in can be aided by a relaxing environment. Thanks for the review & choosing to store with Urban Locker.

Valutata 5 stelle su 5

The highlight of my experience was the…

The highlight of my experience was the storage company’s thoughtful touch of hospitality; they offered me a cup of tea on my moving-in day.

25 gennaio 2025
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hi Olay, Sometimes a cup of tea can help whilst moving in. Glad you appreciated it & thanks for choosing Urban Locker.

Valutata 3 stelle su 5

No one at the desk, again

There was a few times I went to drop something and there was no one at the desk. Again.

And they can’t lend you a trolley to bring stuff from nearby. They should have a deposit scheme

15 dicembre 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

We will continue to review our processes & will take a look at options for customers using trolleys. We did notify you well ahead of moving in that currently it is not feasible to use ours & offered alternative options. Always here to help though!

Valutata 5 stelle su 5

Highly recommend

Highly recommend. Brilliant. Always had a positive experience. Super understanding team/company - always so accommodating. Had my locker for over a year and had no issues whatsoever, even when I needed to make late payments. Massive thank you to Joe, at Old Street, for all the help today. If you’re looking for storage.. definitely worth checking out Urban.

13 dicembre 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Happy New Year!
Great Karim to see you returning to store with us on several occasions. We will always be here to help whatever your circumstances.

Valutata 5 stelle su 5

I booked with Urban Locker self storage…

I booked with Urban Locker self storage for about 3 months as I needed storage over the summer and I must say my experience has been brilliant. Mustafa at the reception and Stephen through email were so friendly and welcoming and always gave brilliant customer service and quick replies. I think one of the main things to take note was the prices for such an amazing location as it was very affordable for a storage in the middle of old street. I 100% recommend this storage for everyone looking for a storage right in the middle of the city.

10 settembre 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Ahmed thank you for a wonderful review.
We are here to help & excel at customer service which shows with Mustafa & Stephen.
Our prices aim to be competitive & reflect the benefits of storing with Urban Locker.

Hopefully see you again soon.

Valutata 5 stelle su 5

Service was FANTASTIC!!

Service was FANTASTIC!!
Was easy and confortable, a nice mate help me with everything. If you need something, just ask for Mustafa, he will helps you a lot!

2 agosto 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hi Daniel,
I'm glad you found the whole experience of taking Storage so comfortable.
Mustafa will be here should you require Storage again in the future & thank you for choosing Urban Locker Storage.
Take care for now.

Valutata 5 stelle su 5

joanne is great

joanne is great! easy communication and very understanding :)

18 luglio 2024
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Risposta di Urban Locker Self Storage

Thank you for the review & glad we got the service sorted. Do let us know if we can help with anything else.

Valutata 5 stelle su 5

Joanne was very helpful getting me set…

Joanne was very helpful getting me set up with my new storage unit. It was a very easy and straight forward process and the staff were very friendly. I would recommend.

10 luglio 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hi Indya,
Thanks for the rewiew & storing with us at Urban Locker. Glad together we arranged the Storage for you & you were able to move in the same day.

Valutata 5 stelle su 5

Great service and convenience

This is our second time using Urban Locker. We have found the experience efficient and flexible, the company seeking to accommodate our needs. Jo in particular has been wonderful to work with, warm and professional. Her attention to detail and support for our requirements stands out, we are truly appreciative. The location was also very convenient for us and transport.

3 luglio 2024
Non scritta su invito
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Risposta di Urban Locker Self Storage

Hey Karmen,
Thanks for the wonderful review. It is great to see you back again with us & glad I was around to catch up with you. Always here to help.
It is brilliant that we are only a 3 min walk from Old Street Station.

Take care & see you soon.

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