Ultimate Outdoors - Chelmsford Recensioni 

295
TrustScore 4.5 su 5

4,6

Unit 2B The Meadows, CM2 6FD Chelmsford, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time visiting the store after moving, really excellent range of products. Bought hiking socks for myself and my wife plus a merino icebreaker top. Was served by Byron who was professional and f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We purchased a product online from Blacks which was delivered in the wrong size much to our disappointment. After contacting customer service who were no help at all 0 stars!! we decided to phone Ulti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was an efficient sale and delivery of goods which are a perfect fit. It is such a shame that Chelmsford will have no affordable outdoors shop for people to visit and try on particularly as the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Hobby e attività manuali

Informazioni su Ultimate Outdoors - Chelmsford

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Informazioni di contatto

  • Unit 2B The Meadows, CM2 6FD, Chelmsford, Regno Unito

  • 01245 204533

4,6

Eccellente

TrustScore 4.5 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(295)

47 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ultimate outdoors chelmsford

Tina was extremely helpful

10 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Tina and Jeremy helped me out to…

Tina and Jeremy helped me out to purchase a suitable rucksack
They were polite , helpful and knowledgeable
Thanks very much for helping me today

9 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff name Dominic is very friendly

Staff name Dominic is very friendly, helpful and smiling he discuss the shoes that I brought and the quality of the product. Highly recommend this shop plus I got discount for BlueLightCard.

9 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

First time visiting this store today

First time visiting this store today. Great selection of products and super prices. Nice, clean and easy to shop. Staff member at door asked if I needed help and took me items I required. Dominic on till very polite, friendly and helpful. Will definitely visit this store again

8 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing!

Huge thanks to Dominic and Jeremy who helped with all of our DofE stuff! Very knowledgeable and friendly!

8 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Good DofE advice

We visited the Chelmsford store to purchase DofE equipment. The assistant, Jeremy, was incredibly helpful offering valuable advice regarding boots, rucksack and sleeping bags. He even adjusted/fitted the rucksack correctly for us. Thank you Jeremy, I’m sure we’ll be back to purchase more before too long.

5 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service by Malcolm

Great service by Malcolm who took me to exactly the area I wanted and explained the different options clearly.

1 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and good value

2 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Knowledge

Jimmy was extremely helpful and helped us choose various items for walking holiday. He was very friendly and knowledgeable.

1 settembre 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Customer service second to none

Customer service second to none! We spent quite a lot of time looking for items needed for the DofE expeditions. Dominic was very kind, patient and helpful-he truly made a difference to our shopping experience. The store is very well organised and we left feeling confident that we purchased quality products at a good price. We will definitely go back in the future!

29 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful advice from Jeremy when…

Helpful advice from Jeremy when purchasing child's walking boots. Feet measurement.

24 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

New Merrells

Served by Rene today. He was amazing, understood immediately what I was looking for, and asked all the right questions. He threw in a couple of useful bits of information, sourced the walking shoe of choice, and off I went. One happy bunny.

27 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Valutata 4 stelle su 5

Aimee and Tina were very friendly

Aimee and Tina were very friendly, helpful and accommodating. We were buying our first tent and other items and really appreciated their help. We would visit the store again.

7 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hello Melissa,

Thanks for the lovely review!

I am delighted to hear that Aimee and Tina assisted you greatly in helping you buy your first tent.

We hope to see you soon!

Thanks,
Heena,
Ultimate Outdoors Online Reviews Team

Valutata 5 stelle su 5

Dominic was PERFECT!

Cannot describe how helpful, positive and lovely our experience was with Dominic in the Chelmsford Store. Our day was already stressful and hectic, but he helped us immensely by providing first class service, answering all of our silly little questions and all with a smile on his face and positive vibes! He was great and really made our day! Thankyou so much!

23 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service, thank you Dominic!

Thanks Dominic excellent service, quick, cheerful and helpful. Ultimate is amazingly stocked with a huge range of great products!

23 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

I bought a pair of hiking shoes and waterproof jacket today. There are so many hiking shoes there. Rene is very helpful and patience to explain how I should make my choice. A very good experience for me.

20 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store with lots of hiking stuff

Great store with lots of hiking stuff. Have bought numerous hiking boots and related equipment here. Always really knowledgeable staff who are also friendly (some better than others and definitely better during the weekdays). Today we were served by Jeremy who is great and has served us before. We were looking for a new rucksack and Jeremy knew SO much about all the different rucksacks and how to fit them for the invidual. Great and we'll be back.

19 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

It’s looks like Blacks but it’s now called Ultimate Outdoors

It used to be Blacks it’s now ultimate outdoors & looks exactly the same inside, good range of hiking boots, trainers & hiking sandals. I was looking to buy a pair of the Keen hiking sandals, that were in the sale. Unfortunately they didn’t have my size in the pair I liked, but Jason brought out another pair not on display, they were perfect.

18 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful staff

17 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Ultimate Outdoors Customer Care Team

Valutata 5 stelle su 5

Had a great experience getting DofE items

Had a great experience yesterday (15th Aug) at the Chelmsford branch. Went there to purchase few items for DofE with my daughter. Had really good service in the footwear section and got good advice and help.
We needed other stuff like (rucksack, liners, sleeping bag etc. ) and we were served by another person who could not have been more helpful and friendly (sorry I can't remember his name - think it was John). He was able to recommend exactly what we needed and gave great advice.
I normally don't bother writing reviews so it just shows how good the service was here today.

16 agosto 2022
Non scritta su invito
Logo di Ultimate Outdoors - Chelmsford

Risposta di Ultimate Outdoors - Chelmsford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Ultimate Outdoors Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più