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Valutata 5 stelle su 5

Quick delivery on products, if items become out of stock once you have ordered then you get a phone call offering alternatives (only happened the once) but customer service is great. Always have plent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ultimate juice have a massive range of vape related products. I have used them on a regular basis and have always had a very good experience. I take advantage of the free delivery option. Thankyou Ult... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ultimate Juice give an excellent service time and time again. The product selection is vast. Plenty to chose from. Service from start to delivery is second to none. Would not use any other company. Wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used nearly every flavour in the Soda King Bar Salts range and they are all packing bags of flavour. The mineral water one is actually a really good flavour. I also got some pre-filled devices... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere
  2. Negozio di sigarette elettroniche
  3. Produttore di apparecchiature elettroniche
  4. Negozio di vaporizzatori

Scritti dall'azienda

Welcome to Ultimate Juice, the leading vape juice manufacturer in the UK. With a commitment to quality and innovation, we bring you an exceptional range of premium vape juices that redefine your vaping experience. Our dedication to crafting the finest blends using the highest quality ingredients sets us apart in the industry. At Ultimate Juice, we understand that vaping preferences are diverse, which is why we offer a wide selection of flavors to cater to every palate. From classic favorites to unique and exciting combinations, our vape juices are meticulously crafted to deliver unparalleled taste and satisfaction. Our team of experts is passionate about creating products that exceed expectations and meet the highest standards of safety and quality. Rigorous testing processes ensure that every bottle of Ultimate Juice is not only delicious but also safe for your enjoyment. Join the countless vaping enthusiasts who trust Ultimate Juice for their vaping needs. Experience the ultimate fusion of flavor, quality, and innovation with our exceptional vape juice collection. Your satisfaction is our priority, and we're proud to be your go-to choice for premium E-liquids.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

302 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant eliquid and even better…

Brilliant eliquid and even better company will be buying from now on 💯

2 luglio 2023
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Risposta di Ultimate Juice

We are truly delighted to receive such high praise for our e-liquid and our company as a whole Ryan.
Your satisfaction is our top priority, and we are thrilled to have met your expectations.

Valutata 3 stelle su 5

So, prices and delivery, tick!

I can't fault the speed of the delivery or the prices of the goods. However, when I placed the order it stated that I would get a 5ml bubble glass with it. What I actually got was a 2ml one that didn't fit the tank (Horizon Tech Sakers Master). They'd also included a free coil BUT it was for a Falcon tank. I rang them and spoke to girl on reception and explained the problem and she said that someone would get back to me by the end of the day (Monday 3rd July). Still haven't heard anything from them. So, prices and delivery, tick! Quality control and customer service, not so much.

7 luglio 2023
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Risposta di Ultimate Juice

Angela, We sincerely apologize for the inconvenience caused by the mismatched items in your recent order.

Your feedback is invaluable to us, as it helps us identify areas for improvement. We have taken immediate action to address this issue internally and ensure it does not recur in the future. Rest assured, we are committed to providing a seamless and satisfactory experience for our customers.

Regarding your contact with our receptionist, we apologize for the lack of follow-up and delay in resolving the matter.

I've asked our retail team to contact you today to sort out this issue right away.

Valutata 5 stelle su 5

Nice friendly bunch

Nice friendly bunch, had what I needed and had it dispatched in short order, at a great price.

7 marzo 2023
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Risposta di Ultimate Juice

Thanks for the kind words Jack :)

Valutata 5 stelle su 5

Always super efficient service

I have been using these guys for years, super efficient, easy to use website and super friendly as always happy to help.

7 luglio 2023
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Risposta di Ultimate Juice

We sincerely appreciate your continued support Sarah, and we look forward to serving you for many more years to come. If you ever need any assistance or have any questions, please do not hesitate to reach out. We are always here to help.

Valutata 5 stelle su 5

Items arrived on time

Items arrived on time, appreciated extra items in the box 👍, nice quality products.

2 giugno 2023
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Risposta di Ultimate Juice

Hi Maria, I am pleased to know that we have expediently shipped out your order, ensuring your prompt receipt, and that it has contributed to your vaping enjoyment ;-)

Valutata 5 stelle su 5

Top marks

I’ve been ordering from these guys for a few years now
I see the mystery boxes and try my luck and mate did the come through.
Best £50 I’ve spent

7 luglio 2023
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Risposta di Ultimate Juice

Hi Abigail, I am delighted to hear that our recently created mystery box has brought you joy :)
Looking forward to serving you again.

Valutata 5 stelle su 5

Efficient, professional, prompt! Simples

Hadn’t used these guys before so was a bit wary and phoned them after ordering. I had nothing to worry about. Not only did they have what I was needing but efficient and prompt delivery. The girl I spoke to on the phone was also professional and courteous. Would recommend!

