Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Leggi di più
L'azienda ha risposto
First time visiting the store after moving, really excellent range of products. Bought hiking socks for myself and my wife plus a merino icebreaker top. Was served by Byron who was professional and f... Leggi di più
L'azienda ha risposto
We purchased a product online from Blacks which was delivered in the wrong size much to our disappointment. After contacting customer service who were no help at all 0 stars!! we decided to phone Ulti... Leggi di più
L'azienda ha risposto
It was an efficient sale and delivery of goods which are a perfect fit. It is such a shame that Chelmsford will have no affordable outdoors shop for people to visit and try on particularly as the... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 2B The Meadows, CM2 6FD, Chelmsford, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Ultimate Outdoors - Chelmsford
Tina and Jeremy helped me out to purchase a suitable rucksack
They were polite , helpful and knowledgeable
Thanks very much for helping me today

Risposta di Ultimate Outdoors - Chelmsford
Staff name Dominic is very friendly, helpful and smiling he discuss the shoes that I brought and the quality of the product. Highly recommend this shop plus I got discount for BlueLightCard.

Risposta di Ultimate Outdoors - Chelmsford
First time visiting this store today. Great selection of products and super prices. Nice, clean and easy to shop. Staff member at door asked if I needed help and took me items I required. Dominic on till very polite, friendly and helpful. Will definitely visit this store again

Risposta di Ultimate Outdoors - Chelmsford
Huge thanks to Dominic and Jeremy who helped with all of our DofE stuff! Very knowledgeable and friendly!

Risposta di Ultimate Outdoors - Chelmsford
We visited the Chelmsford store to purchase DofE equipment. The assistant, Jeremy, was incredibly helpful offering valuable advice regarding boots, rucksack and sleeping bags. He even adjusted/fitted the rucksack correctly for us. Thank you Jeremy, I’m sure we’ll be back to purchase more before too long.

Risposta di Ultimate Outdoors - Chelmsford
Great service by Malcolm who took me to exactly the area I wanted and explained the different options clearly.

Risposta di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford
Jimmy was extremely helpful and helped us choose various items for walking holiday. He was very friendly and knowledgeable.

Risposta di Ultimate Outdoors - Chelmsford
Customer service second to none! We spent quite a lot of time looking for items needed for the DofE expeditions. Dominic was very kind, patient and helpful-he truly made a difference to our shopping experience. The store is very well organised and we left feeling confident that we purchased quality products at a good price. We will definitely go back in the future!

Risposta di Ultimate Outdoors - Chelmsford
Helpful advice from Jeremy when purchasing child's walking boots. Feet measurement.

Risposta di Ultimate Outdoors - Chelmsford
Served by Rene today. He was amazing, understood immediately what I was looking for, and asked all the right questions. He threw in a couple of useful bits of information, sourced the walking shoe of choice, and off I went. One happy bunny.

Risposta di Ultimate Outdoors - Chelmsford
Aimee and Tina were very friendly, helpful and accommodating. We were buying our first tent and other items and really appreciated their help. We would visit the store again.

Risposta di Ultimate Outdoors - Chelmsford
Cannot describe how helpful, positive and lovely our experience was with Dominic in the Chelmsford Store. Our day was already stressful and hectic, but he helped us immensely by providing first class service, answering all of our silly little questions and all with a smile on his face and positive vibes! He was great and really made our day! Thankyou so much!

Risposta di Ultimate Outdoors - Chelmsford
Thanks Dominic excellent service, quick, cheerful and helpful. Ultimate is amazingly stocked with a huge range of great products!

Risposta di Ultimate Outdoors - Chelmsford
I bought a pair of hiking shoes and waterproof jacket today. There are so many hiking shoes there. Rene is very helpful and patience to explain how I should make my choice. A very good experience for me.

Risposta di Ultimate Outdoors - Chelmsford
Great store with lots of hiking stuff. Have bought numerous hiking boots and related equipment here. Always really knowledgeable staff who are also friendly (some better than others and definitely better during the weekdays). Today we were served by Jeremy who is great and has served us before. We were looking for a new rucksack and Jeremy knew SO much about all the different rucksacks and how to fit them for the invidual. Great and we'll be back.

Risposta di Ultimate Outdoors - Chelmsford
It used to be Blacks it’s now ultimate outdoors & looks exactly the same inside, good range of hiking boots, trainers & hiking sandals. I was looking to buy a pair of the Keen hiking sandals, that were in the sale. Unfortunately they didn’t have my size in the pair I liked, but Jason brought out another pair not on display, they were perfect.

Risposta di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford
Had a great experience yesterday (15th Aug) at the Chelmsford branch. Went there to purchase few items for DofE with my daughter. Had really good service in the footwear section and got good advice and help.
We needed other stuff like (rucksack, liners, sleeping bag etc. ) and we were served by another person who could not have been more helpful and friendly (sorry I can't remember his name - think it was John). He was able to recommend exactly what we needed and gave great advice.
I normally don't bother writing reviews so it just shows how good the service was here today.

Risposta di Ultimate Outdoors - Chelmsford
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.