Excellent customer service, advice and guidance on size's. I needed to make a short notice order, I was advised there was no guarantee but they would do their best to get the items ahead of the start... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Bloody hell, ordered Monday morning, received Tuesday afternoon already! Speed when it's not peak is kind of nice ☺️ Quality the best, as always 👌
Having made an online order for my daughters new senior school uniform I needed to exchange a few items which I'd guessed sizing for. Shayla in the West Byfleet store couldn't have been more helpful,... Leggi di più
Ordered a sweatshirt and name tags for my boy starting reception. Ordering process itself was absolutely fine, delivery was great and arrived far quicker than expected or estimated. The iron on... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Uniform Direct ® are ★ suppliers of School Uniforms ★ . Uniform Direct offer THE COMPLETE SOLUTION for Schools & the LOWEST prices in the industry. Uniform Direct Design, Manufacture, Retail & Supply School Uniforms and Schoolwear accross the UK.
Informazioni di contatto
Bethesda Place 3000, 27103, Winston-Salem, Regno Unito
- uniform-direct.com
4,7
Eccellente
990 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very quick delivery and order
8 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi E Pearson.
Thank you for your kind words! We’re thrilled that your order and delivery were prompt. Your positive experience is important to us, and we look forward to serving you again.
Kind Regards.
Uniform Direct
There was a technical issue which was…
There was a technical issue which was resolved in rapid time. I was mad aware before I even knew what had happened. This team is fantastic and really impressed with their work ethic and customer service.
9 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi Shaun.
Thank you for your fantastic review! We’re thrilled to hear that our team resolved the technical issue quickly and kept you informed throughout the process. Your kind words about our work ethic and customer service mean a lot to us. We look forward to serving you again!
Kind Regards.
Uniform Direct
Excellent customer service
Excellent customer service! The woman I spoke to was super helpful when I experienced some technical issues with my order. She helped me order over the phone and it was delivered the next day!
7 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi Charlotte.
We’re delighted to receive your positive feedback! It’s fantastic to hear that our team member was able to help you with your order and that it arrived the next day. Thank you for choosing us, and we can’t wait to assist you with your next order.
Kind Regards.
Uniform Direct
Very quick delivery received in 2 days
7 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi Harish.
We’re so pleased to hear that you had an excellent experience with our quick delivery! Thank you for your lovely review. We value your support and can’t wait to serve you again.
Kind Regards.
Uniform Direct
Couldn't fault it
Placed an order yesterday and it arrived today. I was also kept informed of the details of the delivery. Extremely efficient, speedy service.
7 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi Rachel.
We’re so pleased to hear that you had an excellent experience with our service! Thank you for your lovely review and for noting our efficient delivery and communication. We value your support and can’t wait to serve you again.
Kind Regards.
Uniform Direct
Terrible quality
Terrible quality
I have been buying from here for a few years now for my children’s school polos and jumpers. They must have changed manufacturers in the past year as the quality is appalling. The polo tops are so thin now they are see through. I compared the older ones with the new ones and even the sizes are significantly smaller (the arm sleeves especially are half the length of the old manufacturers) so you would need to buy more often as your child will grow out of it quicker, that’s if they don’t rip from being paper thin first.
I just think in this economic climate you want more reputable companies you can trust. Uniform direct are no longer one of those. The price hasn’t even been reduced to reflect the poor quality. So they’re making a ton of money from parents when using literally half the material per top. It’s disgusting. I’ll be using prestige uniform going forward thanks.
Really quick delivery though I’ll give them that.
5 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi Cam.
Thank you for your feedback. We’re very sorry to hear about your experience with the quality of our products. We take your concerns seriously and will investigate the issue with our team and manufacturer, however there has not been any changes to the items in the recent times. Your satisfaction is important to us, and we appreciate your loyalty over the years. In all instances of quality concerns we urge our customers to reach out to us directly within 7 days of receipt of the delivery so we can investigate further.
Kind Regards.
Uniform Direct
Once again the service was brilliant
Once again the service was brilliant, order placed late on a Thursday evening and delivered on the Saturday - Thank you
4 gennaio 2025
Non scritta su invito
Risposta di Uniform Direct
Hi T Stap.
We’re thrilled to receive your positive feedback! It’s fantastic to hear that your order was delivered quickly and that you’re happy with our service. Thank you for choosing us, and we can’t wait to assist you with your next order.
Kind Regards.
Uniform Direct
Fast Despatch
Ordered one jumper for my son, arrived extremely quickly, the item is good quality. order confirmation email did go in to junkmail but that's not their fault.
15 dicembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Owen.