6 luglio 2023
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Risposta di Ultimate Juice

Hi Jane, thank you for the kind words :)
We sincerely hope to continue assisting you in your enjoyment of vaping.

Valutata 5 stelle su 5

Quick, accurate, great value

Very quick and accurate processing of the order, very quick delivery, great prices and great products. Very happy customer.

28 giugno 2023
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Risposta di Ultimate Juice

Hi Stephen, Thank you ever so much for your generous feedback.
We are absolutely delighted to hear about your positive experience.

Should you need anything else or have any further inquiries, please don't hesitate to reach out. We look forward to serving you again in the future ;)

Valutata 5 stelle su 5

Helpful

After a initial hiccup, the issue was dealt with promptly. Great customer service

4 luglio 2023
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Risposta di Ultimate Juice

Hi Richard, my apologies for the inconveniences.
I've issued a full refund on the postage costs of the Tracked 24.
Hopefully you'll be enjoying vaping ;)

Should any further issues arise in the future, please do not hesitate to reach out to us.

Valutata 5 stelle su 5

The customer service is amazing here

The customer service is amazing here! The guys are really friendly and knowledgeable. I called up with a few queries as I am new to vaping and nothing was too much trouble! Love this brand and would highly recommend.

30 giugno 2023
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Risposta di Ultimate Juice

I appreciate your positive feedback Demi!
It brings me joy to know that I could be of assistance and meet your expectations.
If you ever have more questions or need further help, feel free to reach out.

Valutata 5 stelle su 5

At last - a reliable Vape company !

After having several problems with various online vape sellers I came across Ultimate Juice. I phoned them with a question, as much to make sure they answered as anything else, but my question was answered and my order placed.
I ordered 3 Steam Crave tanks and a few bit & pieces for them, and when they arrived 2 days later I was extremely pleased to find a 100ml of free juice - a really nice touch.
The tanks actually had more included than their website stated, so all in all an absolutely excellent experience - decent prices, and most of all reliability and helpfulness.
Cannot recommend enough.

22 giugno 2023
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Risposta di Ultimate Juice

Thank you so much for your kind words and positive feedback Rikki! I'm thrilled to hear that you had a positive experience. It means a lot to us to know that We were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. I'm here to help!

Valutata 5 stelle su 5

Awesome customer service

Awesome customer service would recommend and definitely be back again very happy with my order 🙂

29 giugno 2023
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Risposta di Ultimate Juice

Thanks for kind words Royce, glad We could ship to New Zealand swiftly 😃

Valutata 1 stelle su 5

Ordered a 10mg vape pen from this…

Ordered a 10mg vape pen from this company on eBay..received a 0mg one..Avoid this seller

25 aprile 2023
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Risposta di Ultimate Juice

Hi Davie, sorry to hear that, I've been assured by our eBay team that you were refunded for this transaction right away :)

Valutata 1 stelle su 5

Sick of getting Faulty disposable pods

Sick of getting Faulty disposable pods, I buy 12 at a time always same flavour cherry chill & on every occasion seems to be 1 or 2 faulty either no battery or won't puff, going to have to find a new brand.

4 settembre 2022
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Risposta di Ultimate Juice

Hi there, sorry to hear that :(
If you email us at websiteorders@ultimatejuice.co.uk I'll make sure to look in to this for you.

Valutata 5 stelle su 5

Veldig fornøyd med kjøpet

Veldig fornøyd med kjøpet. Tok ca. litt over en uke før jeg fikk bestillingen min. Fikk også med en gratis juice.

Satisfied!

7 agosto 2022
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Risposta di Ultimate Juice

Hæ Catharina, takk fyrir góð orð, ég er ánægður með að við gætum sent til Íslands hratt.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, super quick dispatch and delivery, can’t fault these guys, highly recommended, thank you.

18 luglio 2022
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Risposta di Ultimate Juice

Hi, thanks for the kind words, it helps us improve our service ;)

Valutata 5 stelle su 5

Outstanding service very quick delivery…

Outstanding service very quick delivery and thanks for the free small liquid 👌 .

24 maggio 2022
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Risposta di Ultimate Juice

Hi there, thank you for your fantastic review! We truly appreciate your support and look forward to serving you again soon.

Valutata 5 stelle su 5

Brilliant seller

Brilliant seller, resolves any issues quickly and fast delivery! Amazing flavour juices aswell, highly recommended

1 aprile 2022
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Risposta di Ultimate Juice

Hi Ben, Your review has delighted us! We extend our heartfelt thanks for your kind words and continued support. We eagerly anticipate the pleasure of serving you again.

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