Connor arrive on time and acted with professionalism and courtesy throughout. He even assisted with moving some obstacles and a large planter so he could gain access to the work area. He cleared up a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Connor arrive on time and acted with professionalism and courtesy throughout. He even assisted with moving some obstacles and a large planter so he could gain access to the work area. He cleared up a... Leggi di più
L'azienda ha risposto
The work done by Dave & Marius to our cottage was really good. They finished on time, even though they had to abandon the work to collect scaffolding, only obtainable from a distance exceeding 20 mil... Leggi di più
L'azienda ha risposto
Cold called (twice) saying we were required to obtain a new EPC certificate. Caller couldn't identify our property and gave totally inaccurate details abour our current rating. Very pushy and rude.... Leggi di più
L'azienda ha risposto
Great company! Repainted our roof and cleaned the driveway. They did exactly what they said they would do, keeping us informed all the way . Customer service absolutely superb , and all staff friendly... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Universal Eco Homes is a professional family run business with offices in Colchester and Manchester. With many years of experience in the industry we have a professional, dedicated, qualified and friendly in house team of staff. Universal Eco Homes are fully insured and health and safety compliant.
Our comprehensive services include - Pressure Washing - Soft Wash - Gutter Cleaning - Moss Removal - Roof Cleaning - Roof Sealing/Coating - Exterior Wall Cleaning - Exterior Wall Coating - Patio Cleaning - Patio Sealing - Driveway Cleaning - Driveway Sealing Universal Eco Homes cover Essex, London, Norfolk, Suffolk, Kent, East Sussex, West Sussex, Surrey, Buckinghamshire, Hertfordshire, Cambridgeshire, Oxfordshire, Bedfordshire, Berkshire, Northamptonshire, Lancashire, South and West Yorkshire, Cheshire, Merseyside and Greater Manchester areas. Both our roof and wall coatings come in a wide range of colours and come with a substantial guarantees. In order to help us to get the best result our cleaning technicians use the latest equipment, technology and products. This means that our customers get great results, every time. For Universal Eco Homes there is no job too big or too small. We apply the same levels of care and expertise to all our customers from smaller, domestic works to larger commercial properties. If you would like to find out more about the full range of services that we offer to domestic and commercial clients please contact us for a free, no-obligation quote 0800 047 2404 or visit our website www.universalecohomes.co.uk.4A DE GREY SQUARE, DE GREY ROAD, CO4 5YQ, COLCHESTER, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Contacted me under fauls intenstions saying coming round on one thing just to check on heat loss and moisture then saying about the moss on roof. Same old story saying I can do it for this price a few £s knocked off but he says i am doing it on my own back. Making people think they are getting a good bargin.

Risposta di Universal Eco Homes

Risposta di Universal Eco Homes
David and Marius have just finished our roof and I must say they have done an excellent job
A really nice,polite duo
I would recommend them to anyone

Risposta di Universal Eco Homes
Arrived on time, Tom and Ciaran were extremely polite and worked very hard all day.Hardly took a break. Did a great job and cleaned up beautifully. Thank you 😁

Risposta di Universal Eco Homes
The team turned up promptly and on time. Very polite and competent workers. Worked most of the day with only a break for lunch. Cleaned up most of the foam debris which had fallen from the loft hatch and cold not be avoided. Would recommend.

Risposta di Universal Eco Homes
We responded to a cold call, unusually for us, and the rep persuaded us to go further. We have not been at all disappointed. Our roof must be a few hundred weight lighter after the clean and removal of all the moss. Now it has been sealed and coloured and it has transformed the look of the house. Dave and Marius are a credit to the company. `they worked tirelessly and professionally. We,d happily recommend them to others.

Risposta di Universal Eco Homes
we must give a shout out and thank you to David and Marius who are working on our roof and walls at the moment and doing a great job although not complete yet but they have worked their socks off and not stopped even through freezing cold and wet weather! In todays society it is rare to find such hard working ppl ensuring the job is done to a very high standard and not cutting corners. Will review again once complete!

Risposta di Universal Eco Homes
All the staff and crew were very friendly and helpful.
Thorough and excellent standard of work.
Nothing was too much trouble.
Recommended!

Risposta di Universal Eco Homes
Second time we have had work carried out by Universal Eco Homes, and on both occasions the work was carried satisfactorily by two great respectful teams, who were great workers, and who fully cleaned up afterwards, would certainly recommend.

Risposta di Universal Eco Homes
The men who carried the work did an excellent job, however there was a difference between what I was told would be done by the salesmen and what the workers were told to do, however it all worked out well despite the miss information.

Risposta di Universal Eco Homes
They where so very nice and polite when they where and had very good manners

Risposta di Universal Eco Homes
Chris really worked hard and left the roof, and the property clean. We no longer have the problem of moss on the glass conservatory roof.

Risposta di Universal Eco Homes
I have always maintained that it's not always a problem if someone makes a mistake, it is how this mistake is dealt with afterwards.
Joseph called me in response to my complaint about the conduct of a new team member. I really appreciated him taking the time to investigate, review the evidence, and get back to me.
He explained that the conduct of this family run business is high and complaints are taken seriously, and the required actions taken.
Joseph was very thorough, helpful, and courteous throughout, portraying the professional image he mentioned earlier.
The issue was fully resolved, hence my change of review.
Please accept my thanks for your time, consideration, and assistance with everything, it was truly appreciated.

Risposta di Universal Eco Homes
My house looks considerably better - the workmen were professional and hardworking and cleared up after themselves.
However, there was quite a bit of kerfuffle about the price (i was told the wrong price twice, and there was confusion about whether the garage was included, even though it is part of the house). Although my sister got a £50 voucher for recommending me, as promised, the £50 voucher I was promised as an incentive has never materialised, and apparently I imagined the conversation where it was agreed. On that basis, when my neighbours have asked if I can recommend the company I have had to say no.
My suggestion is that you get everything in writing, and check it twice!

Risposta di Universal Eco Homes
we had two tiled roofs and our driveway cleaned , treated , and sealed. Really thrilled with the result , but especially how clean and tidy they left the place. I feel i must name check David Saunders because he went above and beyond to make sure the job was done to absolute perfection. totally thrilled with the result and the solid professionalism of the company.

Risposta di Universal Eco Homes
Excellent work by Dave and Maris
Very polite and kind workmen,
efficient ,skilful, tidy and careful work. Thank you for your service.

Risposta di Universal Eco Homes
Very efficient process, pleasant operatives and job completed quickly and thoroughly. Very clean job.

Risposta di Universal Eco Homes
Really pleased with the results. The team worked tirelessly over the two days. I would certainly recommend using them.

Risposta di Universal Eco Homes
In difficult weather conditions the work was done in a professional manner

Risposta di Universal Eco Homes
The guys arrived on time and started working immediately. They were very polite and good humoured. I was kept up to date and shown what they were doing as they went along. When they had completed the work they made sure that I was happy with it. I'm very pleased with what they did and would recommend them. Thanks guys!

Risposta di Universal Eco Homes
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.