Unity Auto Finance Recensioni 210

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

They were very polite and explained everything clearly and nothing was too much trouble when I asked questions

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you unity auto finance, for making the impossible possible!! I am now drving the car i have dreamed off all my life, I knocked at every door and no one ever answers,but Unity auto gives... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili

Scritti dall'azienda

Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Car finance with a conscience

Scritti dall'azienda

Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.

Finance a car and we'll plant a tree on your behalf

Unity - reforesting with Mossy Earth

Unity  - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Bad customer experience

You sent the money to the wrong car garage last week and I still have no car but you have still set up a direct debit but you are not bothered about your customer service

20 agosto 2023
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Risposta di Unity Auto Finance

We greatly appreciate you bringing this matter to our attention. Regrettably, there was an automated administrative oversight which came to our notice this morning through the broker you've been in contact with. We've thoroughly reviewed our communication channels and have not found any correspondence from you on this matter. Immediate action was taken to investigate and address the issue, and we've arranged for the funds to be transferred today.
We are absolutely committed to resolving this matter promptly and efficiently. Rest assured, we take this situation very seriously and have already implemented measures to prevent such errors from occurring in the future. Your satisfaction is of utmost importance to us, and we deeply regret any disruption this may have caused.

Valutata 4 stelle su 5

There was a lot of backwards and…

There was a lot of backwards and forwards having to send things three or four times in the end we got there was a long process

4 giugno 2023
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Risposta di Unity Auto Finance

Thanks for taking the time to reply. We understand that it may have been a lengthy process, and we appreciate your patience and perseverance throughout. If there is anything else we can do to improve the efficiency or streamline future interactions, please let us know. Your feedback is valuable to us, and we're committed to continuously enhancing our processes to better serve you.

Valutata 5 stelle su 5

Customer care

Great experience from start to finish David took care of everything and I would definitely recommend to my friends and family anyone looking a car

29 maggio 2023
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Risposta di Unity Auto Finance

I hope you are enjoying your vehicle and thank you for your review.

Valutata 5 stelle su 5

Really quick and easy

Really quick and easy. The team were really helpful on getting the finance sorted for my car.

29 maggio 2023
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Risposta di Unity Auto Finance

Thank you for your review James. If you need any further support we are here to help you!

Valutata 5 stelle su 5

It was so easy to understand step by…

It was so easy to understand step by step by filling in the application form for my car and the other documents what I had to do from your experience and knowledge about finance a car thank you so much for your help very, very, happy customer 👍👍👍👍

29 maggio 2023
Valutata 5 stelle su 5

We had been sold a faulty car and began…

We had been sold a faulty car and began the process to hand it back and get a refund. We dealt with Louis who has been an absolute diamond and has fought our corner the whole way through. Excellent customer service. Thanks Louis 😊

18 maggio 2023
Non scritta su invito
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Risposta di Unity Auto Finance

Thank you Lisa. Your review was shared with Louis and the team. Louis was very grateful that you had taken the time to do this and it's very appreciated.

Valutata 5 stelle su 5

Excellent customer service

Unity Auto Finance have been very professional in assisting me to purchase a car.
They have excellent customer service on the telephone.
Their online service provides access to all documentation, which is fully understandable.
Thank you for a very good service.

10 aprile 2023
Valutata 5 stelle su 5

Great service

Great service, quick and easy without hassle, exactly how you'd want a company specialising in anything to be.

10 aprile 2023
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Risposta di Unity Auto Finance

Thank you Joshua for your review. Please do not hesitate to get in touch if we can help you further,

Valutata 5 stelle su 5

Best finance team

My experience was great with unity fiance..

2 aprile 2023
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Risposta di Unity Auto Finance

I hope you are still getting an excellent service from Unity? Thank you for taking the time to respond to our review request.

Valutata 5 stelle su 5

Customer services replied to my email…

Customer services replied to my email very quickly. I sent email over the weekend and then first thing Monday morning I’ve had my reply

2 aprile 2023
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Risposta di Unity Auto Finance

I should have been a lot quicker to thank you for your feedback! Customer Services are very grateful to you for your review. Thank you

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