Thank you so much for your kind words! We’re thrilled to hear that your son’s jumper arrived quickly and met your quality expectations. We apologise for the order confirmation email going to your junk mail and appreciate your understanding. We look forward to serving you again!
Kind Regards.
Uniform Direct
Speedy delivery
Speedy delivery, well priced and quality garments.
29 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Katie.
Thank you for your kind words! We’re delighted that you found our delivery fast, our prices reasonable, and our garments of high quality. Your positive review means a lot to us, and we can’t wait to assist you with your next order!
Kind Regards,
Uniform Direct
Way to order and extremely fast within…
Way to order and extremely fast within 48 hrs they were delivered!
27 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Sally.
We appreciate your wonderful feedback! It’s great to know that our seamless ordering process and speedy delivery met your expectations. Thank you for choosing us, and we hope to continue providing you with excellent service.
Kind Regards,
Uniform Direct
Good communication and very helpful
Good communication and very helpful
26 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Consumer.
Thank you for your wonderful review! We’re delighted to hear that you found our communication effective and our team helpful. Your satisfaction is our top priority, and we look forward to assisting you again soon!
Kind Regards,
Uniform Direct
Risposta di Uniform Direct
Hi Era.
Thank you for your kind words! We’re happy that you found our delivery service fast and our products good. Your feedback is valuable to us, and we can’t wait to assist you with your next order!
Kind Regards,
Uniform Direct
I am definitely disappointed this time
I am definitely disappointed this time. I don’t know what’s changed at Uniform Direct internally but the school jumper I received from them this year is absolutely not the same quality or size it was last year. The fabric is cheap quality and not made as well as it used to be. Last year it was such a lovely slightly weighted and thicker fabric. A proper jumper. Now it is weightless and just off. Also the size I ordered is XL. Which I received, but in reality it is a large at best, no good for taller, bigger kids (and I don’t mean fat). I will not be ordering from them again.
5 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Jameela.
Thank you for your feedback. We’re very sorry to hear that the quality and sizing of the school jumper did not meet your expectations this year. We take your concerns seriously and will investigate any changes in our production and manufacturing process. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for taking the time to provide us with this feedback.
Kind Regards,
Uniform Direct
Fantastic product and very fast…
Fantastic product and very fast delivery!
5 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Kelly.
Thank you for your kind words! We’re delighted that you found our product fantastic and our delivery fast. Your positive review means a lot to us, and we can’t wait to assist you with your next order!
Kind Regards,
Uniform Direct
Ordered online Monday morning and…
Ordered online Monday morning and arrived Tuesday. Fantastic service. Thank you 😊
5 novembre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Customer.
Thank you for your amazing review! We’re so glad to hear that you were pleased with the speed of our delivery and the quality of our service. Your satisfaction is important to us, and we look forward to serving you again in the future!
Kind Regards,
Uniform Direct
Helpful staff especially Tracey on the…
Helpful staff especially Tracey on the phone
30 ottobre 2024
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Risposta di Uniform Direct
Hi Sabera.
Thank you for your positive review! We’re delighted to hear that our staff, especially Tracey, was helpful. We will ensure that your feedback is passed to Tracey for their hard work! Your feedback is greatly appreciated, and we look forward to assisting you again soon!
Kind Regards,
Uniform Direct
Uniform sizes indications could be…
Uniform sizes indications could be improved. Otherwise good timely service and decent quality/finish
29 ottobre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Uvais
Thank you for sharing your experience. We’re glad you found our service prompt and the quality of our uniforms satisfactory. We appreciate your feedback on size indications and will work on enhancing this area. Your insights help us improve our resources for our customers!
Kind Regards,
Uniform Direct
Easy to Order
It was quick and easy to purchase the item on line and it was delivered in 2 days .
17 ottobre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Nicola.
Thank you for your fantastic review! We’re thrilled to hear that you found our online purchasing process quick and easy, and that your order was delivered in just 2 days. Your satisfaction is our top priority, and we look forward to serving you again soon!
Kind Regards,
Uniform Direct
best product
19 ottobre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Uzma.
Thank you for your fantastic review! We’re thrilled to hear that you think our product is the best. Your satisfaction is our top priority, and we look forward to serving you again soon!
Kind Regards,
Uniform Direct
A big thumbs up 👍
Easy to order and arrived very quickly. Ordered Wednesday evening and it was delivered Friday morning. A great customer experience. 5 out of 5
18 ottobre 2024
Non scritta su invito
Risposta di Uniform Direct
Hi Kerry.
Thank you for your kind words! We’re delighted that you found our service efficient and that your order arrived quickly. Your positive review means a lot to us, and we can’t wait to assist you with your next order!
Kind Regards,
Uniform Direct
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