Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

WORST BANK EVER!!! DO NOT USE!! After receiving an e-mail saying they were closing in August they have frozen my money, I have no access to it at all and no one seems to want to help. I'll be ta... Leggi di più

Valutata 1 stelle su 5

If negative scoring was available Unizest definitely deserves it. Account opening was good and very responsive support was available. But when we indicated we wanted to close the account and move our... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recommended this to a student friend coming in from abroad to the UK. Thought I might have to help out but she'd signed up, gone through the account opening before she got to the UK and has now receiv... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful experience. I received an email saying that Unizest is closing so I went to withdraw my funds and I can't! I can't use my card or transfer any money. Literally can't access my rent money and no... Leggi di più

Dettagli dell'azienda

  1. Banca
  2. Bancomat
  3. Agente di mobile money
  4. Servizio di trasferimento di denaro

Scritti dall'azienda

The Unizest e-current account app has been designed to give workers and students a smoother start to their financial life in the UK. Without a residential history, it can be difficult to get a UK bank account, which can delay starting life and work. Unizest offers a solution that enables workers and students to open their e-current account even before arrival in the UK.


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

ACCOUNT FROZEN!!!! CAN'T GET MONEY OUT

I just found out PayrNet the company that froze all Unizest accounts and holds the money in these accounts have had it's license revoked by the Bank of Lithuania due to violations involving money laundering, terrorist financing and international sanctions. I've had the worst experience contacting anyone that can give me any answers on getting my money back. If anyone is experiencing the same trouble contacting services for help please get in touch. I'm trying to get as much information as possible!
My email is nushka _01 @ hotmail.com (with no spaces.. can't add email addresses on a review)

23 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Another scam

One star is too many for this fraudulent scam! My son is stranded in the UK with no money and his wellbeing at great risk thanks to Unizest! Who do you think you are by freezing innocent peoples' accounts? I can see a massive legal case coming your way. You are the lowest of lows doing this to the most vulnerable. Why don't you save yourselves from getting into more strive with the UK government and give these people their money so they can live? Your day will come!!!!

23 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Awful experience

Awful experience. I received an email saying that Unizest is closing so I went to withdraw my funds and I can't! I can't use my card or transfer any money. Literally can't access my rent money and no one is helping or responding to emails. So I have no access to my money that they are withholding. Really stressful

22 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

WORST BANK EVER!!

WORST BANK EVER!!! DO NOT USE!!

After receiving an e-mail saying they were closing in August they have frozen my money, I have no access to it at all and no one seems to want to help.

I'll be taking up legal action, i'm glad to see others have been experiencing the same issue. Its illegal to withhold peoples funds, so if your in the same boat, I highly recommend taking legal action.

22 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Worst money app ever. Period.

I also experienced the same problem with this app. My account was frozen and they didn't respond to my messages/calls. I can't believe the same thing happened with other people here, I wish I could've known!
I can’t access my only account so I literally can’t even eat now!

21 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Great UK Account and Helpful Customer Service

The Unizest account was easy to setup and is really useful for my everyday spending and the customer service team are great if you need help. Highly recommend Unizest.

9 gennaio 2023
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Thank you for your reply. Your feedback is much appreciated.

Valutata 5 stelle su 5

Glad to use Unizest

Glad to use Unizest! A great way to store and use credit without a bank account. Very convenient, glad I chose Unizest.

25 novembre 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Thank you for your review. We are pleased you chose Unizest.

Valutata 5 stelle su 5

no hassle set up and easy to use

I found the set up to be easy, transparent and safe. The user interface is uncomplicated, intuitive and just what I needed for my transactions.

29 ottobre 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Thank you for your review. We are pleased to hear you like the app.

Valutata 5 stelle su 5

A recommendation that worked out very well

Recommended this to a student friend coming in from abroad to the UK. Thought I might have to help out but she'd signed up, gone through the account opening before she got to the UK and has now received the card and started to use the account before I realised! She is really pleased with the app and the card and i'm pleased that at least the money side of her coming to the UK has been quick and easy. Thanks

1 ottobre 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Thank you for your review, thank you for recommending us to a student friend.

Valutata 1 stelle su 5

Unprofessional and unaccountable bank

If I could leave a review of 0 this would be it. Highly unprofessional and disconcerting that a bank can get away with the unaccountable practise Unizest performs. We were blocked from transferring out and using our own money in our account for up to 3 weeks, with no proactive communication as to why this was. This was highly disconcerting as rent, food and other utilities are dependant on money.
The idea that we could not use our own money is something hard to grasp.
If you want a bank that gives us free reign of your money, Unizest is not the bank for you.

