UnionTechnical Recensioni 155

TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

The representative presented me with identity of who he was and who he worked for. He then informed me of all the checkes had to do for the survey and that he would carry on and he had the run of the... Leggi di più

Valutata 5 stelle su 5

Assessment carried out yesterday by Colin Todd. He phoned before turning up to see if he could come a bit earlier than arranged and seemed to cary out a very thorough and detailed asessment.

Valutata 5 stelle su 5

Just had an assessment for solar panels and battery. The surveyor also suggested he put us down for loft insulation. So far so good. Will keep you posted.

Valutata 1 stelle su 5

I had a very frustrating experience with Union Technical and would not recommend their services based on how my case was handled. Initially, they visited my property and advised that I would... Leggi di più

Dettagli dell'azienda

  1. Utenze e forniture

Informazioni fornite da varie fonti esterne

Union Technical have assisted thousands of homes, helping customers stay warm and saving them money on their fuel bills.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 36% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Slap dash

please send someone to show me how to work the heating system, when it was installed they just left. Thanks Sue

4 marzo 2024
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Risposta di UnionTechnical

Hi Susan - Thank you for the feedback. We are sorry to hear that nobody showed you how to use the heating system. I have passed this to our heating team who will give you a call and also arrange a visit to talk you through. Thanks

Valutata 5 stelle su 5

Great guys

Great guys.
When they are working in your house. And aftercare.
5 stars from me

1 agosto 2024
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Risposta di UnionTechnical

Hi Sarah - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valutata 5 stelle su 5

Workmen came on time

Workmen came on time, done clean and tidy job. Had no problems at all.

20 agosto 2024
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Risposta di UnionTechnical

Hi Joyce - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valutata 5 stelle su 5

The guys were great

The guys were great, friendly and worked quickley, tidied up after the work was carried out

23 luglio 2024
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Risposta di UnionTechnical

Hi Phylis - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valutata 1 stelle su 5

Sorry but badly let down by not getting…

Sorry but badly let down by not getting underfloor insulation as stated at the beginning.

24 giugno 2024
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Risposta di UnionTechnical

Hi David - Thank you for your feedback and we are sorry you feel this way. I have looked back at your job and can see from your property assessment you weren't proposed for underfloor insulation due to the existing depth under your floor . If this has been discussed with you at assessment stage, we apologise and will make sure your feedback is passed to relevant individual/team. Thanks

Valutata 5 stelle su 5

Would do it all again!

The whole experience from start to finish went really well. I was kept well informed from the survey booking start of the process right up to the very end of the installation.
The advice given was useful. The installation team were brilliant. The team were very tidy and made the whole experience as stress free as it could be. I would highly recommend Union technical!

8 luglio 2024
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Risposta di UnionTechnical

Hi Coral - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Take care and thanks again

Valutata 5 stelle su 5

Absolutely amazing company

Absolutely amazing company. They were so quick from the enquiry to installation. I genuinely can recommend them enough.

20 agosto 2024
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Risposta di UnionTechnical

Hi - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Take care and thanks again

Valutata 4 stelle su 5

Easy to deal with

Easy to deal with, helped out with anything not sure off. Good bunch of lads that did the work, quick and efficient. My only downfall , could have taken a little more time to explain if we had any issues.

25 giugno 2024
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Risposta di UnionTechnical

Hi Lillian - Thank you for your positive feedback. We are delighted you are happy with the service and work we have provided. If you have any issues please call us on 0800 046 9190 and we will be happy to help. Take care and thanks again

Valutata 3 stelle su 5

Did what it said on the'tin'

Good little company with , good workers . Maybe a little more effort in cleaning up afterwards would make them 'Great '

31 luglio 2024
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Risposta di UnionTechnical

Hi Anthony - Thank you for your positive feedback, however we do acknowledge your point in regards to the clearing up after the job. We always instruct our installers to tidy up and clean after every job, however we apologise if you feel this wasn't done to a good standard on this occasion. I have fedback to our relevant team. Thanks again and take care.

Valutata 5 stelle su 5

Very accommodating company

Very accommodating company. They fitted the installation around our timescale, were able to enable us to keep our Rayburn (amazing), kept to arranged times for visits and were able to help with a small glitch after contractor had left. A great service.

3 giugno 2024
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Risposta di UnionTechnical

Hi Jackie - Thank you for your positive feedback. We are delighted you are happy with the service and work we have provided. Take care and thanks again

Valutata 4 stelle su 5

Benefits Outweigh Everything Else!

