Skye, Anish & Vicki of Upcover were amazing in helping us transition from our old brokers. Working with us at the last minute in the renewal period they provided options that were considerably bette... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
UpCover have been amazing to deal with from the very start of my "self-employed" journey in the disability support sector. The team are real humans that ensure you're covered for everything but still... Leggi di più
very easy and pleasant experience setting up insurance with these guys. really suits me as it is not necessary to take out a whole years insurance which seems to be the standard when taking out a poli... Leggi di più
good rideahare insurance. its affordable and fast claim process. you can choose your own repairer. this insurance cover all natural events like hail storm, flood, fire, theft n all. its recomended.
Dettagli dell'azienda
Scritti dall'azienda
upcover is simplifying distribution of insurance by making it easy for trusted brands & marketplaces to offer affordable SME insurance. Our proprietary platform offers Australia’s fastest online quoting experience for small business insurance and our APIs connect with multiple insurers and allow any brand to become a distributor of business insurance in minutes!
Informazioni di contatto
Level 8/11 York Street, 2000, Sydney, Australia
- 1300 UPCOVER
- upcover.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Delighted customer!
I have been using Upcover for just over a year for our business insurance needs. Their customer service has been exceptional, and they have access to all the business insurance products that I've needed. The premiums are highly competitive and I have saved significantly as a result. Bottom line - I could not recommend them more highly.
Upcover made arranging Fast, Friendly, and Hassle-Free Insurance for my business…
Upcover made arranging my business insurance simple and stress-free. The entire process was quick, the platform is easy to navigate, and their communication is excellent. I felt supported from start to finish — their team was responsive, friendly, and professional. It’s rare to find a service that combines efficiency with such a personal touch. I wouldn’t hesitate to recommend upcover to any small business owner looking for reliable insurance and great customer service.
Feels Like a Friend, Not Just a Broker
As a small business owner with a tricky, niche setup, finding the right insurance was tough, until I found Upcover. They genuinely care about understanding your business and make you feel supported every step of the way. Even when challenges came up, they worked hard to find tailored solutions. It honestly feels like working with a trusted friend, not just another broker. Big thanks to Skye and the team for their care and commitment.
Poor customer service. Ignore AI reviews
Terrible customer service and very misleading emails containing incorrect information. They'll phone you at 7.30pm at night to tell you different information again, and then tell you that there isn't a manager available to speak to at that time.

Risposta di upcover
From Quote to Trust — Upcover Nailed It
As a startup founder, I believed that only another fast-growing Australian startup could truly understand our unique needs. That is why I reached out to Upcover for a quote. The outcome? Impressive — they offered a policy that was 20% cheaper than our mother company's long-term provider.
We decided to switch, and the experience has been fantastic: clear, straightforward, and efficient. Given how critical insurance is to our operations, we could not afford uncertainty — and with Upcover, we didn’t have to.
In fact, one action says more than a thousand words: we moved our mother company’s insurance to Upcover too.
Highly recommended. Try it — and you might end up writing a glowing review just like this.
Good for professional indemnity insurance - disability support
I use UpCover for my professional indemnity insurance as a disability support worker. They offer month by month payment without yearly commitment, which not all insurance companies have on offer. They have been friendly and efficient on the phone when I've had enquiries and when setting up the insurance.
Great insurance that suits my needs…
Great insurance that suits my needs perfectly.
Upcover is great for small cosmetic tattoo biz
Upcover was easy to deal with, auto renewed my policy with lots of emails in advance to let me know. Easy to deal with customer service & they answered all my questions. They were the best for what I needed for my cosmetic tattoo business. And really awesome prices.
Thanks guys!
-Tahneea, Inkle Cosmetic Clinic
Terrible service
Terrible service. Mostly automated replies. When you do connect to a real person, they do not bother to follow up.
Human factor is taken into account and…
Human factor is taken into account and individual’s situation and I appreciate being able to express and talk to someone who listens.
Great product.
Customer service were helpful and responsive in purchasing including seeking/providing extra clarification re terms. Great price and more flexible terms of cover than the big providers. Great to have upcover disrupting the industry! Hopefully I never need to use the insurance, but if I do, hopefully they're as great to work with as they have been so far!!
Easy to get in touch with
I joined Upcover when I needed insurance quickly. I have recommended them to my colleagues and I found them easy to get in touch with when I had questions.
Great Customer Service
So far SO good!
I've had a great time dealing with Upcover! Their platform is super easy to use and when I gave them a call the staff were really friendly (even funny)! Really happy so far, thanks guys!
UPCOVER were so easy to deal with
UPCOVER were so easy to deal with. I was immediately contacted and guided through the process, which was already quick and easy. The ease of communication and their quote process made the choice of choosing upcover a no brainer. Staff were polite and super helpful. I will recommend to other small businesses in the future. Make sure to grab a referral code if somebody who is already a customer recommends)
Upcover were super helpful when trying…
Upcover were super helpful when trying to find the right policy for my business. Thankyou!
friendly and fast service
Started my policy with upcover a month ago and so far they have been fantastic. Had to change my bank details with them over the phone. it was so quick and easy (took 4 minutes and didnt get directed to a robot like a lot of places) and the woman that assisted me was so friendly and helpful. very happy with the service!
Upcover is very helpful
Upcover is very helpful. I like their professional and detail explanation the policy.
I recently acquired public indemnity…
I recently acquired public indemnity insurance from upcover and overall my experience has been quite satisfactory with regards to prompt customer service, flexibility, cost effectiveness and tailored coverage option for my business - Highly recommend ..
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