11 maggio 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello Mr. J. Martin, we are sorry to hear of your concerns. We have been waiting for you to supply further information and without this have been unable to identify you as customer of Unizest to look at any case specifics.

Please be assured that Unizest takes its Anti-Money Laundering obligations seriously and endeavours to act within its responsibilities to the UK Financial Conduct Authority in upholding standards that help protect the financial system and keep customers and their money safe.

Should you continue to consider actions taken by and on behalf of Unizest to have been unreasonable, Unizest recommends contacting the UK Financial Ombudsman for independent guidance.

Unizest Customer Service Team

Valutata 1 stelle su 5

If you need your money, stay away from this app

If negative scoring was available Unizest definitely deserves it. Account opening was good and very responsive support was available. But when we indicated we wanted to close the account and move our funds, our assets were frozen without any notice. The customer support team tried to help, but was left alone by their management who just chose to ignore our messages. It took about 2+ weeks to get this resolved with us spending hours on the phone and writing e-mails and even incurring unnecessary additional costs.

11 maggio 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello Yvi, thank you for bringing your concerns to our attention, the team remains available to discuss your case and assist in understanding next steps.

Please be assured that Unizest takes it's Anti-Money Laundering obligations seriously and endeavours to act within its responsibilities to the UK Financial Conduct Authority in upholding standards that help protect the financial system and keep customers and their money safe.

Should you continue to consider actions taken by and on behalf of Unizest to have been unreasonable, Unizest recommends contacting the UK Financial Ombudsman for independent guidance.

Unizest Customer Service Team

Valutata 1 stelle su 5

I had this account for several months…

I had this account for several months and all of a sudden they close my account without no explanation. Money has gone missing and clearly not bothered about sorting it. Don’t put any money in as you don’t no where it will end up.

31 marzo 2022
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello Louise, thank you for bringing your concerns to our attention, the team remains available to discuss your case and assist in understanding next steps.

Please be assured that Unizest takes reports of fraudulent activity seriously and endeavours to act within its responsibilities to the UK Financial Conduct Authority in upholding standards that keep customers and their money safe.
Should you continue to consider actions taken by and on behalf of Unizest to have been unreasonable, Unizest recommends contacting the UK Financial Ombudsman for independent guidance.

Unizest Customer Service Team

Valutata 2 stelle su 5

I have created and verified an account …

I have created and verified an account with unizest but they won't give the account details. I have written them severally via email but no reply.

6 settembre 2021
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello San,

To fully sign-up for an account we require identification documents to be submitted. All Unizest customers receive confirmation of account opening and their UK bank details in the app.

Please email help@unizest.com with your full name and the email address you used to sign up, if you require any support in opening an account.

Unizest Team

Valutata 1 stelle su 5

Terrible scam account .

Terrible scam account .. my mum transferred me £30 and they closed my account for absolutely nothing.. said this could have been fraudulent! My mum sending me cash is not fraud even she confirmed it her bank confirmed it and account still closed stay well clear

26 agosto 2021
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello Chelcie, Thank you for bringing your concerns to our attention, the team remain available to discuss your case and assist in understanding next steps. 

Be assured Unizest takes reports of fraudulent activity seriously and endeavours to act within its responsibilities to the UK Financial Conduct Authority in upholding standards that keeping customers and their money safe. 

Should you continue to consider actions taken by and on behalf of Unizest to have been unreasonable, Unizest recommends contacting the UK Financial Ombudsman for independent guidance. 

Unizest Team  

Valutata 1 stelle su 5

bad company

I had a unizest account and they stopped serviced last year. I still had some some balance in that account. But still got no refunds and any updates.

20 aprile 2021
Non scritta su invito
Logo di Unizest

Risposta di Unizest

Hello Shun,

We’re a new operator of Unizest that launched this summer. If you had a previous Unizest Aspire account that was a financial product authorised by Contis Financial Services (Firm Reference Number: 900025). That product has now been discontinued, all pre-existing Unizest Aspire customers with funds which have not been redeemed should contact unizestredemptions@contis.com.

The current Unizest account, relaunched in late July 2021, is a separate financial product with no affiliation to Unizest Aspire. For more information or to open a new account, visit https://unizest.com

Unizest Team

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