In august, two contractors from Union Technical came to fit solar panels on the roof about 9 am. An electrician arrived about 10 am. The whole thing was up and running by about 3 pm; they were polite, efficient and professional and explained how everything worked before they left. VERY IMPRESSED.
Soon after a team of three arrived from UT to fit Heat source pump, a new tank and a central heating system in a bungalow which had only ever know electric panel heaters. This required lifting carpets, cutting hatches in the floor, crawling through the loft etc. The whole job was done in about two and a half days. Again, from the technical/mechanical side of things, I was well impressed. Pipework, rads, tank etc were all well and neatly fitted. The lads were polite, efficient and just got on with job in hand.....they obviously knew their plumbing/electrical skills well. But for me, that is where it ended.
Their skills did not run to what I call the 'fine-tuning' bits and pieces which I think they should have when finishing off a job of this nature. So for example, where pipes from the rads ran through carpet under the floor, the carpet was just cut with a slit, leaving the carpet folding upwards each side of the pipe rather than having a hole cut for the pipe to pass through. When relaying the carpet, I later found in two places, where the under felt had moved and there was an annoying dip in the carpet. Having been a self employed joiner/bathroom and kitchen fitter for a great chunk of my working life, these things annoyed me intensely, and so I fixed them my self......but what about other people who could not easily do such things themselves? When the team left, I did 'sign' (on his iPhone), saying I was happy with the work done, but these things are things that showed up after they had left and became more evident as we were cleaning up in the next day or two.
I am not making a complaint out of this as my wife and I are delighted with the overall work done and are grateful to have the panels and c/h system installed in such a short time before the winter sets in. Just wanting to point out things as they are.
The girls at the office end of UT were amazing right through the whole time from the beginning.
To date, there is just one incomplete thread I am waiting to hear about. After all the work was done, a surveyor came from UT to check over all the work done and he was going to present a report to UT about a number of issues he felt needed to be addressed. Two points from this....1/. On the one hand, it is very satisfying to have someone come whose remit it is to 'tie up any lose ends' but 2/. slightly irritating that I've heard nothing back....yet.

14 agosto 2024
Non scritta su invito
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Risposta di UnionTechnical

Hi Ralf - Thank you for your honest feedback. We are happy that in the main you are happy with the work we have carried out on your property however we always look to learn and improve where we can so we appreciate you feedback as a whole. We hope you are feeling and seeing the benefit of the work we carried out. Thank you and take care

Valutata 5 stelle su 5

Good job done well om the girls who answered the call…

From the girls who answered the call right through to the workmen coming in I got solar panels an air source pump radiators insulation and any insulation they put in was painted the workmen at every stage were polite and efficient in fact I don't think I could praise the whole set up highly enough from the first call to the last bit of decorating good job done well thank you very much Union Technical they even worked round my animals Thanks again. JENNY

18 settembre 2024
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Risposta di UnionTechnical

Hi Jennifer - Thank you for your positive feedback. We are delighted you are happy with the service and work we have provided. Take care and thanks again

Valutata 5 stelle su 5

Brilliant results with our air source…

Brilliant results with our air source heating system fast and efficient fitting all workmen professional and cleaned up after each work day. Highly recommend Union technical

10 giugno 2024
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Risposta di UnionTechnical

Hi Lisa - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Take care and thanks again

Valutata 5 stelle su 5

Done quickly

16 luglio 2024
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Risposta di UnionTechnical

Thank you very much for your kind positive feedback Natallia. We are delighted you are happy with the work we carried out. Thanks and take care

Valutata 4 stelle su 5

It is fantastic to have a new heating…

It is fantastic to have a new heating system and insulation, solar panels and a battery. The workmen were great, polite, respectful and helpful. Teething problems in operation have been sorted out with phone calls by and large. I can't give five stars because the initial survey wasn't accurate in terms of what was possible and plans had to be changed. The estimated timescale of two weeks turned into the best part of three months. The solar panel team had a drawing on their phone which showed the North facing roof aspect rather than the South facing one, luckily I caught the error before it had to be done again. When ringing for advice I had to ring three times before I got a promised ring back on three separate occasions. The disruption in our tiny cottage was overwhelming at times..The work started on the 23rd April this year and was completed in early June.

23 aprile 2024
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Risposta di UnionTechnical

Good Afternoon Jean, Thank you for your positive but also honest feedback. We are delighted you are happy with your new heating system and hope you are feeling the benefit of this. Rest assured I have fedback to the relevant team regarding the communication issues you experienced and the time it took in full to get the work completed. We always look to learn and make improvements from a customer experience perspective. Thank You and Take Care

Valutata 5 stelle su 5

Brilliant team

Brilliant team! Great with my elderly mother & couldn’t be more helpful. From admin to installers can’t thank them enough. So so kind at all stages

17 giugno 2024
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Risposta di UnionTechnical

Good Afternoon Cara - Thank you for your positive feedback. We are delighted you are happy with the service we have provided to you and your mother. Thanks again

Valutata 5 stelle su 5

Good service

17 settembre 2024
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Risposta di UnionTechnical

Good Afternoon Mr Armstrong - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Thanks again

Valutata 5 stelle su 5

Solar and ASHP installation

Whilst the actual installation was hood, the installers were excellent and helpful to me. My only complaint was the finishing as the remains of pipework from the old radiators were not removed sufficiently . Following my review Union Technical remedied these issues quickly and efficiently, thank you

6 giugno 2024
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Risposta di UnionTechnical

Good Morning Morag - Thank you for your feedback, we are delighted you are happy with the install and the workers who carried this out. I have spoken to relevant team regarding the pipework who will be in touch today to discuss. Thank You

Valutata 5 stelle su 5

Very good service and available all…

Very good service and available all times to cope with questions and answers. A trustworthy company in my opinion.not sure. May?

16 settembre 2024
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Risposta di UnionTechnical

Good Morning Pamela - Thank you for your positive feedback. We are delighted you are happy with the service we have provided. Can we please ask you to amend the review, specifically the part where you have said "not sure. May?" Take care and thanks again.

Valutata 5 stelle su 5

They were very good at there work very…

They were very good at there work very pleasant also cleaned up after themselves highly recommended Nan Mckechnie

11 giugno 2024
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Risposta di UnionTechnical

Thank you very much for your kind feedback Agnes. We are delighted you are happy with the work we carried out. Thanks and take care

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