Unbeatable Bathrooms Recensioni 

166
•
TrustScore 3.5 su 5

3,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered a bathroom cabinet which unfortunately was on back order. What would have been an anxious experience was anything but. The level of customer service is beyond belief. Adam has kept me perso... Leggi di più

Valutata 4 stelle su 5

Following on from my poor experience of this company, I am happy to say that I had a call from Adam who suggested an alternative item for me. Sadly it was not what I wanted and he has refunded my ori... Leggi di più

Valutata 1 stelle su 5

Ordered a bath for £2000, two months later, after dozens of emails and phone calls, I have heard nothing back, no update on the order, no response to my request for a refund. I have now had to take th... Leggi di più

Valutata 5 stelle su 5

We needed a replacement bath and side panel after a shower screen collapsed and badly damaged ours. Needless to say, it’s now discontinued, which posed a major problem as it fits into a restricted s... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il bagno

Scritti dall'azienda

One of the UK’s fastest-growing online bathroom retailers selling a range of showers, baths, taps, sinks & more from some of the biggest and best brands.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

166 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(166)

24 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Order #19596

Order #19596 -
No communication won't answer email or phone calls Adam Richard Smith you are a rogue trader. I request formally a refund and WiLL visit the rookery (your trading from a terraced house) and issue debt collector proceedings against you. Do not buy from this man he is a crook and does not deliver or refund customers. Reporting to trading standards and also Goole to have the website removed.

16 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could give no stars I would...no…

If I could give no stars I would...no contact re order. I have rung and left messages and emails...no response... Don't go on price alone...I now want my money back so I can buy another shower..but again no response

3 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Expect no delivery, no communications. AVOID BUYING FROM HERE

Placed two orders on 4th Feb and have been chasing up the company for my goods. Ended up buying in a local store after searching around. Only decided to order from UnbeatableBathrooms.com as the price was very competitive. Oh boy, never go on price alone. Wish I had read the reviews on the company as well. Been more than 2 weeks, still waiting for my goods. Don't need no more and have contacted via email and phone calls. Adam, supposedly the director acknowledged the email once, and never heard back. Not sure if I will get my money or my goods. Worst company ever come across. Surprised that this is still allowed to operate online.

19 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Thieves

I placed an order with this company and waited in vain for delivery. After calling I was told they don’t stock the item any longer and I would receive a refund. However no refund had been given and they don’t reply to phone calls or emails. I still have no item and no refund. Avoid this company at all costs

25 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

My sink recently arrived & I’m so…

My sink recently arrived & I’m so pleased with it, A big thank you to Adam who went above & beyond to get me the sink I was after at a great price, delivery was prompt
With good communication. I will be using unbeatable bathrooms again.

21 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

100% trust these guys

100% trust these guys - I messed them around as I placed an order as was told my toilet broke, and then i ordered the wrong item - They switched the original order and then refunded in the end . I think they are a small company with a small team working their butts off, so give them a try, be pleasant with them and you will get a bargain

23 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

I am really concerned at this point…

I am really concerned at this point because they took my money, never delivered the order. The same as all the other reviews, I have contacted them many times through phone, email and chat, but I have received no answer whatsoever.
I will never use this company again

6 gennaio 2025
Non scritta su invito
Valutata 3 stelle su 5

Came good.

After some issues which left me in doubt as to the existence of the company, the owner called me, apologised, explained that they were in the process of moving premises. A replacement item was dispatched and it is now installed.

3 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Placed an order for a Shower Waste and the order has not been delivered . . . .

Placed an order for a Shower Waste trap, not a big order, but it was half the price of anyone else listing the same thing on the Internet. I should have known if it seems to good to be true it probably is! A week has passed since the order was placed and I had an e-mail confirming the order, but nothing has turned up, phone lines just go to answer phone and no response to my e-mail. Unbeatable Bathrooms are obviously just a scam . . . .

7 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam company

Sadly I didn't read the reviews before ordering as the site looked kosher. The basin we bought and paid for still hasn't turned up weeks later. No response to repeated phone calls, messages, live chat. Is your company a scam Adam Richard Smith? Our next step will be to report you to the police for theft...

4 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM THIS COMPANY

I also ordered a tap in July, received confirmation and nothing since, despite chasing. Their address is at a shop called Bliss Bathrooms and I am starting to chase them as well. If anyone has any tips on recovering money from the bank or success in the small claims court against these guys please post.

8 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Faulty Product, but they wont respond at all!

I ordered an expensive kitchen mixer tap from Unbeatable Bathrooms which developed a fault soon afterwards. For the past 3 weeks I've been trying to get hold of someone there to discuss it but no one responds at all. I've used their Live Chat function, which leads me nowhere. I've emailed them and they havent responded in 3 weeks and I've tried calling several times where I've left my contact details for them to get back, but they never do. Each time I call, it says they're busy taking customer calls, even when I've tried calling straight after opening hours.
As a follow up to continuously trying and getting no response from them, I went directly to the manufacturer, Grohe, who were great. No issue at all. Sorted me a replacement straight away.

29 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Thieves.

Thieves.. brought a ghohe plate in July 2024, paid £250 and nothing. They never answer, planning to pay a visit to the showroom they advertise on 94 high street, stoke on Trent. Il get my money via bank or …

13 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

My order was acknowledged but no…

My order was acknowledged but no despatch advice was ever received.
The cost has been taken from my card but no items received.
email inquiries are ignored and the excuse on their contact PO page is telephone problems.
I am now seeking a refund through my bank.
Cannot recommend this company to anybody. Beware of using them

27 agosto 2024
Non scritta su invito

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