Dreadful quality rackets and dreadful…
Dreadful quality rackets and dreadful quality customer service! Nevermind Unsquashable, the racket is unusable after a handful of uses - a clear single crack in the frame without any impact, condition of racket is completely fine otherwise.
When raising this with Unsquashable, they've now claimed that they made an error on their website with the pricing and sold the racket too cheap. So whilst they've said they'll provide me with a refund, they're refusing to replace the racket which is now priced at 3 times the price I paid originally. They've instead, offered me a discount code to slightly reduce it, but this is the same discount code that every other customer can use as it's advertised all over their website (Squash100). I'm amazed at how poor the quality of the racket was, and I will be avoiding the brand altogether after this experience!








