I would give a good review for the service, but I can’t because of how the company has treated me since. We took their bid and they did a good job with the windows and we are happy with them. Since th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Outstanding Customer Service and Professionalism from Jordan who installed the windows, to Jim who measured the windows and Kirk who sold us the windows. All around great service. It was nice... Leggi di più
L'azienda ha risposto
Caleb did an outstanding job installing my windows. He was very professional and has an excellent work ethic. I highly recommend him if you want the job done right. Jordan who teamed with Caleb wa... Leggi di più
L'azienda ha risposto
Will never do business with them again. They tell you anything to make a sale but don't back it up. Customer service can't answer questions. They promise you a call back but you won't get one. The ins... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Universal Windows Direct of St. Louis opened in 2017. Our products feature the exclusive UniShield brand and come with a transferable lifetime warranty on materials and labor. We are a fully licensed, bonded, and insured company and EPA Lead-Safe certified.
Informazioni di contatto
11993 Borman Dr, 63146, St. Louis, Missouri, Stati Uniti
- (314) 878-0300
3,8
Molto buono
65 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
efficient and capable installers. great windows
Installers were efficient and capable. The windows went in quickly and they cleaned up after themselves. We are quite pleased with the windows too.
2 maggio 2023
Non scritta su invito
Risposta di Universal Windows Direct - St. Louis
We are thrilled to hear our installers provided your with a professional experience and you're loving your new windows! Thanks again for choosing Universal Windows Direct for your home-improvement project.^J
Risposta di Universal Windows Direct - St. Louis
Denise, we appreciate your kind words regarding your experience with us. Thanks again for trusting Universal Windows Direct with your home-improvement project.^J
we had windows installed last November
we had windows installed last November, the windows are great but our installers ere not. when removing the old windows they damaged they damaged the drywall around several windows which i had to repair also they damaged a windowsill they said they would replace it i waited over 4 months and they several said it would taken care of but never was I had to hire someone and they repaired it also waited almost 4 mo to get screens replaced
17 novembre 2022
Non scritta su invito
Risposta di Universal Windows Direct - St. Louis
Hi Frank, we are truly sorry to hear about your experience with us and understand your frustration. If you wish to discuss this experience further or have additional concerns at this time, please contact our team directly at (855)293-7813 for assistance.^J
The installation team outstanding
The installation team outstanding, installed without any concerns. I observed the install at various stages of the install. Removed all debris from the install. When I requested caulking of the lower sills, taken care of. I would encourage Universal Windows Direct to continue with this install team.
4 aprile 2023
Non scritta su invito
Risposta di Universal Windows Direct - St. Louis
Mike, we truly appreciate your feedback on this experience and thrilled to hear our install team exceeded your expectations. Thanks again for choosing Universal Windows Direct for your home-improvement project!^J
Cori was great and was ver informative!
1 aprile 2023
Non scritta su invito
Risposta di Universal Windows Direct - St. Louis
Kathy, we appreciate your feedback on this experience with us. We are thrilled to hear Cori provided you with a professional experience. If you have any questions, please don't hesitate to reach out.^J
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.